There is a male cashier who usually works around 4:00 PM, and his attitude is consistently unfriendly and unprofessional. He often wears earbuds and talks in his own language regardless of whether customers are standing in front of him. When I asked for a receipt, he literally tossed it toward me instead of handing it over. This kind of behavior shows a complete lack of basic customer service and respect. I have seen him before at another gas station in the same area during what appeared to be training. At that time, he behaved very politely and attentive toward his senior staff, which makes his rude behavior toward customers even more disappointing. I seriously question why someone with this attitude is assigned to a cashier position. I would not be surprised if many local customers recognize exactly who I am referring to. Management should address this issue. read more

From the outside, this is one of the better looking 7-11 locations. I believe that they renovated several years ago. This location is also one of the few in the area that has a gas station. The vibe is totally off over here though. It doesn't feel that safe and it also feels sketchy inside the shop. It feels like even the store will rip you off if they can. There are questionable people loitering outside. As I walked towards the entrance, this guy asked me for money. As I left the store, the same guy followed me to my car and knocked on my window after I got into my car. He asked for money again and I declined again. read more

On June 28, 2025 at around 8:10 PM, one of the clerks at this location was talking to a disabled guy on a wheelchair and the guy on the wheelchair was amputated and the clerk cussed out the amputee and physically moved the guy out of the shop and stole his money cause he was asking for the $5 deal. The clerk just argued with him instead of initiating a conversation for the deal. Then after kicking the guy out, they locked the doors and we couldn't leave for like a moment, the clerk literally locked me and a few other customers inside the shop. Another dude outside had to open the door for us, literally what is wrong with that clerk, that isn't okay. Also to clarify earlier when I was at this exact store on the same day, that same clerk was talking on the phone during work hours, very unprofessional. Avoid going to this location, they're scammers, the one on S Baldwin Avenue is better. read more

When they said I'll get a free pizza for downloading the app, and I did but... when they scanned the barcode they said "not free, sorry" why say it's free when it's not. read more

7-Eleven - Convenience Stores Near Me - Arcadia, California

The place at night is super loud with indian music. I tried buying a quarter bite hot dog and the manager there charged me higher price hot dog. I paid cash during the visit and he didnt want to give me my change thinking that I need to pay tip or something. read more

I'm actually trying to take the bus and I missed the bus coming from the store yet there was only two people inside. The lady decided to wait for me to get to the register and then started fixing something. She had a cast on her arm but she really wasn't trying to talk quickly or do anything quickly, I just had a soda. There was almost nobody in the store so I really thought nothing of going to get a beverage very quickly until she was just not trying to give service. It's early in the morning, when you're literally late somewhere and all you have is a soda it makes it kind of not worth it. read more

7-Eleven - Just a coke - A plastic cup with a red straw, filled with dark soda, sits on a black metal park bench outside. - Convenience Stores Near Me - Arcadia, California

Okay first of all my experience here was overall the most horrifying experience I have ever been through in my entire life as the employees and cash register not only had the most direspectful diction and tone but they were always off task as I had to reprimand them in order to do basic tasks such as filling up a cup of soda! I am disgusted. this 7-Eleven almost can be considered the most dysfunctional 7-Eleven I have even been to in my entire life. Disgusted is truly an understatement to what I am really feeling right now. Unacceptable read more

This is one well stocked convenience store. I had a winning Lottery Scratcher ticket so I came in to exchange it for more tickets. They have two cashiers so there is no wait to be serviced. If you have the munchies they have some heated pizza and hot dogs waiting to get devoured. read more

7-Eleven - Lotto time 2022 - A person holds a lottery ticket outside a 7-Eleven store, which has a sign reading 'PLAY NOW' with a sun and a blue block letter 'L'. - Convenience Stores Near Me - Arcadia, California

Trash place even for a 7/11. Went in and the dude was on his phone. I asked him the same question 3 times. This place also looks very depressing. read more

This 7-11 is notably questionable in the city. It's frequented by transients, and there seems to be a lack of management concern. The store is consistently untidy, and during nighttime visits, it resembles an Indian night club with two employees playing excessively loud Indian hip hop audible even outside. read more

Decent selection of items. Half the items do not half prices which is frustrating. Been here a couple of times and there seems to always be a homeless person or panhandler out front asking for change or to buy them something from inside. read more

Okay 7-eleven. They had a decent selection of different bottled and canned waters. The checker was not the most polite and courteous. I got in, got what I wanted, and got out. read more

BAD Employees ! . I've been going here for decades to buy fuel (Union 76 fuel) , buy hot coffee and use the restrooms . In the last year they've stopped cleaning the restrooms and now have them closed permanently for no given reason . The store is no longer clean and one employee in particular, a Mexican / Indian woman has zero manners and doesn't wash her hands after using the rest room.... is discourteous when asked for a receipt or anything else . This is a busy and highly profitable location, no excuse for these failures . I used to run a gas station and it was never, _EVER_ dirty nor closed restroom and yes, I know some just have to go in and make a mess, you chose the job, now get busy and do it . -Nate read more

There's older worker at night time try to "take" customer's winning lottery ticket, bring couple of win tickets and already counted the amount but he still try to play some funny game to given less winning money. End up we found out his funny trick he got mad and asked us to redeem by ourselves. What a shame for an owner hired this kind of worker here! read more

Said to open on Sunday, April 24, I anticipate did things from this 7-Eleven combination 76 gas station. The store looks pretty clean and new inside, and that donkey detritus that collects in cracks increases of older 7-Eleven's will not exist here for several months. That generally means you can buy food and drinks here without fear of reprisal... Or dysentery. I am particularly looking forward to this opening, because it is going to be the closest 7-Eleven to my place of employment. Is the self-proclaimed ambassador to all 7-Eleven stores in California, I tentatively endorse the store is a good one. Only time will tell. See you Sunday... And oh, thank heaven... read more

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CHECK CARD TRANSACTIONS or get your receipt! I came here on Tuesday, December 15 around 7:40pm. I got 2 waters and saw it was only $2.19. I don't usually get a receipt because I look at the price before I pay. Later that night I see a pending charge for $14.56! How do 2 water bottles go from $2.19 to $14.56?! Now I need to call my bank & it's such a hassle. read more

7-Eleven - a check with a price of $ 14, 000 - Convenience Stores Near Me - Arcadia, California

Ugh.. I went in wanting to buy lottery tickets, I needed to know what the jackpot is for Power, and the sales associate told me it was $2. Then I explained again and she hits me with, LIKE I SAID EARLIER $2.. omg.. So I figured, I ask differently, what will I win? And, she just smacks this board that is facing down, telling me: here, LOOK! The customer service here is horrible, the sales associates were super rude and unprofessional, to be in a field that caters to customers who come from all over, I expected better. Really disappointed since its remodel, felt like since the remodel everything has gone down. There are a few times where when I am trying to get gas and their gas pump does not accept credit card, there is always something wrong, something going on. read more

I like this business because they offer a variety of quick fast food choices. The only problem they have is their rewards program. Otherwise I appreciate that they are conveniently located across the street from each in some cases. read more

Nice little con job the cashier is trying to pull off here. I stopped in tonight to cash in a $4 winning lottery ticket and to buy $20 worth of power ball tickets, so a total of 12 tickets. Every other reasonable issuer in CA puts 2 tickets on one slip, and the other 10 on another, but not this guy! He slides me a jumbled mess of 1 with 7, 1 with 2, and 2 with 1, immediately yelling "next customer" to try and move me along. Not so fast mister. I stop and count, that's only 11, one is missing. Hey, I know I probably won't win a billion dollars tomorrow but it's the principle as he so clearly did it intentionally. I confront him, he pretends he can't speak English but then states that the machine can't issue any more tickets. We go around and around until he realizes I am not going to move, and I've now told customers standing in line that he's stealing from me. Miraculously and suddenly the lottery machine does issue one more ticket and he hands it to me. Don't be swindled by this shister, looks like it's been happening for awhile. read more

Look how disgusting this milk is in this freezer is. it's over a week past its expiration date this is the most disgusting looking thing . Barf!!! read more

7-Eleven - a row of milk jugs in a refrigerator - Convenience Stores Near Me - Arcadia, California

This place is clean it just opened. The hot dog and pizza is a good easy cheap snack lunch. Hot dog and big gulp 2.00 two slices of pizza and a big gulp 3.00. It is so much better than the one on Santa Anita and Duarte. I went there only once they gave me a hot dog with the bun being hard as a rock(well it was stale and felt like it sat out too long). The people working her so far has been nice. read more

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This 7-11 operates a business in California and doesn't adhere to consumer laws. They practice consumer fraud by not honoring the prices stated. A gallon of milk was priced at $2.64 and they said it is the wrong price and would not honor the $2.64. This is called consumer fraud. The owner was very rude and unconcerned about it. read more

Bathroom was a mess and the employee that I assume is the manager since he was the only one not wearing a 711 shirt had no problem eating a banana while ringing people up. Otherwise, it was a typical "get in, get out" drink run. read more

Spent 3 days trying to get my Amazon item from the locker because the owners of this 711 allow transients and other individuals who I've witnessed behaving erratically loiter 24/7. No matter the time of day or night, there are always individuals loitering at the entryway harassing customers. I have complained to the managers, but they just shrug or ignore. read more

These workers are incompetent and can't even input into a basic POS system. I came to get gas to fill up only $5 of gas to get me to Costco. The lady enters 0.05 in the system and I had to go in and ask to change it. Then the other lady who helped me put in 4.50 so it funny how they hire people. Then they proceeded to get annoyed with me as I kept trying to help them do math. Nice. read more

TOO MANY TRANSIENTS HARRASSING YOU ON THE PREMISES OF 711. If they're not approaching you when you're pumping gas, then they're waiting for you as you're exiting the store. There was even one time when two different transients harassed me for money on the same visit. Employees in the past have told me there's nothing we could do about it despite the fact that they're harassing me on the premises. I recently sent a complain via email and nobody took the time to respond back. 711 has become a haven for the transients and panhandlers for one simple reason....the employees always look the other way when it comes to customer complaints. read more

Bought a snack that grossed me out and made me sick brought it back two minutes later and they refused to give me my money back will not be returning read more

Just an ordinary 7-11 that I would say is slightly above average because they just went through some remodeling. They are partnered with a 76 gas station. Coming to 7-11 I just love their coffee especially the exclusive blend. Staff is friendly and if you get to know them they can be really nice. read more

Sad. Ok they have most things you would expect but I was saddened to find out they have "no freezer" says the guy but they have ice. However the sad part NO Ben and Jerry ice cream. Never have I ever been to a 7-11 that didn't have a great selection of ice cream. Get some BEN and JERRYS! read more

First time coming to this store and will NEVER, EVER come again! Two women at the counter had very, very horrible attitude! When notified that their slurpee was "liquidy" the response was a smirk and then followed by "We tried to fix it!" That was it, no apologies, no smile, nothing! When I asked if I could use the restroom, the response of the other woman, which I thought would be nice because she seemed to be engaging with the customers unlike the other one, "You need a key!" Ok, I waited for her to give me the key but she did not until I asked for it! After using the restroom which was very FILTHY (I'm sure that these two women use the same restroom too but do not seem to care how filthy It is). I placed the key on the counter, thanked them and left quickly as I did not want to spend anymore time in this terrible, terrible store. To me, if you are unable to provide good customer service you probably should not be in this line of work. TERRIBLE, TERRIBLE, HORRIBLE ATTITUDE!!! And if the restroom is that filthy, that tells me a lot about the food they sell! read more

Came in last night to get my free coffee for the day. The inside is clean and they have awesome selections for coffee creamers. It's way cleaner than other locations and the staff if very friendly. They seem smaller because it's more narrow, but longer, so the set-up was a little weird. I didn't pay attention, but it looks like they offer less stuff than other locations. Would come here again for the coffee and some scratchers ;) read more

Susana with the short hair is so amazing she is honestly the sweetest worker the rest are rude from all the other times I've been there before. She sure deserves a raise for her wonderful customer service & good vibes! I'm so impressed she deserves a good review. So helpful I love it. read more