We booked 3 pedicures for 1:00PM and arrived on time. We were greeted and asked to wait. 15…read moreminutes later they called us back and had 3 chairs available with water (not very warm) already run. We then waited another 45 minutes for the pedicures to begin. Not only was the wait time ridiculous, the service was mediocre at best. Service felt rushed and the person doing my particular pedicure (perhaps the owner/manager) kept getting interrupted to tend to other customers arriving for appointments. Clearly they just overbook and have no intention of honoring the appointment time. 'We will get to you when we get to you' seems to be the reality. This is the second time we experienced this exact same nonsense and there will not be a third! Highly disappointed!

Very shady practices…read more They took advantage of me after my being a long time customer. I've never been charged so much here for the same services or even better. I have never been treated like this in this salon before. And never will be again. This nail salon has no price list in sight. I asked the price and I got no solid answer. I had my natural short nails buffed and cuticles trimmed, adjust lengths. My nails are short & natural. I had them remove the gel polish for my pedicure, very basic just soak, buff feet and the polish. I waited more than an hour before having my face and half leg wax. The lady who waxes kept taking customers while I waited and waited and waited. They had said it would be 10 minutes before and so by now they have lied by omission, and overtly lied about the time. I waited no less than an hour with nowhere comfortable to sit. They had the nerve to charge me 178.00! Plus I gave them tip!!! Had I had access to a price list I might have made different decisions. I just called and was told the face and half leg wax was $95 ??? Never ever have they charged me more than $40 for this 15-20 minute service. My bad...I let them take advantage of me with a smile on my face and tip in my hand. I thought on my way home maybe they needed the money really badly? Has anyone else had this experience there? So lesson learned. Shady, very shady.

I have been a customer for over four years. Owners Loan…read moreand Viet are both very gracious and goes out of their way to make your experience the best in Durham The newly decorated interior offers Beautiful new recliners and brightness. As well as calming music. Very clean and organized. Thank Loan and Viet You are the best!

Came again for my pedicure. Still hands down THE BEST! I will not go anywhere else. Im always taken…read morecare of promptly. Everyone is friendly, caring and great at what they do! Thank you all!

Loved this place. Clean, friendly, and fast. I had a great experience and I'll be back!read more

I should have checked the reviews before I went in, but was in a time crunch so went to go see…read morethem. I WOULD NOT go back...I essentially paid $50 to get my nails destroyed. Went in to get gel removed and nails painted, however my once strong nails are now extremely brittle. The polish lasted a few hours before it started cracking off and one nail broke within 1 hour of leaving the salon.

Kevin was great!! It was super nice and it was so clean. A lot of different colors. Will be coming…read moreback!

I was so excited for my pedicure once I landed in Durham. I called two days in advance and made an…read moreappointment for 5pm on 7/3. I walked in and let them know about my appointment, I saw them check their book and confirm I was on there. She then told me to check in on the kiosk and pick my color. I followed the woman to a pedicure chair where she informed me that I shouldn't sit there and it was for someone else. About two minutes later, a woman walks in and thanks her for squeezing in an appointment. Wow. She tells me to go speak to the manager. He asks can I wait because there are three other people ahead of me, I said no I really couldn't and that's why I made an appointment. Very, very disappointing experience. Why let me check in for my appointment but then don't service me? Why was another woman with an appointment serviced before me? Why was there no real solution offered except wait for an undisclosed amount of time? I thought people were friendlier down south but clearly the businesses are not. 0/10.

The staff is Great, Meme does my nails and she takes her time to make sure they look the way I want…read morethem. They greet you with a smile and they are very professional. My husband enjoys going there for his pedicure. The salon is very clean, and they have vibrating chairs when you are getting a pedicure, my back loves it. I would recommend this salon to anyone if you want customer care this is the salon for you. I can only speak of Meme, I love going there, Meme is so attentive to her customers. Evelyn B

Horrible the worst nail salon I've ever been to beyond unprofessional let me say when I first came…read morein the girl had the worst attitude from the beginning about me wanting straight tips instead of curved I never get curved tips she complained the whole time but I was in a rush to work so dealt with it then she did my entire set lumpy the base wrong you could see bubbles under I came in for a basic French set she started getting loud told the other girl to do it she didn't gave time then grabbed my jacket saying come on we exchanged words the manager then did my nails tried to fix them they look horrible already turning colors lumpy only been 24 hours then my total Was stated 60 when the owner finished charged me $65 such horrible service I would never go back nor would I recommend go spend your money somewhere better

Great pedicures and dip powder manicures and regular manicures. The salon is immaculate. Staff is…read morefriendly. While walk-ins are welcome, I highly recommend making an appointment as they are very busy.

I was a walk-in and they were able to service me within 5 min for SNS (lucky). Natalie was awesome…read moreand my nails are beautiful.

If I could give Eden a hundred stars, I would in a heartbeat. They saved my nails and gave me an…read moreincredible gel tip manicure. I mean, look at the photo! Before Eden, I went to a different salon that gave me a botched, painful manicure, but I was able to schedule an appointment with Eden for the next morning. They removed the gel tips, were really gentle with my nails, and fitted the new ones with care. I was nervous because I'd never had gel tips before, but I love my nails now. It's been two weeks and they still look perfect. They're comfortable, pretty, and feel good on my fingers. If you're going to get your nails done, get them done here. (I'm bringing my mother-in-law next time!)

The salon was clean and I appreciated the free drink, but my pedicure was labeled as "fancy pants"…read moreand it was just a run of the mill pedicure. For $80 (plus a $14 tip), I was expecting a more luxurious experience, but the tech massaged my legs for maybe 45 seconds and didn't massage my feet at all, and seemed to move through the steps very quickly. It was an average pedicure and should not have been labeled fancy pants and should have been $60 maximum.

I walked in for a dip manicure and was seen so quickly by Paula. She did beautiful work, shaped my…read morenails exactly how I hoped, and I love them so much!!! Dip color 69 and reasonably priced ($47+tip). Will definitely be back!

I wanted to get my nails done but after the wait of almost 2 hours and 30, all the nails turned out…read morecrooked, and the acrylic application is like super thin, and i feel like its rude to speak another language around a client, I honestly wanted to leave since i couldn't know what they were saying, and after all of that my nails became really tender, the vibe honestly went from calm to uncomfortable .