I've had consistently negative experiences at this 7-Eleven, especially with the new obese woman cashier. She can barely muster a hello back, comes across as extremely bothered and rude, and her facial expressions make it clear she doesn't want to be there. There's zero customer service vibe--it's like she's doing me a favor just by ringing up my items. read more

Java is number 1 in Encino in customer service. I came in last night and he is so amazing service all time he's the best guy.

I drove to this place and arrived at 3:36 am I knocked waited but there is no one. It's not open it's closed. Don't waste your time and come here by night read more

I walked in asked for 2 packs of cigarettes as usual. The cashier charged me $2 extra when I asked why? he said that's the price but the price displayed was cheaper. After repeated questions why I'm over charged he began to call me names with racial slurs he then took his apron off told me to come outside to fight him. We went outside he clinched his fists and ready to box me all while customers gathered watched him attempting to cause me bodily injury. read more

7-Eleven - The employee that almost attached me. - Convenience Stores Near Me - Encino, California

Decent 7-Eleven location. There is always fresh coffee late in the morning and the coffee area is always clean and well supplied. The employees are friendly. I don't usually buy hot food here (just packaged snacks), so I cannot comment on that. They have a lot of beverages to choose from. The store is always clean and well kept. The parking here is horrible. There is a tiny lot and some metered street parking. I usually walk over here, so that is not a problem for me. 36/100 read more

7-Eleven - Snacks! - Convenience Stores Near Me - Encino, California

If I could give no stars I would. Paying customers. Requested to use the bathroom which was open to the general public after being in desperate need driving for over 3 hours. Guy behind the counter then claims someone is in there. We say we'll wait. He leaves us waiting for almost 5 minutes and then changes his mind and say employees only. If you're restroom is not going to be open to customers put up a sign. Don't lie to people. We put the things back we were going to buy. This isn't how you treat people. read more

Pros: The bottled water was cold. Cons: 1) Has the same angry, unfriendly, disinterested employees that don't say hello or thank you that you would expect to find at a 7-eleven in the Valley. (There must be a school that they all go to teach them to be this way.) 2) Water was expensive. read more

Love all the employees. Everyone is nice, friendly, and always have a positive attitude, I've been coming to this store since I was 16years young and the same people I knew then still work there which is great. They always keep the store clean as well as the outside. I come most of the time to get my scratchers fix. I love playing the wheel of fortune games. I'm addicted. Overall, its always a good time coming into that store especially if you live around the neighborhood. read more

Hummm.....let's see... Only reason why I came here was to see if this location had the Jarritos Mandarin orange slurpee and they do! I must say the older guy with a turban is very polite. Every time I stop by he blesses my lotto tickets and says, "good luck my friend" however, I wouldn't eat the food here. The condiments section is usually a mess and the pizza is not good. You might see a homeless person out front, but never had anyone bug me. I think the people in the earlier posts are exaggerating. The parking can be a pain in such a small lot. I recommend parking across the street in the Pets mart lot. Lastly, y'all got to try the Jarritos Mandarin slurpee, drink one and watch your day change. read more

If I could give this 711 zero stars I would put the lady in there very rude rude offensive, jumps to conclusions put words in your mouth just very on the defensive asked her about $4.99 pizzas there, at first she said no in the man said yes and then she said to me very rudely how are you paying cash crowded credit card EBT debit card just trying to overwhelm me I said EBT all they won't pay for it by the slice they won't buy the whole pizza they will that's what I'm gonna do I'm gonna buy the whole pizza no no no are you don't know you don't know all the other 7-Eleven's except it no no no OK add a refill card show to the barcode no no you didn't get a soda you got a Slurpee assurance anything to you I just showed you the barcode can you scan to give me the price of the total they were Tia and she try to play the victim with all the other customers every customer came up and she checked out she's telling all the customers my story and just plan on playing the victim I won't be coming back to t his 7-Eleven and I reported it in feedback on the app to corporate office and I asked him to please contact Mike iPhone other people about a problem with this lady just needs a vacation very defensive I can't talk to her you can't reason with her she just puts words in your mouth and hold you to things and she's over stressed out she's impossible deal with just a heads up everybody I go to 7-Eleven every day different locations the 7-Eleven to real tour at least she is read more

7 star service , I have been coming here over 10 years. Best 711 in Encino the staff here is very very helpful and cortious and they have a giant selection and the best items out of all the stores I've been too, I'm disappointed to see people putting negative reviews for them , that's not cool they help you more than any other store will hands down !!!! 2022 !!! read more

My homies at the 7-11! Love them! The people who leave all these negative reviews clearly have no social skills and I wouldn't doubt that they are the same men and women who walk past people in the hallway at their jobs and don't even say Hello! They just look for s*** to complain about I'm sure just because the surrounding area is extra FUFU. Anyway this place is great :) read more

I like to shop here the staff is alway nice and friendly,they never ask me to show my ID as in other places BC I look young . Benny is alway helping me to find the right bubble gum I like. read more

I'm going to that 7 11 almost every day just a regular store with regular people. The daily staff isn't that nice but the nightly staff is good. I work night shifts so come by at 2 am to by some coffee and donuts 4 stars!!! read more

Since no one has reviewed this 7-11, I thought I'd at least get the ball rolling. It has sodas and slurpies and all of those horrible sandwiches. The cashier was nice, which is I guess as much variation as could be allowed from the 7-11 brand. read more

This is my favorite 711. the old manager was really cool. Everyone called him "G" this place has fresh coffee and nice guys working always read more

Fucking love me some awesome 7-Eleven and it's my favorite place in the whole world. I need to friend peace in a peace less world.

This is absolutely the best , safest place to buy snacks and other food items. All of the staff wear masks and gloves. There is a barrier between the customers and staff when paying. Also they put a credit card receptacle where they do not touch it, and they let the customers scan their own items. They sanitize frequently. I have bought things there at night and have seen the staff mopping the floors. Safe place if you are concerned about Covid19. read more

excellent service.. Everyone is very helpful ... Except for all the poor homeless always outside They aren't Rude but their always outside read more

These stores are always dodgy. You usually only stop if you really need something and often the prices are ridiculous. I use to stop for smokes, but now that I quit smoking I haven't been back to this spot LOL. I just always hate the atmosphere outside...dislike the not so safe feeling. read more

They run specials and then tell you that the coupon or special posted is expired. It is 11 pm and no one all day was able to remove the signage that I simply handed the clerk? These people are idiots. Nothing going to change but I get to be like other people to rant about a huge company that could care less. read more

This location is convenient for us but the attitude from these guys working the registers is just awful. I thought it was just one of them. They're all the same. I'm taking my business somewhere else. Bye read more

Great Hot Coco, Staff is nice always says hi..place is pretty clean..

Not a bad place but not a great place. Just like any other 7-11. The parking here is limited,

Really bad service I was trying to paid and they were weir street womens all over the store and they just cut in front of me to paid and they guy in the cashier let them and star taking to them like he know them and I have to wait in when it was my turn so I pay after and he is not doing his job so I have to even ask for receipt and the both guys are just standing there and checking those women out and I don't really care but I'm still standing there waiting for them to do there job so worst store ever read more

Monsters, red bulls, coffee, beer lol. They have it to get you through the day, very clean, red box outside. They of course have a ATM inside. I highly recommend their vanilla ice coffee is sooooo good for only 1.99. Staff is always ready to help and very friendly. Parking is small specially during the afternoon. read more

Not a bad location but there are always homeless people around and many times get really laud and yell at you. Not safe

Awesome place best slipped awesome place I would go here everyday swains place awesome place for service food and great emplyess

Your typical 7-eleven store, conveniently located next to the laundrymat and dry cleaners. Taquito tuesday is a must.

Well I wish that review left by Michel'le M. was true but unfortunately its not: Some people are just assholes as I encountered. First off lets be honest: This is nothing more than a cigarette/snack store. I NEVER come to 7-11 to buy anything really but hey someone's gotta stay open for those late night folks. So I go into the store just to pick up a simple sandwich or something. Almost immediately the clerk comes across the entire store and starts re-packing where the cold foods are RIGHT IN FRONT OF ME WITHOUT SAYING EXCUSE ME! LoL so first i just laughed it off, then he did it again...This point im kinda pissed so I asked him am I in his way...either he didnt understand English (which I highly doubt) or he didnt wanna respond. I move over and he did it AGAIN! By this time now im pissed so i asked him whats his problem...and he ignores me. Before I completely caught a case on him I realized the lovely Tarzana PD was right outside and he wasnt worth my time or business so he politely got cussed out and I left. So just an FYI I try to be as fair as possible about my views but unfortunately I can change how others view me... read more