Amazing service! They were very prompt at responding and answering any questions. They arrived…read moretimely and cleaned the apartment I'm moving out of so quickly and left everything spotless!! Definitely would recommend 10/10

100% recommended, professionals in what they do, they follow all my requests in addition to how…read morethey always leave my properties.

We unfortunately did not have a good experience with this company. They sent two people over to do…read morea deep clean, and I was hopeful for good results after they arrived on time and got started right away. Everything after that was just terrible. One of the women got sick and had to leave, which I told her was fine, please go take care of yourself - however, (I learned later) that she never told her bosses, so a replacement was not sent and she left the other girl (who appeared to be brand new on the job) to finish the remaining 75% of the house on her own. She did a shockingly terrible job. She said she was finished with the cleaning after about another hour. I started checking everything and immediately noticed they hadn't even touched the second bathroom upstairs, or the downstairs bathroom. The kitchen and appliances were still really dirty. The baseboards - which were advertised as specifically a part of a deep clean - had not been touched, and a whole host of other things were dirty. To their credit, when I sent pictures over, the manager agreed that the cleaning job was not good, especially for a deep clean, and offered to send someone else out the next day. I ended up declining the offer, because I didn't trust that they would do a quality job, and it was not cheap. The kicker at this point though, is that the cleaner left a trail of some substance throughout my front foyer. It's clear that she was carrying something out and it dripped all the way from the kitchen, out of the front door. There is now some substance - maybe wax - that has left shiny marks all over my floors, which were just installed last year. After trying to remove the substance and clean it several ways, we finally figured out that it could be scraped off. It is going to take hours to do, as it is EVERYWHERE. They literally left my house dirtier than it was when they arrived. I would not recommend this company to anyone.

**This is NOT a Vacation Rental Home cleaning service**…read more We were promised detailed service at our vacation rental upon interviewing this company's owner and according to what is promoted on the company website. By our third cleaning (the first two cleanings were a man-woman couple who did awesome) we were told that due to this company sending 3 different people to "get it right" and it still wasn't, even over the course of and after 13-man hours spent -- despite the detailed written instructions, staging photos and pictures and questions texted -- that this company did not have the ability to sustain the attention and service required for a vacation rental. We were blamed that we our expectations for this third cleaning -- which was actually not nearly as demanding as the second where the cleaning couple nailed it -- were too high and beyond the scope and skills of this "professional cleaning" company's cleaner that was assigned to our property on this third occasion (and took 7 hours, without success). A second cleaner was sent the next day to correct/finish what the previous day's cleaner left undone/done sloppily and it still was not corrected. The company owner arrived later in the evening and spent 3 more hours -- even agreed that the other two did not do a satisfactory and even sloppy and illogical job, expressed that the first cleaner would not get paid (isn't that illegal?) and it still was not done logically or well according to well-labeled linens, storage bags, and detailed photos of all linen counts in each room. There is not an excess of linens in this rental: two sets per bed - one on bed, one in bag except where there is a pull-out couch where there are 2 identical sets of linens for each room, 4 sets of bath linens in 2 separate bathrooms, 4 bed pillows per room, and only 2 sizes of "beds" -- not terribly difficult. All of that and there was still quilts put on the wrong bed and the wrong direction, sheets not tucked in anywhere, extra bed linens literally stuffed into the change-over storage bag, a table runner placed on the floor for a rug, less than 4 full sets of bath linens in each bathroom (there are only 2), and several other items out of place or even taken out of our storage locker when it was completely unnecessary. We had to hire another person who spent 4 hours above and beyond the 13-man hours to finish cleaning areas that were still left undone: oven debris, marks on top of the stove and countertop, dirty silverware and cutlery, putting matching shams with the correct quilt set that were left in the laundry room, straightening the patio furniture which was never touched by 3 other people, and rearranging the storage lockers that were left in disarray from 2 employees and the owner just to name a short list. In total we lost out on 3 days of potential bookings because the home was just not reset properly in a timely manner by the first cleaner that took 7 hours. We knew there was laundry to do and were perfectly willing to pay for the extra time to get it done. However, the first cleaner showed up late, then left before it was done to tend to personal affairs, came back and still left things sloppily "done." It would be much better and easier if the vacation rental property owner had direct access to talking to -- either verbally or by video call, rather than all photos and questions going through the company owner as the middle-man and relaying *everything*. When we asked for access to talk to the cleaner, whom we were told spoke English, we were told not to worry as she "knew what she was doing." Clearly that was not correct. I am not sure if she did not understand the clearly written instructions or if she just did not try. The second person sent, we were given access to briefly until the owner called and said the cleaner could not video call to ask questions because she didn't have an iPhone. There are other ways to video call. In the end the company owner said she would video call when on site but then resorted to mostly texting pictures and asking questions and getting impatient when we did not respond immediately by asking: "are you there??" Later she video called and things got done a bit more quickly even though still not completely...which led to us hiring someone else the following day to go through all aspects of the home to verify it was done or to correct.

I contacted this company yesterday afternoon. The owner set up an appt at 10 AM today! Jessica was…read moreexceptional: focused, fast, personable. I highly recommend both.

This cleaning business has been so supportive of our needs. We have used this team for over 6 years…read morenow. They have customized all our cleaning needs like no other team. They are so great with our pets and have always gone above and beyond. Especially when we had surgeries and couldn't get to the bigger tougher jobs. Sparkling clean have always been compassionate and worked with us. I can't recommend Sol and her team enough. Highly recommend. You will not be disappointed!!!! Their prices are great and meticulous service.

Good communications, they did a good job and listened to our special requests. We would use this…read moreservice again!

Unprofessional. I used this company a few times and the earliest someone ever showed up was 15…read moreminutes LATE. Mediocre cleaning services. On this last occasion no one EVER showed up to do the cleaning. Tried calling them with any number I could find and NO calls go through. But of course, they CHARGED my card on file for a cleaning that never happened.

I had been inspired to stop doing it myself lately, and decided to find a home cleaning service to…read moreclean my apartment. I have a 1 bedroom that's about 800ish square feet and do what I thought was a pretty good job of keeping it clean and tidy. I used the request a quote feature to reach out to multiple cleaning services in my area at once, what a hack! I thought Alejandra, the owner of Alicia's bright clean was very friendly and gave a good price for a deep clean - $250. I've never spent money on a professional cleaning service at my apartment so I figured that was worth it. I was right. On the day of my cleaning two ladies, Alicia and Fatima arrived at my home with all the supplies needed to clean my home. The deep clean was VERY thorough. Fatima spent an entire hour in my bathroom - it has never been cleaner. Included with the deep clean was a cleaning of my oven and fridge. This was no regular cleaning, they took everything out of my fridge, washed every shelf and drawer, cleaned all the products and even threw some things away that I hadn't gotten to yet and cleaned all my tupperware that had once been filled with things! For my bedroom, I had just cleaned my sheets so they didn't need to remake the bed but Fatima redid it all hotel style and it was great. My room - dresser specifically - which is always hard to tidy because it has all my jewelry looks incredible. Onto my living room - they completely cleared my dining room table / bar to move it and clean not only under but around it. They also had my least favorite spot to clean - the closet where my AC unit is - spotless. The ladies arrived at 1 and left at 5 pm. Meaning they cleaned literally every surface of my apartment for four straight hours. They were both super friendly and focused while working.I am so happy I found Alicia's Bright clean. If you're reading this - take it as a sign to stop doing it yourself and let the professionals take over!

Very friendly, flexible and professional. The house was a…read moremess and already looked cleaned with the first half of the day. The service is professional yet affordable. Cost me USD 300 and I think there are many services which were going to charge a lot higher price for the same service. Excellent Bersy and Kimberly