Guys were great, professional, happy, friendly.... you name it. They helped us with some packing…read moreand loaded extra stuff that we weren't expecting. Very careful with our items. We ran a little over an 8-hr shift which was on me, AND they got us unloaded! Josh was the lead guy for this move along with his crew of 7, and all were great. I have recommended them to our realtor, as well as the buyer of our previous home. Competitive rate as well.

Great crew that came prepared. They moved my 1200lb safe into our truck and protected it by…read morewrapping it up.

I recently retired and moved from the Sacramento area to Chico and thought it would be more…read moreefficient to move myself with rented trucks and movers in both locations. How wrong I was. I had driven my rental truck to Chico and waited for the two movers I had hired off of the U-Haul website. In our phone conversation I was assured stairs and heavy objects, including pianos, were not an issue. When I met them, I had great hesitation as to their ability to lift, carry, and move heavy boxes and furniture. The two movers had problems moving simple items out of the truck and took numerous breaks. My teen grandson and I had to start moving boxes and items just to get the truck unpacked. To make matters worse, the furniture dolly holding my very heavy and antique upright piano had broken during transit. Moving it was tremendously difficult and when the movers begin to tell me they could move the piano down the ramp, in spite of the broken dolly, I became very upset and had no faith in their abilities. I quickly Googled movers and Sorenson Moving and Storage came up. I called and asked if anyone could come right away to help and direct the move of my piano and was referred to Rick's son, Richard. I was very upset and I'm sure he could sense my anxiety over the phone and assured me he would have help there immediately. I told the movers not touch the piano until help arrived. True to his word, he arrived with another gentleman, and basically transferred the piano to another furniture dolly. The two of them, with minimal assistance from my hired movers, moved the piano off the trunk, inside my new home, did most of the work to transfer it off the dolly and got it placed where I wanted it. Without this help, I know my piano would have been destroyed. I am so grateful for the help, assistance and expertise these two men brought to my move in spite of the hired movers. I know I have one more move in the future and when that time comes, I will call Sorenson's again, this time to take care of my entire move!

In preparation for an out-of-state move, we contacted several well reviewed businesses here in…read moreChico and asked for quotes. Three of the four did come to our location and were to provide a quote. We did ask for three-four quotes due to the complexities of our move, thank you Covid, and gave everyone the opportunity to put on their thinking caps and come up with figures that made sense and wouldn't put us into one of the cardboard boxes we were moving our things with. Rich Sorenson called prior to our appointment to get a sense of the dates we were thinking about and to be the first on the planet of cell phones to ask where we were located. That never can be a good sign when you're getting ready to hire a moving company, amirite? He showed up without a mask (smack in the middle of Covid). We gave him one of our prepackaged spares since we're a first responder family. He claims he must have left it on the ground at the gas station. Nice. Asked a lot of questions. Took measurements. Seemed checked out (this isn't our first rodeo when it comes to getting estimates and moving). And then crickets. No email. No quote. No phone call. And yes, we did check our spam. Unless he was emailing in broken English from Nigeria, nothing in the spam box was from Sorenson's. I did read another review that spoke of the same net result. I feel bad for the employees who are missing out on work because their estimator is slacking off. But I can't be bothered with making a follow-up call to light a fire under the owner's son's butt when I found some phenomenal out of state movers here locally that were johnny-on-the-spot with their estimates. If you're like us and looking to move out of this godforsaken place, you might want to check out the smaller guys who are working hard to make a name for themselves.

Terrible customer service. Inquired on move out date about any sort of refund. It was the 3rd…read more The woman at the office was rude and nasty. Saying no partial refund could be issued. Just to keep a few more of my dollars. Zero empathy. I was a model customer. Never complaining even when I has to pay a late fee. The fees here are cheap, but you get what you pay for. This type of greed is pervasive now

I have had two storage units at this place for over 8 years, as of this month. They keep raising…read morethe price of the units, all the time. I have paid in total $10,420 over this time spam. They failed to notify our offices that there was another price increase. Thus, I owe them $30.00 that is 14 days past due. I just received notice that there is a lien on my storage units. You have to kidding me!! Really!!!

Slowest movers on the planet. Took more than twice as long as they estimated because half of them…read morewere not in good enough shape to move literally anything. We chose them because the price was less in the estimate but ended up being more expensive than the all of the other guys because they took so long.

Zero Stars horrible owner place is all run on lies. Never use this company for anything it's…read moreservice contracts and outrageous fees are garbage. save your self the nightmare use another moving company.

Stop using the dreaded Post Office! Never a line. Never a headache. Usually open. Service always…read moregood.

I've been to this place a couple times for their notary services and everyone's always been…read morefriendly and expedient.

Absolutely terrific company! Right from the get-go Wade senior returned my call, set up a date, and…read moregave me the price. Even when escrow didn't close on time, and I had to change the date, he was courteous and understanding. It was a big move and took two days, (even though it was only 50 miles) but Wade and Nick made it go so smoothly. They were prompt, efficient, professional, and really nice guys. ALL of our furniture and belongings arrived in perfect condition. They were patient while I decided where furniture should be placed, and they put all the boxes in the rooms correctly according to the labels. I was concerned about the price since it was per hour, but there was no need to worry; those two men worked so hard and efficiently. The price was more than reasonable. I hope I don't have to move again, but If I do, I will definitely call Wade from We Move! Deborah G

These guys did a great job for us. They showed up on time and went right to work. They weren't…read moremessing around and moved fast. Ended up being two full truck loads and a solid 10 hours of work. They also brought packing materials and packed up anything that we missed. Overall we had a good experience.

I had a quick move come up without much warning, and needed movers fast! A friend recommended…read moreButte Moving Company, so I called and they were so helpful, and their price was great! They scheduled my move as quickly as I needed it, and were prompt, efficient and done in record time! I would highly recommend anyone who needs things moved to give them a call. Thanks guys! Bobbi McCart

They came in a uhaul they rented that was a bit small but they were nice guys and they got all but…read more1 thing to fit and because it was special to me I opted to move it myself. My table got chipped a tiny bit but for a casual move with nothing super valuable they did a stand up job.

Office returned my email and explained the process on what to expect. Appointment was set for…read moreSaturday between 1-3 pm. Ricky and Bradley were not only on time, a tad early and very professional and polite! We agreed on price and they removed multiple items from many places in our garage and backyard. Quick, clean and pleasant! Thank you- would 100% recommend!

Hire this company. They really know their stuff. They are friendly, professional, and hassle-free…read more Thank you, Junk King.