Our bathroom was in dire need of service and Sir Grout came highly recommended by our community…read more This was my first time dealing with this but John was very patient when explaining everything that had to be done. I was nervous what the quote would be but it was actually pretty reasonable compared to another quote I received. There is even a 1 year guarantee so I was very glad to hear that. Clebert did a wonderful job and our shower floor now looks brand new again!

Hard working, reliable and excellent results. We highly recommend Sir Grout. Our Guest bathroom…read morewas done in aprox 4hrs. Appointment was at 9:30Am and he arrived at 9:25Am. There was no mess and the noise was not bad either. We are loving the results! Please see the before and after pics.

Extremely overpriced. Not thorough... certainly not good as new", as promised…read more Was honestly uncomfortable with these people in my home. Would not recommend.

Excellent work at a fair price. Amir and his team did a really nice job repairing and cleaning the…read moregrout in two of our bathrooms. Communications and follow up were of the highest level of service. Would recommend this company without reservation! Tim K. Merrick, NY

If you are lucky enough to have landed on Grout Pros' NYC Google listing, please do yourself an…read moreimmediate favor: stop stressing, end the analysis paralysis, step out of the panic loop and contact Elizabeth and Daniel ASAP. The universe is positively intervening in a way you cannot even fathom right now. I say this because I was YOU less than 48 hours ago. My nightmare started when I hired a "contractor" through TaskRabbit with 600+ five-star reviews to fix and paint a peeling bathroom window along with some regrout touch-ups. Straightforward, right? Well, on Day 2 at 6pm on a Thursday, less than 72 hours before my guest's early Sunday arrival, he scurried away mid-job and left the window's wood and metal frame in worse condition than when he started. He used a chemical paint remover that compromised the surface, then left when things got complicated. No referral. Just a "sorry" and out the door. Now I had less time, a worse problem, and no clear path forward. Enter NYC Grout Pros. Elizabeth initially told me they were booked until Monday, which I understood, but once she heard my timeline, she led with empathy and assured me she and Daniel would make Friday work. It felt like a miracle! I went to sleep knowing I wasn't alone. Friday, Daniel arrives around 2:30pm, and what struck me immediately was how supported he was by his team. One of his colleagues--on THEIR day off--came by just to deliver tools and materials he'd need. That level of coordination and sacrifice, especially under pressure, is rare. What Daniel walked into was no longer simple. The wood had been compromised, sanding was difficult, and the timeline ruled out conventional approaches. He assessed everything calmly and made a critical call--the current path wouldn't get this done in time. At 5pm on a Friday, without hesitation, he drove nearly two hours through West Village traffic to his shop in Westchester to custom cut wood for my window and source the right materials to actually solve the problem--not just patch it. He then drove back into Manhattan, arriving around 8:30pm, and worked until 11:30pm. And, true to his word--came back by 10am the next morning, on a Saturday--HIS day off--and a day where he had meaningful personal commitments, and still worked until everything was completed to the highest standard. The Result: the window was fully repaired, the grout issues were smoothed out, and the bathroom was spotless/usable. I was able to keep my promises to my guest because of Daniel. But what impressed me most is who Daniel is as a person. He is not only exceptional in his craft--he is an even more exceptional human being. I was under pressure. I had already lost time and money. I was dealing with someone else's poor judgment. And Daniel kept reassuring me: he was on my side, he wouldn't abandon the project, and he would get it done. Although I was a complete stranger--one of millions of people in NYC--he treated me like a longtime friend he was willing to move mountains for. And boy did he. He never made me feel like a burden or like he'd been stuck with a bad job. There was also a generosity of spirit that permeated his work. My partner had ?'s about installing new flushmounts, and Daniel took the time to coach him through an example so we'd feel confident doing it ourselves. One micro-moment spoke volumes. After hours of driving and working late, he still cleaned thoroughly--bathroom spotless, tools neatly placed. As we walked out, he noticed dust from his boots in the hallway and instinctively dropped down to clean it, saying he didn't want to leave the building that way. That level of care--at the very end of a long day--is not something you can fake. I also appreciated how highly he spoke of his team, especially Elizabeth. It's clear they are a close, experienced group that genuinely support one another--and it shows. What they did for me went far beyond fixing a window. Hearing "I got you" felt like 1000 pounds lifted off my shoulders--I've found my dream creative partners and I know I can trust them with any project moving forward! And so should you!

Worked with them for the 3rd or 4th time and they did not disappoint. Gio arrived on time, did a…read moregreat job and didn't even stop for lunch. We had a minor miscommunication on color and they fixed it without issue. I learned they have long-standing, high-quality employees and were actually able to have the guy who worked on our bathrooms a couple years ago chime in on what he did when we had questions. Grout Pros are terrific.

I am a super fussy homeowner and Greg exceeded my expectations! He straightened my old walls and…read moreceiling instead of just tiling over them. I chose a white subway tile with black grout and all the grout lines are straight and even. He made sure the floor tiles were centered perfectly! I highly recommend YOUR TILE GUY for your home.

A general contractor who has been responsible for the renovation of my apartment had done a…read moreslip-shod job. The newly installed shower, with newly installed tile and tub, leaked. Greg was incredibly responsive, fixed the leak, regrouted the tile, and caulked the tub. He took great care in his work and, for the first time in months, water's not pouring out of the grout after every shower. Highly recommended, and good value!

This week was the second time we used The Grout Savior for tile work in our bathroom. This time the…read moretile ceiling in our shower needed a total re-do. It came out beautifully! Good work at a reasonable price!!!

We were very happy with Jay and the work he did. He truly cares about his work and is very…read moredetailed. Plus he is reasonable. He redid both our bathrooms, showers, tubs,floors counters and our kitchen around the counter tops which I hadn't even noticed needed re-grouting. He even came back a third time to make sure he completed every spot. The bathrooms and kitchen counter top area all look new! We will use him again and highly recommend Grout Savior.

Grateful to have found Bo! He's responsive and thorough. He fixed the water leakage from our…read moreshowers and redid our whole shower tile and it looks amazing. He was very communicative throughout the process.

If caulking were an Olympic sport, Bo at Precision Caulking would be bringing home the gold! He…read moretransformed my drafty windows into Fort Knox and gave my tub a facelift that could rival a celebrity's. Bo's the kind of pro you can trust to get the job done right, even when you're out running errands. I'll definitely be calling him back for an encore performance. Highly recommend--he's the best caulking champ in town!

Thank you so much for making our long neglected floors look gorgeous! You and your team were…read morefriendly and informative every step of the way and I will definitely book you in the future!

From the owner: Red Crown Construction is a NYC metro remodeling and construction company specializing in kitchen…read moreand bathroom remodels, flooring and tile work, and small design-build projects. We focus on clean workmanship, clear communication, and finishing on schedule. Whether it’s updating an apartment, renovating a house, or handling punch-list repairs, we provide licensed, professional service with detailed estimates. Serving homeowners and small commercial spaces in the New York area.

We contracted Grout Guru to re-grout our bathroom floor and caulk the shower area. We were very…read morepleased with their work and professionalism. The job was completed timely, as stated, and left a cleaned job with dry time instructions. I highly recommend using their services.

My wife booked grout guru because our beautiful shower that we had done 4 years ago was…read moredeteritrated which caused a leak from simple water being dripped where the grout meets our quartz stone in certain areas . The gentleman that came went right to work made sure everything was protected to keep everything clean the job came out great even did extra areas that could be a potential problem so we don't have to go through a leak again. They were well priced professional and the work looks great I wouldn't Hesitate to call them again for anything related to tile and grout if Murphys law comes to play again

Friendly staff who did a really wonderful job and exactly what I asked for. Equipment was very…read moreeffective. Thanks

Jake is a polite and hardworking guy who cleaned my living room carpet. He kept asking me to check…read morethe status of his work and make sure I'm satisfied with the result. Since my carpet had stains in several areas, I eventually upgraded the service to be deep steam shampooing one. Thanks, Jake!