Steve was very helpful and respectful Also offered some treats and water i highly recommend this…read morestorage facility also affordable!

After calling many many, yes many, storage facilities in Chico and surrounding areas to no avail, I…read morewanted to say how impressed I was with Matthew's customer service at Longfellow Self Storage! I was needing a storage unit in June or July for my son, a college student, and was seriously getting worried that we would not be able to secure one. Matthew put us on their waiting list. A couple weeks later, Matthew called me (I didn't have to keep calling him and asking for updates) and said one was available beginning June 1. Needless to say, I was thrilled, and we now have a storage unit. This type of customer service is becoming very rare these days! Matthew is knowledgable, professional, helpful, and just plain courteous and respectful! Thank you Matthew! We are so grateful, and I will recommend LSS to anyone, as will my son!

We recently rented this out for my sister and her college items. Pretty chill place. It's…read moreunfortunately not climate controlled so that's a bummer but otherwise the price you are paying is great. A great bang for your buck. The owner is very helpful and knowledgeable. I called to ask for the rates and she helped me very quickly. I ended up renting the same day.

This is the extent this business went to to cover their butts. I did keep my belongings and I did…read morehave first hand experience. I think it says it all to lie to Yelp to cover up your business practices. AUG 07, 2014 | 09:42AM PDT Hi Faith, I'm writing to let you know that we've removed your review update of Extra Storage Paradise. Our Support team has determined that it falls outside our Content Guidelines (http://www.yelp.com/guidelines) because it does not contain a new firsthand experience with the business. Please note that your original reviews of this business remain intact. We hope you will continue to participate on Yelp while keeping our Content Guidelines in mind. Removed Content: RATS! RATS! RATS! Awful moving experience. All my belonging were covered with dead rats and urine and feces. I ended up in the ER by ambulance because I became very I'll and could not breath from the exposure of the conditions of my belonging. On top of that my electric bill was almost 300$ because I had to wash everything I owned in the dishwasher and washer with hot water to disinfect. It took me two weeks to go through everything. Management took no blame and charged me 350$ for leaving infested clothes and items. I also through away 12 industrial size garbage bags of ruined clothes, appliances, furniture etc. I am going to fight this as I have lost quite a bit. When I asked for help and a number to contact the owner, I was deleted. What an awful business! Regards, Mikaela Yelp User Support San Francisco, California Yelp Official Blog | http://officialblog.yelp.com Yelp Frequently Asked Questions | http://www.yelp.com/faq Yelp for Business Owners | https://biz.yelp.com For your referencethis is Case

Excellent clean storage units with a secure gate. The onsite manager is very friendly, and keeps…read morethe storage area and front area immaculate.

Very clean property with polite staff. I had to get a unit from out of state and they accommodated…read moremy needs. Their prices are competitive and I feel my belongings are safe. Convenient online bill pay. I'm glad to be doing business with them.

Not too classy to say the least. The girl had horrible customer service skills as she clearly was…read moreonly talking to my bf, didn't acknowledge me one time.

Guys were great, professional, happy, friendly.... you name it. They helped us with some packing…read moreand loaded extra stuff that we weren't expecting. Very careful with our items. We ran a little over an 8-hr shift which was on me, AND they got us unloaded! Josh was the lead guy for this move along with his crew of 7, and all were great. I have recommended them to our realtor, as well as the buyer of our previous home. Competitive rate as well.

I was so concerned when my elderly Mother hired movers I had not researched myself. what a great…read moresurprise to meet three of the hardest working, clean, polite, professional and friendly guys I've met in a long time . David, Doug and Tahrique spent the day with me as we got a huge amount of packing done and items very professionally prepped for moving. Their truck is clean, they arrived on time, the took regular breaks as the law and explained they are taking a break. they didn't ask for anything, worked well with each other . truthfullly - these are some A-team young men. thank you and just know we are so happy with your care and respect of our things and our need to get them to our new home. I would recommend you to anyone . signed, the Franklin/Johnson family

This has got to be the friendliest and most customer service oriented self storage facility in the…read moreBay Area The manager at this location, Jediah, is the best. I've worked with her for several years now and have found her responsiveness, professionalism and diligence to be top notch. A message to the Security 1st Self Storage owners,l : a big congratulations to you all for your management at this location on Stockton Ave. in San Jose. You have chosen the right team.

From the owner: Give us a call or come on over and take a look at our conveniently located Oroville storage units…read more We will be happy to help you choose the right one for you.