Let's take a closer look at this 7 Eleven location on Baldwin Avenue in the city of Arcadia (without an biased behaviors). Customer Service with proper conduct and respect Should be on the forefront of Every business; Especially, these days where there are Many companies Permanently Closing. The "Customer" is what makes or breaks a business; not the other way around. Yesterday, April 27, 2026 roughly around five pm; I walked into this 7 Eleven location (an over thirty year long-term customer, I might say, truthfully speaking) to use my T-Mobile Large size coffee coupon. I put all the fix-ins to have a Large coffee and walked to the register; "Lee - claimed to be the store manager" stated that the coupon/barcode doesn't work and that I have to pay the amount shown on the screen. I mentioned to the manager that I pressed the claim now button shown on my IPhone. Again, the barcode doesn't work he stated. I stated that I would use my earned in store points that I accumulated to pay. "Lee" the manager repeatedly stated: you have to pay the amount on the screen. This manager was "exceptionally" "Rude" where I slightly recall another episode-event walking to this same location to use my big gulp coupon digitally. Their systems was down at that time. I recall this same individual was rude to others, the person before me including but not limited to, me. He had stated that their systems was down, unable to pay electronically; only by cash. Many, including myself had to leave their items on the counter and walk away. This store manager "Lee" was extremely rude to myself and to others where this type of conduct should be addressed immediately! Correction of action should take place and/or dismissal of employment. In order for businesses to strive and profits to grow; we must take all measures necessary and seriously. Thank you, for your immediate response and attention. Sincerely, Katherine F. Antillon Reducing Risk Supervisor Pasadena Police Academy 2024 (213) 926-1297 read more

Food hot food old and dry. Probably been held over the safety time limit of 2 hours. Eat at your own risk. At dispenser Diet Coke was unable. Out of Stock. No signage posted. Grab n go looks fine. Baked selection donut been there since the morning. As for the service he did the best he can as he was myself. No support to be found. Ambiance what Ambiance it's a 7/11. What can be excepted. Buy what you need and leave. BTW the 2 stars is for the gentleman. read more

7-Eleven - New product - Convenience Stores Near Me - Arcadia, California

Great service , absolutely my only and favorite 7 eleven ! Love to see a family owned business that truly cares about their customer experience . read more

Very clean and well maintained store! Always smells fresh and clean and coffee is always ready and prepared! I love that their cooler is always stocked read more

service was incredible. very friendly staff. helps the needy. genuine people. owner was a sweetheart. had everything we needed.

I've stopped by the 7-Eleven on Baldwin many times. Everything is laid out and very easy to find everything that you need. You've got all the refrigerated drinks to the left wall, the hot food by the registers, and then all the snacks and convenience items in the aisles. What always impresses me the most is how efficient and quickly the workers at the registers do their job. When I'm there in the morning, it's pretty busy but that worker is able to bounce between the two registers to help accommodate more of the customers and to be able to get them out of the store soon as possible as well. I was very impressed by the efficiency and the speed I was able to get out of the store. Sign up for their rewards program so you can rewarded for making purchases. read more

Yuvi was friendly greeting us and even friendlier when we left. Quick in and out. Clean 7-11 and easy to find my items. 5 stars!

Los muchachos que atienden, son terribles en atender que mal gusto siempre paso por café en las mañanas antes una persona mayor estaba allí y era amable pero ahora son mal educados, atienden mal al cliente read more

Came in to get some late night snacks and everything was fine until the worker kept pointing to my pockets saying "mam medicine in bag " so I took out everything out of my pockets showed him I didn't have anything other then my keys and phone. Then he started repeating him self as he's was pointing to his pocket so I tell him again I don't have anything else so I placed my keys on the counter. Then he got upset and started hitting the cashier screen repeatedly (((mind you my 6yrs old daughter and my husband were present too )))) so then my husband asked him what was he asking for and he was like "nothing nothing " while completely freaking out and continued to smack the computer . Anyways we were just left confused after he gave us our receipt read more

Came here to redeem my free pizza slice and four mini beef tacos from the 2019 Detective Pikachu promo game that they got going on. (Download the 7-11 app to play the game). Parking: Free and spacious. This 7-11 is adjacent to Keewah Bakery. Doesn't look sketchy from the outside parking lot around and it's pretty clean inside. There were two employees working that Sunday (4.28.19). The female employee was nice, cheery and instantly greeted me upon entrance. The younger male employee looked rather aloof and miserable working there. Didn't even noticed that I was standing right in front of him at the cashier stand until I said a pleasant, but loud "Hello!" Afterwards, he was more alert and attentive. As for the food... I got a slice of pepperoni pizza and it was pretty good! Not too greasy and satisfying. It had three pieces of pepperoni and it was quite cheesy, yum! The pizza dough and crust itself was hearty and crispy. I would get this again, especially since it's 2 slices for $2 at regular price. My four mini beef tacos were tasty as well. Crispy taco shells and again, not greasy either. The beef filling inside was flavorful and mild. Regular price is 10 pieces for $4, not a bad deal. Yes, I would get this again too! Drink: Purchased a $0.79 Big Gulp (Diet Coke), which was refreshing! Overall, my first time to this 7-11 was pretty good. Got myself some free, yummy and fantastic treats courtesy of the Detective Pikachu game, woohoo! Can't wait to redeem my next upcoming treats, yay!!! read more

7-Eleven - Free pepperoni pizza slice courtesy of the 2019 Detective Pikachu game (from the 7-11 app). It was pretty delicious and satisfying. - Convenience Stores Near Me - Arcadia, California

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(Snacked 04/11/15 SA @ 4:00pm): It was a "Bring-Your-Own-Cup" promotion where buckets were even allowed! After a day at the races at nearby Santa Anita Park, my friends and I took advantage of the "BYO Cup" Promotion at the Baldwin Ave. 7-Eleven location in Arcadia. Sadly, I was ill-equipped for this hilarious event armed with only a 32-oz. bottle, but come on...it's all about the Slurpee! Would I return for another Slurpee fix next time I was in the area!?: A Rainbow Slurpee ($1.39) - First off, I thought this should've been $1.49 but I won't argue the additional discount - thank you! I took advantage of the situation and sampled all six flavors (i.e. Sour Green Apple, Blue Raspberry, Wild Cherry, Coca-Cola, Fanta Mango, Sugar-Free Fanta Orange Crème http://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&select=fE5lusBPPpU9JDaGwPiCgQ) they had and made myself a sugary-sweet cavalcade of colorful goodness. WARNING - don't attempt if you're suffering from diabetes or think you may be! This combo worked very well with mango my favorite flavor (surprise surprise!). The potent sour green apple definitely stood out. A good selection of flavors but wished they had more non-traditional options. http://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&select=-0QepZkcI9OzjlpDVfw_8g Bag of Cheetos Cheese Puffs ($1.49) - An impulse buy, I hadn't had these package fillers that stained your fingers with a radioactive powdery shade of orange in years. However, I felt an additional purchase was warranted instead of being the 99% of minions who trekked into this or any other 7-Eleven store and only left with a Slurpee. Also, no redeeming nutritional value at all was found as I munched away on each airy puff. Yeah, it might be years before I ate these again. http://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&select=mu502zZYIKcFkZKk_3yZkg Service - It was a convenience store, so you were mostly left to your own devices and self-service unless you needed some warm food. Fortunately, a friendly older Indian woman (possibly the manager or owner) and her younger male co-worker were well-aware of this promotion as they had all the appropriate POP displayed and joked around with us about what they'd seen so far http://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&select=rB9Kvh7rhn0y8SSMmF4Dqw. Good-hearted folks who made us and the other customers feel welcomed. Great job! Parking (Free) - They had their own small lot with between 10-15 spots. Otherwise, there appeared to be plenty of free parking along the main drag of Baldwin Ave. and all surrounding streets. Atmosphere, décor, ambience - A mid-sized location with the usual lot of stocked shelves among several aisles in the center of the store, the refrigerated stuff along the back wall, and the warm food, lottery machine and pay counter directly to your right once you entered through the doors. Plenty of natural light came through the glass walls while electric fluorescent lighting was also used. The walls and windows were tastifully covered with the standard POS advertisements. I didn't notice any TVs but I believed there was background music. The place was kept clean which was always a major plus. Attire - Totally casual, so I would normally be in a t-shirt, boardshorts, and flip-flops. Overall, Arcadia's 7-Eleven location on Baldwin Ave. managed to distinguish itself from other locations with its cleanliness, friendly service, and decent parking. It stocked all the items you've come to expect such as snacks, libations, toiletries, etc. and the prices were pretty standardized. Truth be told, I mainly rated each store based on their Slurpee selection and this one in my opinion was good with six flavors - three of which were your standbys. I found very good value based on the prices, service, and experience noted above (total paid experience was around $3.00; no tip required). And, they accepted my credit card of choice...AMEX! 4.0 STARS read more

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Tried to rip me off again with the Nats Sherman $4.00 for 1 pack coupon price. Tried to charge me $5.71 as if my coupon was a $4.00 off coupon their total price...WTF?!?! Should have been $4.91/$4.92 total, out the door. $4.00 for 1 pack .91 or .92 for sales tax of full price. (They still get charged by the state the full price in taxes for this pack) Total-$4.91 or $4.92 Then he said that I paid taxes on both, the full price and the 4.00 coupon, WTF? Tax me twice on a single transaction? NOPE! Then he told me to get the hell out of the store or he will call the police. RIP OFF!!! Even when I give other stores the $2.00 for 1 pack coupons, I pay $2.91 or $2.92 per pack. The two men at 5pm today were assholes! VICIOUS ASSHOLES! Wouldn't of been surprised if one jumped across the register at me to try to beat me...the older guy refused to tell me his name, he said that he doesn't have to give his fuckin name to me. He will call the police before I get his name for a complaint. read more

7-Eleven - Back of this 4$ per pack coupon - Convenience Stores Near Me - Arcadia, California

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Employees are rude. Didn't say hi at the register. Didn't acknowledge when I said thank you. Was carrying a conversation with another employee else the entire time I was at the register. read more

The most recent event Involving someone ramming their vehicle in to this 711 sums up why I hate this 711. By no means I support what happened and I'm happy no one was hurt by such a cowardly act. But the people that work here will make you go crazy. Customer service or any service at that is non existent here. I'd rather drive all the way to the temple city location than come here. read more

Do not buy puff bar disposable device here. They are selling fake puff bar I bought puff bar, banana ice here and guess what. It's fake...... read more

7-Eleven - Selling fake Puff Bar. - Convenience Stores Near Me - Arcadia, California

A hidden 7-11 location in Arcadia. The location is hard to see since there is a huge tree that sort of blocks it from view. You can easily miss it. Same stuff as any 7-11. Coffee was good. I bought 2 scratchers here, they did not have any word search left!!! I lost both too :( read more

Suck a bad experience they have specials all over the store for drink and chips but when you go pay the special is not coming out in the system and is charging people regular price. If the system is not working then take down the signs. I'm never coming back to this place again and I live in 1 block away read more

7-Eleven - Example - Convenience Stores Near Me - Arcadia, California

This man is rude! I just asked him if they were hiring, he gave me an attitude and mumbled something underneath his breath. Like damn dude take off your paper for hiring if you don't want anyone to apply! Rude ass fuck! read more

7-Eleven - Rude MF! - Convenience Stores Near Me - Arcadia, California

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I've gone to so many 7 Elevens, and besides having everything that other 7 Elevens have, this one had the worst service! The cashier half-rung up an older guy in front of us, and while the guy was getting out his cash, the cashier impatiently motioned to us to put our stuff on the counter so he could scan it. He did it by not saying a word and not smiling, just quickly and heavily tapping the counter. Uhh...rude? He didn't say anything after we put our stuff down, just scanned our items and turned back to the other guy. Okay, okay...maybe he was trying to just hurry up so that everyone could get out faster, but I did not like that! WHY YOU GOTTA BE SO RUUUUUDE? DON'T YOU KNOW I'M HUMAN TOOOOOOO?! DON'T TAP YO FINGA AT ME! GRRR!!!! read more

I came a few times to this exact 7 eleven to try to get some latte and taquitos, and EVERY TIME the latte machine is NEVER WORKING or they are just too lazy to add more. Also, does anybody else feel as if the young gentlemen that works in the mornings around like 9am has like an attitude?! He doesn't talk much... but, like when you first walk in the door first thing he does is stare at you like he's "mad dogging you" lol. Every time I come in there first thing I do is say Hello! And nope nothing from him or any of their workers, besides them staring at you so meanly. Also when I check-out, I tell them thank you! And same NOTHING, just stares at me so meanly. Does anybody else get that experience? customer service from the mornings shifters is NON-EXISTENCE. read more

Hello Members of Arcadian, I am here today to write a review about how extraordinary the hot Cheetos are at this location. My friend came to this particulate spot on Baldwin to buy some snacks for the movie Spiderman into the spider verse(now in theaters near you). However, I politely decline the request for any snacks for the movie. As you can see, I understand and respect the theatre's ethics of having "no outside food or drinks". Unfortunately my friend didn't, and I quote, "give a fuck". It is normal to be little loud before the movie starts by having a few crunch here and there. Well in this case, my friend decided he wanted to eat it during the movie. See...maybe it was because I sat next to him that cause the Cheetos to sound crunchy as fuck. But I know for a fact that the lady that sat below us that turned her head at us knows for a fact that the Cheetos was crunchy as fuck. Maybe she wanted some or maybe she wanted to yeet that shit across the room. If I were able to go into another universe, I would gladly have my friend come to this place and buy some hot Cheetos again. TD;LR Cheetos 10/10 Yee Haw, Vincent La read more

Spent thirty dollars here in the afternoon. Now, I came back at 11:30 because a drink I had bought turned out to be open. But the cashier Belbid was hostile that I tried to ask him about it -- yelled NO CHANGE -- then told me his name (loudly, Belbid, three times) like he was a cop at a traffic stop who was being asked for his badge number. And then I took a pic for yelp and he actually screamed at me, shaking his hands, and then called the police. ‍ read more

7-Eleven - a man at a cash register - Convenience Stores Near Me - Arcadia, California

Typical run of the mill 7-11 which was clean, lit, and had oily pizza and fried stuff waiting to be bought. I came here to redeem a lotto prize ($4 yay!) that my friend had given me. The cashier asked me if I was getting anything, and I said no. He didn't push it and said I was lucky for winning $4. Nice man. read more

Okay so I've been going to this 7-Eleven for about 7 years now (it was on the route from my home to high school, and it's a block away, so it's really convenient ) Over the years the clerks have changed from person to person, but they've always generally been pretty nice and chill 90% of the time. (The other 10% they seemed somewhat intimidating, but that was ages ago) Pretty standard fare for 7-Eleven if you've ever been to any others. The problem with them though is that they usually have a very small variety of drinks and snacks compared to the other 7-Elevens in this area. For example, they did not stock the limited edition Mountain Dews over the summer while every other 7-Eleven in the area did. This is just one example, as there are other times when I was rather disappointed. Even their grill is somewhat inferior to the other 7-Elevens. While they have all the hotdogs and taquito variants, they don't have the section with chicken wings and pizza. (Once again, every other 7-Eleven in this area has them.) So I've gotta give this place a 2 star, for "Meh. I've experienced better." But if you need a quick stop on your map for an Arizona or whatever is really common, you can get it here no problem. read more

My lighter ran out. Stopped here along the way home to ask for matches and they wanted me to buy something. Are matches no longer free? Maybe just a few cents? Greedy attitude. Ugly place read more

Quick stop in for a bottle of water. One cashier, a young lady, was polite and cheerful. The older man behind the counter appeared to be more of a curmudgeon. read more

Cool people at night shift. That's almost always when I go, night time. I like the energy there

Dude, avoid this place at ALL costs. I live just down the block from them, so I stop in pretty often. If anything is on sale, don't expect to get the actual sale price. I've tried to buy Ben & Jerry's pints which were 2 for $5, but the clerk walked over and ripped up the sale sign when they didn't ring up at the sale price. Just this morning, I bought two 1-liter bottles of Arrowhead water which were 2 for $2. The clerk (who is ALWAYS on his Bluetooth headset and refuses to speak to anyone) flat-out told me no and refused to give me a receipt. When I told him I would call the manager, he said "good" and sent me on my way. What the fuck? Also, if you pay with cash, expect to have a hand thrust into your face without being told your total, and then your cash will be promptly SNATCHED out of your hand. Oh, and don't expect a bag, no matter how many items you purchase. He'll just start ringing up the next person while you struggle with an awkward armful of items. The only plus side is that if you fill out a complaint on their website, their district manager will send you a buttgrip of coupons. I'd rather get decent prices instead, but whatever. I reported them to the California Weights and Measurements department for constantly charging more than their advertised prices. What now, bitches? read more

I been a long time customer, mostly because i live just arround the corner. Literally i can walk there. I ve been their so many time the employees even knew what I wanted befor i told them (tobacco). So tonight i was up very late 3am ish, got pretty hungry and went there for some food. Usually i would go to a macdonald or something but i never had food from this place so i thought i ll try. As i went in and ask for a bratwurst the bearded old guys says "not ready" so I thought the hot dog was not cooked. Then i asked if I can get some chicken wings, he started going on a tangent with a really bad attitude basically yelling at me saying " nothing is ready, you understand, the light is not on, no food till 7am, no light.....etc" Ok so my bad for not understanding the health code and i honestly did not know. I told him that His attitude was not necessary, and he started yelling something in indian at me i think he cursed at me. He knows that I am a long time customer. This was not the first time I experiences his attitude but to day is the last straw. Never going back. read more

I live in the same street, I wanted to park run an errand and get coffee on my way back to my car but the owner asked me to pay $10 for the parking (half empty) because of the parade in Baldwin. I'll NEVER go back there. You are rude and greedy. read more

I've never had any problems with either store nor employees. It's clean, it's always fully stocked and it's open all the time. Go in, get what you need, get out. It's simple. I'm not understanding what people are getting their panties in a knot over. read more

This location's reviews are accurate. If it wasn't so close to my home, I'd never return. Ever. The staff is the rudest in retail. Don't expect a "Hello" or a "Thanks." The owner is frequently there but does nothing to correct the staff or explain the basic niceties of customer service. As I'm not alone with this critique, I'm left only to think the owners could care less. Sad. read more

The new employees are really sweet unlike that one dude who is always on his phone. The store seems to be well kept.

This place is okay. The clerk is always on his cell phone, so if i want to ask for help I would have to interrupt him and I don't want to do that. They have an okay selection of slurpee's and a large variation of snacks and drinks! Also a plus, a good neighborhood! read more

I don't like leaving negative reviews, so I postponed putting up this review for a few months but... THIS IS THE WORSE 7 ELEVEN I'VE BEEN TO! HORRIBLE CUSTOMER SERVICE! BAD QUALITY FOOD/DRINKS!!! We been here 4 times b/c its the closest one to my house, but NO MORE! we'll rather driver farther to other locations. I've given this place so many chances already. read more

Came to this 7-Eleven and the clerk rang me up for the wrong item. I thought maybe the price had gone up a little bit, so I checked my receipt and when I asked him about it, he refused to refund the difference or return the item altogether. It's not like I bought this item days ago and came in randomly asking to return it. I bought it right there, right then, right in front of him, unopened, just seconds ago. Absolutely bad business. Piss poor customer service. If I could give this establishment ZERO STARS, then I would. read more

If there is 0 star review option I'll totally go for that. Came in at 6pm today and the guy at the counter is extremely rude. I understand that people don't really check reviews for convenient stores but I'm just too upset and need to let people know that THIS CONVENIENT STORE SHOULD HAVE BETTER CUSTOMER SERVICES. read more

I forgot to take my ID, but I am 44s, and my face looks no young. Then the employee still wants to see my ID. This store employee are all stupid Indian. They are rude to other people. That why I hate Indians, all Indians are the same type. Don't go to this store. read more

Psychotic and impatient. Unhealthy foods goes hand in hand with unfriendly staff in my opinion. Annoyed at basic friendly conversation. Tried to rush me when taking more than 3 seconds to decide. I talked to the management, but it is a wonder they don't just read reviews on yelp and do something after 4 years of bad reviews. All the reviews here are not just bad, they are horrifying and some are LITERALLY criminal like stealing from customers. The vibe I get from them makes me believe these reviews. You're welcome for the warning. read more

This 7-11 just switched my winning CA lottery scratcher that I submitted to collect my instant $100 winning with a different ticket, claiming I didn't scratch the ticket completely. Complete load of crock because others saw the ticket! However, when he took my ticket out of my view when he scanned it under the machine and claimed I didn't scratch the instant win section completely, the cashier scratched the area on the ticket he swapped my winning ticket with and claimed I didn't win the instant $100. As an person whose expertise is auditing, if that wasn't fraudulent act, I don't know what is. Warning: anyone with a winning scratcher ticket should NOT go there!! read more