Moving from a home of 38 years is traumatic to say the least. But having a patient, professional…read morehelping us navigate was essential to our successful relocation. C.J. at Murdock's, helped us virtually count our boxes with a discerning eye and knowledgeable advice. David came to our house and his eye and experience helped us even more. We were able to pack up in a smoother way because of their help. On moving day, Murdock's strong, handsome crew got right to work wrapping items that we didn't have the ability to prepare, like a lounger or irregularly shaped item, quickly and effectively. They were kind and professional and got the job done in a safe and efficient manner, saving us money along the way. On the other end of the move, we were ready for delivery, thanks to Murdock's educational video. Furnishings were loaded into the proper rooms, and time was taken to organize boxes in the new garage in a way that we could access them easily. We could not have been more pleased... and relieved that we had all of our earthly belongings delivered right to our new location. Our lives were changing so fast, but Murdocks grounded us with the comfort of knowing our "things" were safely with us. I highly recommend Murdocks for your moving needs. C.J. in the office will lead you through every step and build your confidence and trust that you can do it! She will give you a fair, honest, and accurate estimate with no surprises. Good luck!

The guys that help me with this move were professional, friendly and hard-working especially in 95°…read moreand higher heat. The move went smoothly and they understood exactly what I wished to have for the accomplished and work very carefully to ensure that they delivered to that specification. When I was going to college I worked for a moving company during the summer so I know how grueling that is - and I appreciate it that much more when those who do this strenuous a job job and do so with a smile and a great attitude. Thanks guys! You guys rock..

No indication that this is not covered storage. Wasted trip. Why not include that information?read more

Very nice, clean and VERY secure storage yard. Would definitely use again for my storage needs.read more

Steve was very helpful and respectful Also offered some treats and water i highly recommend this…read morestorage facility also affordable!

After calling many many, yes many, storage facilities in Chico and surrounding areas to no avail, I…read morewanted to say how impressed I was with Matthew's customer service at Longfellow Self Storage! I was needing a storage unit in June or July for my son, a college student, and was seriously getting worried that we would not be able to secure one. Matthew put us on their waiting list. A couple weeks later, Matthew called me (I didn't have to keep calling him and asking for updates) and said one was available beginning June 1. Needless to say, I was thrilled, and we now have a storage unit. This type of customer service is becoming very rare these days! Matthew is knowledgable, professional, helpful, and just plain courteous and respectful! Thank you Matthew! We are so grateful, and I will recommend LSS to anyone, as will my son!

Rented from them for about 7 years now. Never had issues with the owners…read more I have had multiple units. Now down to one. I even left one in less good shape than I got it (putting it nicely) and they gave me my deposit back! Stored my boats and hotrods there, safe and secure. As for the other reviews; clearly they are resentful and not super helpful. Probably just self entitled Californian people. Doesn't matter much: they are at capacity. On the nicer side of town. Pleasantly doing good business.

Spend your money elsewhere, don't pay for RUDE treatment. A storage in Chico is a storage at the…read moreend of the day, this place is nothing special. Nice facility with decent rules. NOT nice people running it and they overly enforce those rules, for what reason, I'm not sure. We needed a storage so we could have everything in one spot a couple week before we relocated to the bay area. Everything was smooth until move out day. We had professional movers helping us, they entered the gate behind another car while I was settling paperwork in the office. The gentleman in the office made a HUGE dramatic scene about them "not using the gate card". He stated that, in the event one of our movers "opened someone elses storage or something was stolen" we would be held liable, as they were illegally on the premises because they didn't swipe a key card according to him. This sounds like something made up, but I apologized and let him know we were unaware of that rule and it wouldn't happen again. I guess my apology for our honest mistake wasn't enough because he followed us out to our unit and confronted the movers. He scalded them like young children who had knowingly broken rules. It was, in my opinion embarrassing for all involved. I felt bad for the movers because they were hired to be there to help. It wasn't their fault and he couldn't give anyone a break. I apologized over and over again once he left, it wasn't right of him. His tone was forceful and snide. Adults have zero business speaking to other adults that way. He treated them like criminals.They didn't break into the storage facility, it was the first time any of them had heard "the rule" of not entering behind another car. The gate was left open at one point during the evening and he made the humongous semi wait and drive thru the other side. Don't get me wrong, I understand the need for gate codes and key cards. Safety in this day and age are very important. With that being said, there is a fine line when enforcing rules and being on a power trip. He needs to watch the way he interacts with people, being rude is bad for business and I will never recommend this place to anyone I know because of him. Also, there is a woman who also takes an annoyed tone with people. I was trying to move out and her final words to me were "you better sweep it out and leave it the way you got it or you'll be charged 20$". Treat people the way you want to be treated. End of story.

Best place in town…read more Cheap, clean, and courteous.

From the owner: Esplanade Mini Storage offers 614 clean, convenient and completely secure ground level storage…read moreunits, consisting of either drive-up or hallway units and ranging in size from compact units for your small personal items like extra clothes, office documents, sports equipment, etc., to large ones suitable for boat or car storage. You can store your valuables with us for a short specified time, during a move, college, deployment or on a long-term basis. We think of everything so you don't have to. For a stress-free self storage, leave it to us.

The guy who is there most of the time is very friendly and helpful and accommodating. I've never…read morehad any issues and have used this storage facility for years

The older woman that works there (the one that drives around the property in the golf cart) is not…read morevery friendly. She does not have that "friendly touch" that I was looking for. I will not rent space here in the future.

The prices are great and the staff is really nice and helpful! The place is also clean and easy to…read moreget to. Have been here for a while now and am very happy with the facility. Would recommend it to anyone.

I had my LIFE there for a few years while I was overseas and they said "we know about traveling so…read moredon't worry you belongings are safe ( about 20k worth of music gear and family pictures, etc.) well. they screwed up and sent the wrong info to my bank for payment ( I have the bank documents) so exactly 90 days later they SOLD MY STORAGE!! When I called them they were VERY rude and said "well, we waited the 90 days required by law, it's not our fault you were overseas" needless to say no lawyer will take the case so I GOT SCREWED OUTTA ALOT OF GEAR AND MY WHOLE FAMILY HISTORY! and they didn't give a rats ars.....