I came to MK Auto Body after an unfortunate incident involving another vehicle and my rear bumper…read more MK Auto Body was willing to speak with the third party, and collect payment directly from them. My husband and I sought three quotes, and MK Auto Body had the best reviews and most competitive price. They were friendly during all interactions as well. The replacement bumper arrived quickly, and they painted it before I arrived so time without my vehicle was minimal. The work was done very well. A complimentary air freshener and pen was a nice surprise at the end of my service. I'd definitely return to them for any auto-body repairs.

Got into a minor accident at a fast food restaurant drive through, wanted to settle with the other…read moredriver but this company pushed to submit an insurance claim and when I saw the estimate I figured out why. Costs for parts came to less than $300, while the cost for labour was about $1,000??? Exactly, they said it would take 11 hours to paint a bumper. Wonder if anyone has reported them to the better business bureau or the Ontario business licensing agency? Please if you have had similar issue, submit a report as it's the only way we can stop our insurance premiums going up while they get rich.

Very happy with their service, communication and affordable rates. On multiple occasions they have…read morebeen forthright about a car issue being less serious than I thought, and the bill reflected that. They also did a great job replacing my brakes after they failed in the road.

I needed to change the struts of my car and, even though it takes them a while to give you a quote,…read moreif you are on their case they get things properly done. They could communicate better with customers, but in the end the general service is good. Got my quote, brought the car in the appointed date, and they got it ready on time. Now that I know how they work, I can say that they just won a customer today.

I and other family members have be going to Scotty's Auto Body for many years. The reason can be…read moresummed up very simply, EXCELLENT WORKMANSHIP, REASONABLE COST AND HONEST AND FRIENDLY SERVICE. Remarkably, I don't know anyone who has had their vehicle(s) repaired by them who did not feel completely satisfied with their service. i have and will continue recommending them to others. Scotty's Auto Body deserves special recognition for standing out amongst its competitors. Allan Cracower

4RUNNER passenger door rebuild required (rust). Amazing job every which way... Looks like factory…read more Very very happy. Great price. m2

I brought my vehicle in after an accident on the Queensway. My insurance company directed me to…read moreFix It on Youville in Orleans. I was reticent as they were affiliated with Jim Keay Ford-Lincoln and questioned the capability to fix my Toyota. They did an excellent job, looks like new. There were minor issues but all resolved within 24 hours., & that's impressive. I am very satisfied with the quality of their work, their commitment to delivering on time and their friendliness & their professionalism. Thank you Kevin & team you all did a great job.

Horrible service!!! Kept my vehicle originally for 2 weeks…read moreand didn't complete it all. I had to keep going back week after week and leaving my car in their shop so they can complete it which didn't happen until after 2.5 months. I have filed an official complaint with my insurance company and will certainly never go back to this shop. They claimed so much more damage than what was actually there. Rip off artists with a bad attitude. NEVER AGAIN!

Always Great Service....Friendly Staff....Great Prices....Best Part is Only a Walk away from My…read moreHome...My Go to Car Garage...

Alignment - $119 and the shop tried to charge $263…read more The owner of this shop is a scammer who is looking to charge their customers significantly more than what is owed. I really didn't get a warm and fuzzy feeling from him when I arranged for this service. If you want a shop who is honest and treats their customers with respect, I would definitely go ELSEWHERE. It is really disappointing to have a shop try to scam a customer who is very knowledgeable about auto repairs and I am definitely not a pushover.

Twenty years of experiencing friendly, honest and reliable service with pricing that cannot be…read morebeat. Services requested vary from tires; winter or seasonal (still the best prices for quality around town). Regular maintenance. Catalytic converter. Brakes. And even the occasional mystery noises. You name it and they've likely fixed it on any one of my cars/vans/SUVs over the years. And never once have I had to go back after a repair was completed which is not the case for other places. Highly recommend this dedicated and hardworking team!

NAC was recommended to me by a friend and I'm going to recommend them to everyone I know. The…read moreservice was excellent and friendly and they saved me a fortune on work that wasn't required. The work and parts provided were top notch. Work was completed on time as promised. GO THERE!!

Car dealerships in this area of Ottawa are a dime a dozen. The trick is finding one with good…read moreservice. This place is the best. I brought my vehicle to Metro in 2009 and I have never taken it anywhere else. John in the service department is very helpful, provides advice but he does not pressure you to do work you don't need. John has arranged off-warranty coverage, which saved me hundreds of dollars, Today I changed my summer tires for winter ones, and it cost me $20 plus tax. You cannot beat the prices and John is the real deal. Ask for him by name! You won't be disappointed.

I took my vehicle in to get the oil change, made an appointment and was there at 7:30 told them I…read morewould wait. At 9:00 the vehicle was still in the spot I parked it, when I asked at the service counter, they claimed they lost the work order and it would go in immediately and be out in 20minutes. At 9:15 it still had not moved to which time I asked for the manager. He was not available, I was about to ask for my keys to leave I noticed my car was taken inside at 9:20.... the manager came out 10minutes later and told I him and he advised me he knew about the situation...basically all he said was sorry and walked away. I finally got the car and left at 10:15. That was a 2 3/4 hour oil change, I expected at least the possibility of a future no-charge oil change for the inconvenience and to get me to come back into the service department. I will never cross their door step again after being treated this way. Stay away!!!!!!!

When my car was hit in the hospital parking lot I was lucky that they left their name and…read moreinformation, so I could get the damage fixed through insurance. I thought any body shop that was "insurance recommended" wouldn't necessarily be the best, but this place was fantastic. We dealt with Tyler, who I believe is the owner or manager of this location. From the very beginning Tyler provided exceptional customer service, getting in touch with us right away when he heard from the insurance. He got us in for an estimate and even gave us an estimate on another part of the car that was damaged (unrelated to the accident). He explained everything and arranged for a rental car pickup for me while they worked on my car. The service was very fast, and the work was completed a day before expected. When we arrived to pick up our car not only was the bodywork pristine (I couldn't even remember where the damage was!), they also cleaned our interior mats (which were quite gross from the winter), and the dash was spotless. Such a thoughtful thing to do! Tyler also spent some extra time chatting with me about the other damage he gave us a quote on (a tear from a snow plough) and gave us fair and honest advice. Should we decide to get this fixed, or if we have any other bodywork to be done we will absolutely come here. Fast, quality work and excellent customer service!