Found Axis through Yelp and per the reviews they were spot on. The owner was extremely responsive…read moreand I never had to follow up. He showed up on time and as promised per his email. He submitted my back flow testing papers and confirmed via email. He didn't charge for travel time (which other businesses did which I thought was odd). This guy seemed honest and very fair prices. Highly recommend.

Highly recommend! Efficient, fast and reliable!! Glad we chose Axis for our backs flow testing!read more

Our technician Garrett was great. The first scheduled appointment ​was missed due to another job,…read morebut it was rescheduled for soon after, and Garrett did an excellent job. He was efficient, resourceful, inventive with solutions, and successful in his work. Couldn't be happier with the result. Big time recommend. ​​

A leaking kitchen faucet prompted my call to them. What impressed me the most was that they manned…read moretheir phones on the weekend and were able to schedule me within two days of my call. Mick came on time, was professional and efficient. A follow up was needed and scheduling, again, was easy. Crimson, the second plumber, was also prompt and efficient. They are now in my phone contacts for any future plumbing needs!

I have used A+ Backflow for probably 10 years. Very nice and dependable. Highly recommend.read more

Seattle and other cities require annual backflow tests to ensure that boilers used for radiator…read moreheat don't allow dirty water from the heater circuit to flow back into the domestic water supply. Previously we had the testing done through the company that installed our gas boiler (Northwest Mechanical) but they decided to focus on the installation business and referred me to A+ Backflow. Initially there weren't any reviews for the business so I contacted Pops Backflow, but Pops was all booked up and referred me to A+ Backflow saying "Dave is very good and always shows up for his appointments. He has all his ducks in a row in regards to insurance, licensing, bonds, etc. He is honest and does everything by the book. I got him connected with NW and they have told me their customers are very happy with his service, I'm sure you will be too." Dave Kuca at A+ Backflow responded promptly to my call and was able to fit me in with short notice so I could meet the city's deadline. He did a great job and accepts credit cards with a Square reader.

Good service, professional We have used her services for…read moreall our jobs that require backflow testing. She is always responsive and professional. Thank you

Great service and they were able to fit me in within a week. I am very pleased. I will be…read moreutilizing Batgirl each year for my required backflow device testing.

I've been a long time customer of Certified Backflow Testing. I have had nothing but great service…read morefrom them. From experience I. have no problem recommending them

I've been a customer of Certified Backflow Testing for nearly 20 years. I didn't leave over price…read moreor convenience. I left because of how they handled a mistake. After their technician serviced my backflow preventer this spring, my irrigation system stopped running. I didn't realize it right away. By the time I noticed, my lawn had already browned out and some plants were damaged. When I raised the issue, it took 2-3 weeks of back and forth to get nowhere. Certified Backflow didn't put the valve back to how they found it, which was in working condition. Their procedure states they restore valves to the position in which they are found, but they did not follow this procedure and won't take accountability for it. Management's first response was to hide behind policy rather than acknowledge what happened. They did send their GM out to look at the damage, which I appreciated. But even after seeing it firsthand, they couldn't provide any evidence that the technician left the shutoff valve in the correct position, and they offered nothing toward the damage caused. Mistakes happen. I get that. But after 20 years, I expected better. Finding a new provider.

It feels like all the Backflow companies want to just take your money and expect you to trust them…read moreto do the test for you at some point before it's due. Oh, but you have no idea whether that's this week, next month, 4 months from now - who knows! Not Backflows Northwest. I called them to make sure the rates were accurate, and to get an idea of when they would do the test. The guy was super nice, and he said he'd do the test on Wednesday, and they said they'd leave a note on the door when it was completed. They did it a day early, and left the note on the door just like they said. This was exactly the ideal experience in my opinion, so I strongly recommend them!

Their technician showed up, presented me with a piece of my equipment that was now broken (wasn't…read morebefore they arrived) & said he could NOT do the test because it was broken. The company then billed me over $75 for the test that was never performed. No matter how much I argued or what proof I provided they demanded payment. Additionally, I subsequently had to pay another company to fix what they broke and to perform the test. If I could rate them negative 10 I would!

Called the Saturday after Christmas with a toilet that we could not unclog - Paul arrived less than…read morean hour and a half later, fixed the stubborn clog in under 30 seconds, instructed me in how to do it myself, and then checked and adjusted the water line to the toilet tank to fix a leak. His visit was quick and efficient, and he refused to charge me a cent! I'm new to the Seattle area from the Midwest, and am simply blown away by the kindness this man showed me. We will definitely be keeping Empire Drain's number in our contacts. Incredible company!

Panmar with Empire Drain Co. was absolutely amazing! He was able to come out right away, quickly…read morefound the source of my leak, and had it fixed within just a couple of hours of my initial call. He even went above and beyond by bringing his partner out to assess the damage so I could get my insurance claim started before the company tried to send one of their own adjusters. Everything went so smoothly from start to finish. Panmar is the real deal--top shelf. Professional, respectful, and genuinely kind, with a warm smile that puts you at ease. The quality of his work is outstanding, and his pricing is more than fair--a true value for your money. As a single woman, I never once felt unsafe or taken advantage of. I would call Panmar again in a heartbeat for any plumbing needs. You won't regret choosing Empire Drain Co.--they're exceptional!

I called on Pete when we wanted to install a hardwired Ring floodlight camera but we were getting…read morereally high quotes from licensed electricians. We decided to go the plug-in route for the camera with Pete and couldn't be happier. He did a great job, centered the camera like we wanted, tidied up the extension cord so it wasn't hanging, and helped me set it up in the app. Highly recommend and would absolutely hire him again.

Pete did a great job replacing my range hood - punctual, professional, and efficient. Would…read moredefinitely hire him again!

Overall I think responsiveness, timeliness, and completeness there were nothing wrong at all. I…read morerarely cross over outside of reviewing restaurants but This time I had to leave a review. After the work was completed, I was told the report would be sent to the city and I would get an invoice later for the work since there was an additional device that needed to be tested. I of course said ok and thought nothing more of it. Fast forward about a month later. I had already forgotten this issue since I was expecting an email. I get a letter from the city saying my test was incomplete and that my water will be cutoff soon. I called back and was told they had forgot to submit the report and they would do it ASAP. There were no mention of the second device cost so I thought maybe they were going to throw it in for free since there was a lateness. I of course then get an email with the invoice for the additional device and finally a few days later I think I was cc'ed on the report sent to the city. Now, if I had been out or didn't check my mail for a while I really could have my water turned off and I think that even affects my credit? That's not good.

Fantastic Experience!…read more Needed a backflow test completed, as we were late by a week according to the city. Scheduled an appointment with Good Guy for Friday, and then I sent an email asking them to come earlier, if possible. They got back to me in an hour, and confirmed they could make an earlier appointment for me! Super cool service, super easy, and well worth it! I would use Mac again in a heartbeat!

I highly recommend Anthony and the team of Septic Response for their care and timeliness…read more We had the Septic alarm going off on a weekend. I found them on help and contacted them. Anthony called back shortly and gave me some recommended next steps. He kept me in the loop to assure me of what to expect. His crew came by in a couple of days to find an issue with the pump. They replaced it promptly. We also had them flush the drain field piping. Subsequently, we had a circuit breaker issue. They gave me a reference to an electrician, and we got that fixed shortly. The key thing that stood out throughout my experience is the care Anthony showed toward the problem. I valued that care the most. That was A+.

Septic Response saved the day when water was geysering in our yard this February. Our old company…read more(who we were under a maintenance contract with!) completely missed a clogged filter just a month before. Septic Response came out fast, fixed it right, and took the time to explain everything--something the other company never did. And not to mention great pricing, Super professional, honest, and helpful. We've officially switched our business to them. Highly recommend!