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    501 Nail Spa

    5.0 (2 reviews)

    Services - 501 Nail Spa

    Nail fill-in

    Toe nail fill-in

    Hand nail fill-in

    13 More Services

    Hand and toe nail fill-in

    Manicure

    Manicure and pedicure

    Pedicure

    Nail polish change

    Toe polish change

    Hand polish change

    Hand and toe polish change

    Nail polish removal

    Toe polish removal

    Hand polish removal

    Hand and toe polish removal

    Nail repair

    501 Nail Spa Photos

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    Recommended Reviews - 501 Nail Spa

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    2 years ago

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    2 years ago

    I was a walk-in and they were able to service me within 5 min for SNS (lucky). Natalie was awesome and my nails are beautiful.

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    Village Nails Spa of Chapel Hill

    Village Nails Spa of Chapel Hill

    3.5(14 reviews)
    3.4 mi

    Be careful that they don't overcharge you if you go in and you tell them you don't want jail it…read moredoesn't matter they will give you jail and then they will charge you for it a fill-in for acrylic which normally cost about $28-$30 They wanted to charge 57 and then she acted like she didn't speak English when I said I wasn't happy

    I've had a few episodes of miscommunication that I've tried to write off. However, it's happened…read moreenough where I'm going elsewhere to get my nails done from now on. A couple months ago, I made an appointment through their website during business hours. When I came at the appointed time, the door was locked. I called and someone picked up and told me she was sick and to make an appointment for a different day, even though my initial appointment had been placed and I had gotten a confirmation text. I didn't even get a discount for coming on a different day after driving to their shop initially, and finding them closed during business hours and with a scheduled appointment. This week, I received a birthday text to get $10 off my next visit. I had gotten my nails done a week ago and they were already chipped but I figured I would just come get them done again instead of asking for them to be redone, since there was a decent discount. The same person who had done my nails last week, which chipped, did my nails this time. The job was rushed and I had to ask my nail person to clean up the edges before leaving because he wanted to send me out with paint still on my skin around the nails on both hands. This poor service was already concerning. When I got to the cash register I showed them the $10 off text and they told me it was only for certain services so they wouldn't give me the discount, even though none of that was stated in the text. I asked them if they would send out these stipulations with their texts in the future because otherwise it's misleading. They told me no. I still paid them and tipped decently even though I honestly felt like giving them no tip with how bad the service was. This was more a reflection of me trying to bring my own emotions under control and be a better person, than any reflection of their service which was very poor. But I no longer plan to come to them in the future. The problem isn't just the service...it's the refusal to improve communication even after I've spoken with them about it and given them multiple chances to improve. Update: it's been less than 24 hours and my nails are already chipped again. The excuse is that it's regular polish. I've had my nails done with regular polish by other nail salons and it lasts more than a day. Making excuses for poor work and doing nothing to improve, is unacceptable in my opinion.

    Photos
    Village Nails Spa of Chapel Hill
    Village Nails Spa of Chapel Hill - This is a manicured nail???

    This is a manicured nail???

    Village Nails Spa of Chapel Hill - Gel NOT removed

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    Gel NOT removed

    501 Nail Spa - othersalons - Updated May 2026

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