Moving from a home of 38 years is traumatic to say the least. But having a patient, professional…read morehelping us navigate was essential to our successful relocation. C.J. at Murdock's, helped us virtually count our boxes with a discerning eye and knowledgeable advice. David came to our house and his eye and experience helped us even more. We were able to pack up in a smoother way because of their help. On moving day, Murdock's strong, handsome crew got right to work wrapping items that we didn't have the ability to prepare, like a lounger or irregularly shaped item, quickly and effectively. They were kind and professional and got the job done in a safe and efficient manner, saving us money along the way. On the other end of the move, we were ready for delivery, thanks to Murdock's educational video. Furnishings were loaded into the proper rooms, and time was taken to organize boxes in the new garage in a way that we could access them easily. We could not have been more pleased... and relieved that we had all of our earthly belongings delivered right to our new location. Our lives were changing so fast, but Murdocks grounded us with the comfort of knowing our "things" were safely with us. I highly recommend Murdocks for your moving needs. C.J. in the office will lead you through every step and build your confidence and trust that you can do it! She will give you a fair, honest, and accurate estimate with no surprises. Good luck!

The crew was efficient, courteous, and careful with our furniture. Office staff was very supportive.read more

Since StoragePro has bought and taken over management of this place, it's gotten to be a lets…read more"fleece the regulars on pricing" money grab. Leah, the manager is wonderful but her hands are tied. Next door @ North Fork Storage (a new facility) they quoted me a 12x15 for $130 per month. I'll factually highlight that they're gauging. I've been a customer for 6+ years. I rented a 10 x 15 in 2021 that cost me $110 a year and if I paid The entire year at once I got one month free. This brought the price to about $100 a month. Four years later they are charging me $164 a month. That's a 64% increase in four years (an average of 16% per year!) Even Biden, and his lousy policies, didn't produce that kind of inflation, he's at 5.2%! So airport Storage, which has no real consumable material costs, is charging a good customer 300% the inflation rate during the Biden administration. This is nothing but a money grab, and especially shady as hell since when I called their service center I can rent the same 10x15 unit today for $147 per month at the same facility. So they're just sticking it to us. Stay away from this place. They're price gauging

We rented a storage unit and it was a great experience. Flew through the paperwork and the lady was…read moreextremely helpful and nice.

Steve was very helpful and respectful Also offered some treats and water i highly recommend this…read morestorage facility also affordable!

After calling many many, yes many, storage facilities in Chico and surrounding areas to no avail, I…read morewanted to say how impressed I was with Matthew's customer service at Longfellow Self Storage! I was needing a storage unit in June or July for my son, a college student, and was seriously getting worried that we would not be able to secure one. Matthew put us on their waiting list. A couple weeks later, Matthew called me (I didn't have to keep calling him and asking for updates) and said one was available beginning June 1. Needless to say, I was thrilled, and we now have a storage unit. This type of customer service is becoming very rare these days! Matthew is knowledgable, professional, helpful, and just plain courteous and respectful! Thank you Matthew! We are so grateful, and I will recommend LSS to anyone, as will my son!

The prices are great and the staff is really nice and helpful! The place is also clean and easy to…read moreget to. Have been here for a while now and am very happy with the facility. Would recommend it to anyone.

I had my LIFE there for a few years while I was overseas and they said "we know about traveling so…read moredon't worry you belongings are safe ( about 20k worth of music gear and family pictures, etc.) well. they screwed up and sent the wrong info to my bank for payment ( I have the bank documents) so exactly 90 days later they SOLD MY STORAGE!! When I called them they were VERY rude and said "well, we waited the 90 days required by law, it's not our fault you were overseas" needless to say no lawyer will take the case so I GOT SCREWED OUTTA ALOT OF GEAR AND MY WHOLE FAMILY HISTORY! and they didn't give a rats ars.....

I went to security self storage to inquire about a U-Haul rental the whole time he was doing…read moresomething else he barely acknowledge my presents.Don't waste your time with these guys there's other places with better customer service.

Terrible experience, I rented a unit on Thursday the 30th of December. When I went to put my thing…read morein the unit on Saturday I found the unit was dirty and had chemical residue all around the unit. See photos. I realized that the manager was not available on the weekend so I called Monday the 3rd to inform them of the dirty unit. I was told that they knew it was dirty, auto parts had been stored there, and would wash it out on Tuesday but I had to move my stuff out. I decided to not rent as I didn't want to have the chemicals on my things. When I move my things out on Tuesday the 4th of January, I called and let them know that I would like to cancel my rental due to the dirty unit I was told they would not refund me for the month, because they told me already no prorated rental fees. I would recommend not renting for this business. Update: Manager call and refunded all of the fees I paid.

Great, reasonable storage. Nice people…read more Locally owned. Easy location and easy to move into. Access/gate is limited, so be aware of that. Very dry storage and well kept. You can feel secure with storing your treasures. No worries!

*CAUTION* I rented a unit at Skyway Self Storage after being told the security cameras were…read morefunctional and that walkthroughs were performed daily at close of business. My unit was later broken into, property was stolen, and I eventually learned the cameras near my unit were apparently not even connected to Wi-Fi. There was no useful footage available, and the police log reflected the same. According to the police logs, another break-in had already occurred at the same facility several days earlier. So either my unit sat compromised for days with no walkthroughs actually being performed, or management already knew there had been recent break-ins and still did not have functioning cameras in place. Neither explanation inspires much confidence. Among the items stolen were irreplaceable mementos and awards accumulated over 12 years of military service and 3 activations supporting OIF/OEF. As a disabled veteran and parent of a one-year-old, those were the kinds of personal items I hoped to one day pass down to my child. Those are not things you simply replace with an insurance check. After the burglary, I repeatedly requested insurance information and preservation of any available video footage and access logs, along with basic follow-up from ownership/management. So, to recap: burglary response delayed, insurance information delayed, ownership response delayed, preservation requests ignored, rent increase right on schedule. The only meaningful communication I received throughout this entire process was an email increasing my rent.

This storage rental place has the worst customer service. Don't store your things here if you can…read moreavoid it. If I could give them negative stars I would. Hands down this place is the most expensive, unreasonable storage place I've ever seen. I moved 1800 miles away and to change my payment date a few days, they require me to physically travel back there to sign a new contract. It's 2026, and that's the only option?! Absolutely an abysmal experience doing business with Red Top Storage.

After having a reservation for a couple weeks, I went in today to fill out the paperwork for a…read morestorage unit. I was refused service because my California state ID was not a driver's license. I do not have a driver's license because I do not drive I am disabled and cannot physically drive and they refused to rent me a storage unit even though I had valid ID. This was discrimination against disabled person .