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A B Self Storage

4.7 (7 reviews)
Open • 9:00 am - 4:30 pm

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Eaton Road Storage

Eaton Road Storage

(7 reviews)

Rented from them for about 7 years now. Never had issues with the owners…read more I have had multiple units. Now down to one. I even left one in less good shape than I got it (putting it nicely) and they gave me my deposit back! Stored my boats and hotrods there, safe and secure. As for the other reviews; clearly they are resentful and not super helpful. Probably just self entitled Californian people. Doesn't matter much: they are at capacity. On the nicer side of town. Pleasantly doing good business.

Spend your money elsewhere, don't pay for RUDE treatment. A storage in Chico is a storage at the…read moreend of the day, this place is nothing special. Nice facility with decent rules. NOT nice people running it and they overly enforce those rules, for what reason, I'm not sure. We needed a storage so we could have everything in one spot a couple week before we relocated to the bay area. Everything was smooth until move out day. We had professional movers helping us, they entered the gate behind another car while I was settling paperwork in the office. The gentleman in the office made a HUGE dramatic scene about them "not using the gate card". He stated that, in the event one of our movers "opened someone elses storage or something was stolen" we would be held liable, as they were illegally on the premises because they didn't swipe a key card according to him. This sounds like something made up, but I apologized and let him know we were unaware of that rule and it wouldn't happen again. I guess my apology for our honest mistake wasn't enough because he followed us out to our unit and confronted the movers. He scalded them like young children who had knowingly broken rules. It was, in my opinion embarrassing for all involved. I felt bad for the movers because they were hired to be there to help. It wasn't their fault and he couldn't give anyone a break. I apologized over and over again once he left, it wasn't right of him. His tone was forceful and snide. Adults have zero business speaking to other adults that way. He treated them like criminals.They didn't break into the storage facility, it was the first time any of them had heard "the rule" of not entering behind another car. The gate was left open at one point during the evening and he made the humongous semi wait and drive thru the other side. Don't get me wrong, I understand the need for gate codes and key cards. Safety in this day and age are very important. With that being said, there is a fine line when enforcing rules and being on a power trip. He needs to watch the way he interacts with people, being rude is bad for business and I will never recommend this place to anyone I know because of him. Also, there is a woman who also takes an annoyed tone with people. I was trying to move out and her final words to me were "you better sweep it out and leave it the way you got it or you'll be charged 20$". Treat people the way you want to be treated. End of story.

East & 32 Mini Storage

East & 32 Mini Storage

(6 reviews)

I was satisfied with this company for a long time, their staff have been there a long time, the…read moresecurity was good, the premises clean and the price was right. Then, about a year ago, I called to make payment and noticed the next day that the money wasn't getting withdrawn from my bank. I called back and have the same problem again. I was getting frustrated, but I kept my cool. They'd just make weird excuses and tell me it was getting handled. I dealt with three staff there on the phone, all of them had cold attitudes and none of them would let me speak with the owners, who I had no other way to contact, living on the opposite side of the country. Nothing they said to me made any sense, they just kept telling me the payments were fine when nothing was getting charged and they weren't making any effort to prove their claim, they wouldn't send me a receipt, they told me I had to come into the office to get a receipt. I got a friend who was visiting the area to go check my unit for me and she said when she got there, there was a manager's padlock on my unit. The staff all acted scared of her, at 5'2" my friend is very kind and in no way intimidating, and that confirmed my suspicions. I got my stuff out of there as quickly as possible. I gave these people my business for over a decade, paid my rent on time, there was never any question about our transactions, then suddenly, they turned on me for no reason. Draw whatever conclusions you like, I cannot even begin to speculate what the deal is there, I'm just glad I got out when I did.

I would suggest keeping cash receipts to avoid any confusion. It will also prevent unpleasant…read moreinteractions with staff. As for the leaking complaints I have read about, I had two different spaces there and never had an issue with leaks. Until we moved out, I had very much enjoyed my interactions with all staff and had no complaints.

A B Self Storage - selfstorage - Updated May 2026

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