WARNING: Neville Roman is the business owner of Tecnonet. He has some serious passive aggressive issues and is a cheat and a liar. I'm not the person to leave negative reviews. But I felt completely disrespected and cheated -- I had to.
We hired Tecnonet for a rather large job, (exterior camera installation and exterior outside lighting installation, and other smaller tasks) over $3,500+ of work: Let's just say *Mistakes-after-mistakes*. If I could leave zero stars, I would.
1. First Neville Roman lied about his employees being LICENSED ELECTRICIANS -- They are NOT. We were told by another Electrician onsite, the job Tecnonet did was completely wrong and illegal... When they installed our commercial exterior lights, they used the wrong housing on the wires for our exterior lights (he used interior housing, designed for inside, NOT outside). I had to call Neville Roman and ask him to completely replace the wires and do it correctly, which added more time and expenses on our end. If he hadn't been caught for this mistake, Neville Roman would've gotten away with this. He wasn't even apologetic or humble over the matter. He angrily told me to call HIS employee directly and ask him to replace it, (how professional). His employee did take care of this specific issue, however, this was completely separate from Tecnonet and I had to pay HIS employee a little something extra directly because I actually felt bad for him. The employee was a super nice guy. I truly hope his employee finds a better employer. Neville Roman is horrible.
2. We also had Tecnonet install about 6 exterior cameras throughout our warehouse. Prior to installation I informed Neville Roman a new tenant was moving in. He was well aware the property was just leased and the new Tenant will be changing Internet Service Providers (ISP) very soon... We asked him to please setup the new camera system again when the tenant changes (ISP), he said no problem and agreed. When the tenant moved in, Neville didn't honor his word: It's set-up completely wrong. Now I have a camera system that isn't setup correctly and practically useless. I'll have to pay another $1,000+ to have someone else fix his mess. Neville kept the login information all to himself and expects his customers to solve his issues. We're not in the business of setting up camera systems, that's why we paid YOU. We have no idea how to set this thing up.
3. We had him install a couple Emergency EXIT signs for our tenant... They're BOTH installed incorrectly! Our Tenant failed their Fire Inspections due to Neville's negligence. Neville Roman couldn't simply test the EXIT signs and ensure they were fully functional...? Truly pathetic and unacceptable. A typical crook.
To make things even more absurd, he had the audacity to call me and YELL when I kindly texted him to please fix these issues. His only responses were: "Not my problem, find someone else" -- Oh, best part, he blocked my number... a complete lunatic and passive aggressive. Very mature.
Now I'm left with a disaster of a mess and I'm going to spend more money fixing the issues he created.
How many mistakes can a business make from day 1? Tecnonet is 3 for 3... He simply loves to take the money and RUN. Too many mistakes for a new customer.
Is this the type of man you want to trust and do business with? This industry is a long-term relationship. Trust me -- RUN. You do not want to deal with a company or a man like this on a long-term basis.
So do yourself a favor and RUN far far away from this business. Neville Roman is a cheat, rude, and definitely not reliable.
Congratulations, Neville Roman, you got my money!
Yet, my only wish is to save someone else's hard-earned money from your scandalous and unreliable ways.
Take care. read more