I recently hired Blackhawk Security Tech to install a wired camera system at my home, and I…read morecouldn't be more satisfied with the experience. Brian was the technician assigned to the job, and he was outstanding. The installation required running multiple cables through the attic in nearly 90-degree Florida weather, yet he worked efficiently and completed the entire installation flawlessly in just a few hours. Brian was professional, knowledgeable, and took the time to ensure everything was installed properly and functioning as expected. The quality of his work was excellent, and the finished product looks great. I highly recommend Brian and Blackhawk Security Tech to anyone looking for a reliable and professional security camera installation company.

wi repair on google/nest camera,not working on apple phone. 30 day guar. would not come back after…read morephone conversation to do repair at my home Camera was working fine ,less than 1 year old, ust needed reset of wifi, because i got new apple phone

I hired this company to mount my TV and hide all cables. They did a wonderful job, brought the wall…read moremount, and created the power outlet up top behind the TV. Elliott was very easy to communicate with and professional. I contacted him Saturday and scheduled the appointment for Monday. I highly recommend them and will call them again when I mount my next TV. The employee who came to my home was very professional, timely, and polite.

Olavo was excellent. Provided tons of valuable information that led me to the best system for my…read morehome. Installation was quick and seamless. Cant recommend them enough

I have been using Planet Security USA for more than a years now, for all my Surveillance and…read moreSecurity needs with the great assist of Chris T. Great Service, Good Inventory and a Friendly and Acknowledge Team, Highly Recommend.

I realize that this is not a typical business that most people in Miami would ever deal with on a…read moreregular basis but I have had such good experiences with them that I figured they deserved the kudos! Basically, these guys sell and install video security systems for your business, but I guess you could outfit your house as well. Our business bought 1 system and Dante, Roger and the whole crew were great from the beginning and even when we needed help they were patient and took the time to make sure all was ok. We just returned to them to buy 4 more systems for our other stores and they worked with us to make sure we got what we needed for each store. We were never pressured (Maybe we pressured them too much for lower prices - lol) and felt taken advantage of at any time. If you or your business ever needs such a system, I highly recommend these guys!

Jose was incredible. He set up our Ring doorbell and alarm system with ease, walked me through…read moreeverything, and was extremely flexible when scheduling. Definitely recommend working with Jose on any alarm installations.

Jose was excellent. I didn't have a particularly complicated set-up but his communication in…read moresetting up the appoint was excellent, he showed up on time, and he gave me specific advice regarding new hardware that would greatly increase my network and wifi speed in my two story 4,000 sq. ft home. He then came back a couple of days later and installed everything and made sure that my server was connected and everything ran properly. For apple devices only capable of 5 ghz wifi band, I got an increase from about 120mb to about 250 mb. On Devices capable of using the 6 ghz band, I went from 120mb to about 700mb. Then he helped set up my work server so that other employees could access my billing database so that I did not need to have a complicated and manpower intensive way of getting everyone's data into the master file. He went above and beyond the call of duty, was knowledgeable and professional. Highly recommended.

Our alarm system at home was not update . When I called Alarms Brokers. net , I spoke with Steve…read morewho was so wonderful. Loved that he showed up in a mask , as safety is number one right one. He was very professional,knowledgeable and polite when updating our security system. He make recommendations to meet our specific needs. He walked me though the features of the system to make sure I understand it. He was happy to assist with any follow up questions I may have later. I am very impressed by how quick and efficient . He had a positive attitude and genuinely care about any concerns we had. He is the reason we have being using Alarm Brokers.net for many years. Thank you Alarm Brokers.net ! Made my family feel much safer.

So, thought it was time to update this review…read more It's been a few months and the system is working perfect. I love the continence of doing it from my phone and when I drive away without activating the alarm, it sends me a push notification, asking if I want to arm it. Awesome! More so, I want to mention the professionalism and quickness of Steve and his team. I've had them come back TWICE now, and both times they've been here the next day after my call and hooked me back up in a super timely manner. First I got new windows, so all the sensors had to be redone. Second time I got new baseboards, so I had to have the main unit rewired and I accidentally took off one of the sensors. No problem. They were here to take care of my issues super quickly. Just wanted to say thank you again to the team at ABF and Steve in particular - you the man!

This is the WORST customer service I have ever dealt with. The operator on the other line was so…read morerude. I told her I couldn't hear her and to please speak up and she had a smart mouth after that. I hung up on her and called back to find another customer service rep. I called to have someone come out to service my system that THEY monitor. My appoinment was between 8AM-12PM today. I had to call 3 times to see if I could get an ETA and each time they said he was on his way after he's done with his FIRST job of the day. By 1:00, I had to call again only to say he was running late and will be here "soon" I asked what did "soon" mean and he couldn't say. THIS IS THE SECOND TIME I WAITED ALL DAY AND NO ONE SHOWED UP. Last month, I called to cancel my service and was told they would lower my price to $34 (previously $56 per month). I agreed. After today, I called to cancel them all together AGAIN and was told that, I, apparently, agreed to a 2 year contract when they lowered my bill. I WAS NEVER TOLD THIS. To cancel, I have to pay the full 2 years to get them out of my life. PLUS, they kept calling me to say I wasn't paying my bill each month when I clearly proved I paid by auto-debit from my checking account each month. They were crediting someone else's account. When I finally proved it to them, I still had to pay them $200 in LATE FEES! This company can't possibly be #1 in customer service with JD Power. They are rude, inconsiderate and unprofessional. I cannot say this enough CONSUMER BEWARE!!!!

This is a nightmare!! I have called 5 to cancel my service and every time it was an hour wait so…read moreI just hung up. A week later I finally got someone to help me cancel my service. She took all my info and then said she had to transfer me. The office she transfer me to was closed. If you don't want a lot of stress in dealing with a company I strongly suggest you do not choose Brinks.