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    Scotty's Auto Body

    5.0 (22 reviews)
    Closed 7:30 am - 5:00 pm

    Get pricing

    Response time

    3 hours

    Response rate

    75%

    Services - Scotty's Auto Body

    Bumper repair

    Auto frame testing

    Auto steering and suspension repair

    1 More Service

    Rear-end damage

    Scotty's Auto Body Photos

    Recommended Reviews - Scotty's Auto Body

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    Based on my review
    Steve L.

    In May 2016, a careless lane change from another driver resulted in a dent about 6" wide on the rear quarter panel of my 2015 Scion FR-S. The point of impact also occurred on the bodyline, which likely added more labour costs to the damage. An insurance bailout was no longer a viable option, as my insurer notified me that the accident was deemed to be a 50/50 fault (much to my dismay). The only offering from them was waiving 50% of my deductible. However, if I proceeded my premium would have alarmingly increased 340$. Without a witness and police report, I should have expected this outcome from my insurance company (lesson learned). I already obtained an estimate from the accredited Tony Graham Collision Centre (https://www.yelp.ca/biz/tony-graham-collision-centre-ottawa), which was north of 2000$. I tried another Insurance-designated shop, Fix Auto on Bentley Ave (https://www.yelp.ca/biz/fix-auto-nepean-nepean). Their estimate nearly matched Tony Graham at about 1900$. Subsequently, I decided it would be more cost effective to foot the bill sans-Insurance. I am quite certain that I sufficiently prospected all of the highly-ranked/starred auto body shops in Ottawa according to Google and Yelp. After I mapped out these shops, I drove to each and obtained estimates. It was not an easy or glaring choice, as a number of shops presented competitive estimates and friendly service. The repair time was virtually identical at all shops (3 days). JR Body Shop on Jamie Ave (https://www.yelp.ca/biz/j-r-body-shop-nepean) was my first consideration, as I serviced my first owned car here (1986 Toyota Corolla) with them between 2003-2006. Their estimate was about 1200$. I received a similar estimate (1000-1200$) around the block from JR at MK Auto Body (https://www.yelp.ca/biz/mk-auto-body-ottawa-2) on Bentley Ave. I then checked out a shop in the Billings Bridge area - Art's Auto Repair (https://www.yelp.ca/biz/arts-auto-repair-ottawa) on Kaladar Ave. Their estimate (800$) and service was exceptional. I believe my repair window was only 1 day here too. So I short-listed Art's to the top of my list so far. My next planned route was the Glebe as there were a cluster of shops in that neighbourhood. I received my lowest estimate at Adriatica (https://www.yelp.ca/biz/adriatica-paint-and-body-shop-ottawa) on Beech St for 600$ - however the paint would not be blended. I thought blending was an implied SOP when painting cars, so I did not want to risk a colour mismatch with the other adjacent panels. Next, Aleks on Gladstone Ave estimated 805$ (https://www.yelp.ca/biz/aleks-auto-body-works-ottawa-3). Milano Auto Body & Paint (https://www.yelp.ca/biz/milano-auto-body-ottawa) on Aberdeen St became another leading consideration due to their great professional service. Their estimate was 836$. This was the first shop where I felt I received a comprehensive estimate, due to the fact that I left with a breakdown of all the labour, parts and costs (similar to what I received from my Insurance company). However, their next appointment was not until the following month. So I favoured Scotty's (https://www.yelp.ca/biz/scottys-auto-body-ottawa). Although my preliminary estimate was 1000$, my appraiser dropped it to 800$ after discussing the blending/repainting with his team again. My legwork with competitive estimates at other shops could have likely been a factor as well :)  Similar to Milano's, I received a document from Scotty's using the same Audatex estimating platform. So I had 4 estimates in the 800$ arena. A conclusive factor for Scotty's was that they also repaired some minor front-end damage at NO EXTRA CHARGE (there was basically some scrapes and small dents on the bottom of my bumper). Finally, my car was actually ready in 2 days, in contrast to their expectant 3 days. The finished repairs were exceptional (before and after pictures posted with my review might not be vivid enough). There were no signs a dent even existed, bumper unscuffed, and more importantly seamless paint blending. From various vantage points, I did not notice any different shades of red between the repaired rear panel and the undamaged door panel.

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    2 years ago

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    3 years ago

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    10 years ago

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    13 years ago

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    12 years ago

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    10 years ago

    Absolutely awesome work and service. On time, on quote and my car looks fantastic. I highly recommend these guys.

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    12 years ago

    Did a fantastic job of repairing and painting my back fender. Done on time, at the quoted price. I recommend them. A1.

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    14 years ago

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    11 years ago

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    Review Highlights - Scotty's Auto Body

    The work was done in the time promised, at the quoted price and (most importantly) it was done correctly and with evident attention to detail.

    Mentioned in 2 reviews

    Read more highlights

    Gervais Towing & Recovery

    Gervais Towing & Recovery

    (5 reviews)

    Super over priced Double the going rate…read moreThey brought a flat bed when any towing would do

    A quick review of my experience dealing with Pete (manager) at Gervais towing:…read more A few months back a Gervais towing truck rear ended me on the highway while in my partners SUV. It left a decent dent in the trunk and bumper but nothing very serious. The driver was nice and we exchanged information. I called in to Gervais towing to see how we can go about getting it repaired. Pete offered to take care of it at their shop or to give me $1000 do deal with it myself. I agreed to have them fix the vehicle. My partner brought the vehicle in for what we were told was a one to two day repair. A week later we had to follow up with them since we had heard nothing. The trunk had already been replaced but they were waiting on the new trunk emblem to come in to install it. Since they were paying for a rental vehicle while our SUV was in their shop, we offered to take the vehicle back and they could come to us to install the emblem quickly once it was received. We brought the rental back and took our SUV, only to notice that the new trunk is not properly aligned. We let them know and they agreed to fix the trunk and install the emblem at the same time. Again after a long time with no follow up, I called back and we got an appointment at their shop. We were told it would take 20-30 minutes to do but after an hour and a half we needed to leave so the emblem was installed but we still needed to get them to fix the trunk they mis-installed. I asked if they could come to us to get this done since we'd spent a good amount of time on this already. Pete said he would check with his technician if it was possible. Fast forward over a month later and I had to follow up since, once again, Pete failed to call me back. This time, he was very upset with me for one reason or another. All I asked for was an update on when we could fix the trunk. Well what I got for that was an earful of yelling and Pete saying "I don't want to deal with your f***ing vehicle". Now I do not trust them to work on this vehicle and my partner does not feel safe going there. This is an absurd way to treat a client. They are the ones who hit my vehicle and now it won't be properly fixed simply because the manager failed to follow up many times and took his anger out on me. I strongly suggest looking for a place with higher service standards.

    JP Royal Towing - Roll over recovery

    JP Royal Towing

    (2 reviews)

    SCAMMER ALERT. Criminal towing company. 1343 Meadowlands Dr…read moreE is an apartment building. No office. No lot. Having the big accident is bad enough. This towing company is a special delivery from hell. Even if your insurance company authorized these guys, like ours did, avoid at all costs. Held car hostage for 6+ weeks and delivered it to the designated bodyshop in the middle of the night with further damages. Smashed windows and windshields Causing water damages. Plastic covering the windows provided by bodyshop to prevent further water damage They didn't drop off the car to the bodyshop as they supposed to and held the car hostage for 6 weeks, ignoring calls and emails from insurance company and their legal team. Only responding to email and making threatening calls when given 1 star review. After receiving settlement from the lawyer, they tried to extort more money by removing the totally damaged car from the lot. the insurance tower that came to pick up the car from the supposed lot couldn't find the car. The lot owner said it was there before.

    AVOID this company AT ALL COSTS. They kept my friend's car for almost two months and were demanding…read more5K in order to release a totalled car. After countless phone calls and e-mails (and a pending court order) they finally left the car at the bodyshop in the middle of the night. The car had further damage that hadn't been caused by the accident, including broken passenger and driver seat windows, which caused extensive water damaged. SAVE YOURSELF THE TROUBLE/NIGHTMARE - DO NOT GO WITH THEM!!!

    Scotty's Auto Body - bodyshops - Updated July 2026

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