In May 2016, a careless lane change from another driver resulted in a dent about 6" wide on the…read morerear quarter panel of my 2015 Scion FR-S. The point of impact also occurred on the bodyline, which likely added more labour costs to the damage. An insurance bailout was no longer a viable option, as my insurer notified me that the accident was deemed to be a 50/50 fault (much to my dismay). The only offering from them was waiving 50% of my deductible. However, if I proceeded my premium would have alarmingly increased 340$. Without a witness and police report, I should have expected this outcome from my insurance company (lesson learned). I already obtained an estimate from the accredited Tony Graham Collision Centre (https://www.yelp.ca/biz/tony-graham-collision-centre-ottawa), which was north of 2000$. I tried another Insurance-designated shop, Fix Auto on Bentley Ave (https://www.yelp.ca/biz/fix-auto-nepean-nepean). Their estimate nearly matched Tony Graham at about 1900$. Subsequently, I decided it would be more cost effective to foot the bill sans-Insurance. I am quite certain that I sufficiently prospected all of the highly-ranked/starred auto body shops in Ottawa according to Google and Yelp. After I mapped out these shops, I drove to each and obtained estimates. It was not an easy or glaring choice, as a number of shops presented competitive estimates and friendly service. The repair time was virtually identical at all shops (3 days). JR Body Shop on Jamie Ave (https://www.yelp.ca/biz/j-r-body-shop-nepean) was my first consideration, as I serviced my first owned car here (1986 Toyota Corolla) with them between 2003-2006. Their estimate was about 1200$. I received a similar estimate (1000-1200$) around the block from JR at MK Auto Body (https://www.yelp.ca/biz/mk-auto-body-ottawa-2) on Bentley Ave. I then checked out a shop in the Billings Bridge area - Art's Auto Repair (https://www.yelp.ca/biz/arts-auto-repair-ottawa) on Kaladar Ave. Their estimate (800$) and service was exceptional. I believe my repair window was only 1 day here too. So I short-listed Art's to the top of my list so far. My next planned route was the Glebe as there were a cluster of shops in that neighbourhood. I received my lowest estimate at Adriatica (https://www.yelp.ca/biz/adriatica-paint-and-body-shop-ottawa) on Beech St for 600$ - however the paint would not be blended. I thought blending was an implied SOP when painting cars, so I did not want to risk a colour mismatch with the other adjacent panels. Next, Aleks on Gladstone Ave estimated 805$ (https://www.yelp.ca/biz/aleks-auto-body-works-ottawa-3). Milano Auto Body & Paint (https://www.yelp.ca/biz/milano-auto-body-ottawa) on Aberdeen St became another leading consideration due to their great professional service. Their estimate was 836$. This was the first shop where I felt I received a comprehensive estimate, due to the fact that I left with a breakdown of all the labour, parts and costs (similar to what I received from my Insurance company). However, their next appointment was not until the following month. So I favoured Scotty's (https://www.yelp.ca/biz/scottys-auto-body-ottawa). Although my preliminary estimate was 1000$, my appraiser dropped it to 800$ after discussing the blending/repainting with his team again. My legwork with competitive estimates at other shops could have likely been a factor as well :)  Similar to Milano's, I received a document from Scotty's using the same Audatex estimating platform. So I had 4 estimates in the 800$ arena. A conclusive factor for Scotty's was that they also repaired some minor front-end damage at NO EXTRA CHARGE (there was basically some scrapes and small dents on the bottom of my bumper). Finally, my car was actually ready in 2 days, in contrast to their expectant 3 days. The finished repairs were exceptional (before and after pictures posted with my review might not be vivid enough). There were no signs a dent even existed, bumper unscuffed, and more importantly seamless paint blending. From various vantage points, I did not notice any different shades of red between the repaired rear panel and the undamaged door panel.

Had a minor fender and bumper repair requirement. Dealers provided ridiculous estimates. Scotty's…read moregave me a reasonable estimate and appointment. Took exactly the quoted time and price. Very polite service. Not too frequent these days. I highly recommend!

I came to MK Auto Body after an unfortunate incident involving another vehicle and my rear bumper…read more MK Auto Body was willing to speak with the third party, and collect payment directly from them. My husband and I sought three quotes, and MK Auto Body had the best reviews and most competitive price. They were friendly during all interactions as well. The replacement bumper arrived quickly, and they painted it before I arrived so time without my vehicle was minimal. The work was done very well. A complimentary air freshener and pen was a nice surprise at the end of my service. I'd definitely return to them for any auto-body repairs.

They replaced the windshield on my 2005 corolla s very quickly. Friendly service and they…read moredefinitely know what they're doing. Cheapest price in the city and more importantly they do good work. Windshield is still great after 6 months. As a bonus, they put something on the windshield that causes the water to bead on the surface, making the wipers work better. 10/10 recommend this shop

Relaxed staff. No pressure sales and flexible with service dates. Provided a quick estimate and…read moredid not over charge at the end of suggest repairs beyond the estimate.

From the owner: Simplicity Car Care - Autogago Bodyshopread more

I trusted this company with my Audi Q7 and they did a fantastic job. I was involved in an accident…read morea few weeks ago and I didn't think that my car would ever be the same again. I was assured that everything was going to be fine, and they back their work with a lifetime warranty. I got my car back in top shape... and detailed too! Great job guys. I will definitely recommend you to everyone.

Great staff, they made everything easy from start to finish after my mishap it was nice that the…read moreappraiser went over all the damage with me before they started the repairs. Long story short car looks great again and they even cleaned the inside for me kudos to a great team

When my car was hit in the hospital parking lot I was lucky that they left their name and…read moreinformation, so I could get the damage fixed through insurance. I thought any body shop that was "insurance recommended" wouldn't necessarily be the best, but this place was fantastic. We dealt with Tyler, who I believe is the owner or manager of this location. From the very beginning Tyler provided exceptional customer service, getting in touch with us right away when he heard from the insurance. He got us in for an estimate and even gave us an estimate on another part of the car that was damaged (unrelated to the accident). He explained everything and arranged for a rental car pickup for me while they worked on my car. The service was very fast, and the work was completed a day before expected. When we arrived to pick up our car not only was the bodywork pristine (I couldn't even remember where the damage was!), they also cleaned our interior mats (which were quite gross from the winter), and the dash was spotless. Such a thoughtful thing to do! Tyler also spent some extra time chatting with me about the other damage he gave us a quote on (a tear from a snow plough) and gave us fair and honest advice. Should we decide to get this fixed, or if we have any other bodywork to be done we will absolutely come here. Fast, quality work and excellent customer service!

love how genuine and honest Ben is, he won't try to up-sell you or do more work than is needed,…read morehighly recommend

From the owner: We are a 40+ year family-owned business, with a high customer-return rate…read more We value are customers and our repeat customers are like family! We have continued to grow and appreciate the word-of-mouth approach that's kept us thriving in this fast and competitive business! We offer collision repairs, insurance jobs, and work with all types of vehicles such as personal & commercial vehicles, fleets, big trucks and buses! We specialize in rust repairs, rocker panels, floor pans, painting, detailing and finishing. Call for a free estimate! We are happy to discuss any work needed and offer suggestions to help cut costs!

Bemac has been a go-to source for me and getting my car repaired. I had moved from Toronto to…read moreOttawa and needed a reputable mechanic since I did not know anyone. A coworker of mine suggested Bemac. From the minute I called until the minute my car was repaired, I had nothing but exceptional customer service.

From the owner: An Ottawa body shop you can trust! With over 60,000 square feet of shop space, we are able to give…read moreyou complete collision repairs, automotive service and auto detailing right on our premises. We’re approved by all Canadian insurance companies through the Direct Repair Program, and our repairs are backed by the CSN Lifetime Warranty across the country. As part of Ottawa’s Bemac group, we stand behind the quality of our workmanship, and commit to providing our customers with comprehensive and professional repairs.

Both my bumpers were "falling off" + some paint scratches needed to be done. Eduardo and his team…read moretook such care of my car and effort in replacing/painting both bumpers! Top quality, awesome communication and speedy service! Price was the best out of all the shops I've gotten quotes for! Definitely recommend :)

Excellent service! I dented and scratched my rocker panel on a high curb and was anxious to get it…read morefixed. Went in for an estimate and was given a printout with a cost breakdown within 10 minutes. The price for the work was very competitive with two other estimates I got. Ed was able to book me in that week and do the work in two days. Will definitely recommend to people looking to have body work done.