This company/owner is unprofessional. I scheduled a date and time to meet on our property and they…read morenever showed and never called to advise they weren't coming. Then rescheduled with them for the following business day for them not to show up again. Ridiculous.

i hired Neville to replace a camera power supply for one of my clients who is located in downtown…read moreMiami. He "no showed" on our Wednesday morning appoint and did answer his phone or return my calls. I tried him again on Thursday and he finally answered and apologized and said he was working on a big job and that he completely forgot. He told me he would be out on Friday morning and again, he "no showed" and he isn't answering his phone again. Bad business practices gong on here! Never again!!!

From the time we entered this store, until the installers left our home, it was sheer pleasure…read moredoing business with everyone. They installed a new intercom system in our home which included moving one of the a/c thermostats and grinding down the edges of the old boxes. The installers were a husband and wife team who were pleasant, personable, efficient and cleaned up after themselves. They showed me how to use the sytem and answered all my questions. Other businesses could definitely take some lessons from this small company. I would give it six stars if I could.

Our company has been using Dolphins Lock and Security for years and they always had great things to…read moresay about them. When I needed help with my home, I of course went right to them since our company had such a good experience with them. Within 2 minutes of reaching out to them, I already had an appointment for less than 24 hours the next day for something that is not an emergency. I am sure that if it was an emergency, they would have been right there. They are a great company with excellent service!

Superb work....awesome dedication...great staff...someone who cares to the utmost of my satisfactionread more

The Customer Service is great and there prices are very fair. The staff was very knowledgeable,…read morefriendly and attentive to my needs.

My previous alarm monitoring company Delta merged with Arco and it's been a headache since Arco…read moretook over. My system was flawless and I would receive excellent customer service with Delta. Delta was a small local company with Mr. Quintero at the helm ensuring the customers were taken care of. Since their merge, Arco has hung up on us when we ask who we are speaking with, central station takes over 5 mins to contact if alarm goes off - if they even call, and when you call with concerns they place you on hold for long periods. I do not recommend Arco.

Technician came to my house was very professional and knew what he was doing…read more Great Service got my PC working again and didn't lose any data :)

From the owner: We service all of Florida…read more Computer Services & IT Support (Repairs, Upgrades, Configs, Installs) Surveillance Audio & Video (Repairs, Upgrades, Configs, Installs) Cabling Services (Repairs, Upgrades, Configs, Installs) Audio & Video Services (Repairs, Upgrades, Configs, Installs) Give us a call! Free Estimates! 305-907-0640

This place sold me a full surveillance camera system for my home. Paid a ton of money for HD top…read morequality cameras come to find out they installed Chinese no name outdated cameras. They were even analog which was a completely outdated and cheap. Then after inspecting the wiring they also used cheap wiring and left cables exposed and hanging all over the attic to the point you can't walk without tripping over any of them. They crushed AC vent tubes in the attic and didn't insulate any cables leaving them exposed to get damaged. Owner is a crook! I had to end up paying again for someone else to do what I had already paid for. Cost me thousands!

I had to come into the store because I did an online order which they got incorrect so I had to go…read moreswap out my box. As I walked in, someone greeted me to put me on a list told me it would take about 45 minutes. The location is newly remodeled and has a lot of different seating areas. The issues that I had was that it took way longer than 45 minutes. As I would look around consistently, there would be two workers together chatting, or both having to help assist a single customer. It didn't look like the staff had a lot of sense of urgency. After finally being attended after an hour, then they want to sales pitch me on changing my plan. All I wanted to do was swap my box and get out I had things to do. I think they should not only take someone's name but find a better way to segment a type of work if someone is just switching out a box that should be a quick transaction.

Walked in to the store to exchange a modem. Everything in the store was in Spanish. Every ad poster…read moreand all information. I don't care how many people from the Latino community we have in south Florida...this is America. We speak English in America. Imagine me going to Cuba or South America somewhere and expecting everyone to speak English. Horrible!!

Great Costumer Service handeled by a super professional young lady . Great service payments…read moreflexible . I really recommend . Especially SW area . SAFETY before anything .

From the owner: We specialize in Alarm service monitoring and repairs, surveillance cameras and access control…read moresystems. We guarantee service within the same day. Professional service, honest and secured.