Extremely overpriced. Not thorough... certainly not good as new", as promised…read more Was honestly uncomfortable with these people in my home. Would not recommend.

Excellent work at a fair price. Amir and his team did a really nice job repairing and cleaning the…read moregrout in two of our bathrooms. Communications and follow up were of the highest level of service. Would recommend this company without reservation! Tim K. Merrick, NY

Our bathroom was in dire need of service and Sir Grout came highly recommended by our community…read more This was my first time dealing with this but John was very patient when explaining everything that had to be done. I was nervous what the quote would be but it was actually pretty reasonable compared to another quote I received. There is even a 1 year guarantee so I was very glad to hear that. Clebert did a wonderful job and our shower floor now looks brand new again!

Hard working, reliable and excellent results. We highly recommend Sir Grout. Our Guest bathroom…read morewas done in aprox 4hrs. Appointment was at 9:30Am and he arrived at 9:25Am. There was no mess and the noise was not bad either. We are loving the results! Please see the before and after pics.

If you are lucky enough to have landed on Grout Pros' NYC Google listing, please do yourself an…read moreimmediate favor: stop stressing, end the analysis paralysis, step out of the panic loop and contact Elizabeth and Daniel ASAP. The universe is positively intervening in a way you cannot even fathom right now. I say this because I was YOU less than 48 hours ago. My nightmare started when I hired a "contractor" through TaskRabbit with 600+ five-star reviews to fix and paint a peeling bathroom window along with some regrout touch-ups. Straightforward, right? Well, on Day 2 at 6pm on a Thursday, less than 72 hours before my guest's early Sunday arrival, he scurried away mid-job and left the window's wood and metal frame in worse condition than when he started. He used a chemical paint remover that compromised the surface, then left when things got complicated. No referral. Just a "sorry" and out the door. Now I had less time, a worse problem, and no clear path forward. Enter NYC Grout Pros. Elizabeth initially told me they were booked until Monday, which I understood, but once she heard my timeline, she led with empathy and assured me she and Daniel would make Friday work. It felt like a miracle! I went to sleep knowing I wasn't alone. Friday, Daniel arrives around 2:30pm, and what struck me immediately was how supported he was by his team. One of his colleagues--on THEIR day off--came by just to deliver tools and materials he'd need. That level of coordination and sacrifice, especially under pressure, is rare. What Daniel walked into was no longer simple. The wood had been compromised, sanding was difficult, and the timeline ruled out conventional approaches. He assessed everything calmly and made a critical call--the current path wouldn't get this done in time. At 5pm on a Friday, without hesitation, he drove nearly two hours through West Village traffic to his shop in Westchester to custom cut wood for my window and source the right materials to actually solve the problem--not just patch it. He then drove back into Manhattan, arriving around 8:30pm, and worked until 11:30pm. And, true to his word--came back by 10am the next morning, on a Saturday--HIS day off--and a day where he had meaningful personal commitments, and still worked until everything was completed to the highest standard. The Result: the window was fully repaired, the grout issues were smoothed out, and the bathroom was spotless/usable. I was able to keep my promises to my guest because of Daniel. But what impressed me most is who Daniel is as a person. He is not only exceptional in his craft--he is an even more exceptional human being. I was under pressure. I had already lost time and money. I was dealing with someone else's poor judgment. And Daniel kept reassuring me: he was on my side, he wouldn't abandon the project, and he would get it done. Although I was a complete stranger--one of millions of people in NYC--he treated me like a longtime friend he was willing to move mountains for. And boy did he. He never made me feel like a burden or like he'd been stuck with a bad job. There was also a generosity of spirit that permeated his work. My partner had ?'s about installing new flushmounts, and Daniel took the time to coach him through an example so we'd feel confident doing it ourselves. One micro-moment spoke volumes. After hours of driving and working late, he still cleaned thoroughly--bathroom spotless, tools neatly placed. As we walked out, he noticed dust from his boots in the hallway and instinctively dropped down to clean it, saying he didn't want to leave the building that way. That level of care--at the very end of a long day--is not something you can fake. I also appreciated how highly he spoke of his team, especially Elizabeth. It's clear they are a close, experienced group that genuinely support one another--and it shows. What they did for me went far beyond fixing a window. Hearing "I got you" felt like 1000 pounds lifted off my shoulders--I've found my dream creative partners and I know I can trust them with any project moving forward! And so should you!

Worked with them for the 3rd or 4th time and they did not disappoint. Gio arrived on time, did a…read moregreat job and didn't even stop for lunch. We had a minor miscommunication on color and they fixed it without issue. I learned they have long-standing, high-quality employees and were actually able to have the guy who worked on our bathrooms a couple years ago chime in on what he did when we had questions. Grout Pros are terrific.

Called Andrei after damaging a cabinet door with company. He responded quickly, after showing…read morepictures of the damage, came back with a reasonable price and a quick turnaround around time. Efficient, timely and professional. Highly recommended.

I am getting the house ready for my daughter visiting and Easter ... room by room for future sale…read moreso needed to quickly spruce up the breakfast nook with a new table and shelf. Andrei responded quickly was well priced ... he had his dewalt tool kit on wheels, and immediately upon entering put shoe covers on. he got right to work finished quickly and I hope to have him come back for bigger projects in future ... you will not be disappointed

we would def hire Supreme Bath again. John did an amazing…read morejob on tile, tub. and sink and was done in a day.

Supreme bath Refinising did a great reglazing my tub. The worker was on time and finished the job…read morein the time promised. I am very happy with my tub and it looks brand new!!

This week was the second time we used The Grout Savior for tile work in our bathroom. This time the…read moretile ceiling in our shower needed a total re-do. It came out beautifully! Good work at a reasonable price!!!

We were very happy with Jay and the work he did. He truly cares about his work and is very…read moredetailed. Plus he is reasonable. He redid both our bathrooms, showers, tubs,floors counters and our kitchen around the counter tops which I hadn't even noticed needed re-grouting. He even came back a third time to make sure he completed every spot. The bathrooms and kitchen counter top area all look new! We will use him again and highly recommend Grout Savior.

Wonderful job, done about six months ago and it's held up. There was an issue with the equipment…read moreand it had to be finished on a second day but they were all very apologetic and professional. There was one small spot of over spray, but overall it looks great. The project was a wonderful value and there was no funny business with upsells or "problems" that made the price go up. They did suggest we add grit to the shower floor, but after feeling how slippery it was without I'm glad we added it on. 10/10 would recommend

Very friendly and took the time over the phone to explain all facets of work and pricing. Based on…read morethat and previous reviews we hired Diamond Reglazing. Andreas arrived on time. Did a lot of preparation to keep area neat. Set up exhaust fan to the outside. End result was a very good job of reglazing the tub, tile surround and the sink. We are very happy with the work. So much so as we are in talks to have our kitchen cabinets redone.

Wow! Beautiful results that I had not expected. Clean and bright and polished. The floor has been…read morebrought back to life. Evgeniy arrived right on time and worked a long day. He took great care preparing the space and cleaned up perfectly. I am totally happy and can highly recommend ABC Stone Inc. Wish I could add pictures here!

My bathroom and shower was renovated in 2009. The tiles are porcelain/ceramic, white,8x10-not the…read morenormal off the shelf size. The group and tub caulking is also white. The renovation and tiling done at that time was excellent. Here I am 16 years later with the shower wall's grout, tub caulking and window sill sealant in such bad shape I never wanted guests! My friend recommended Eugene, a master of this sought after skill. The work he did was precise and the results are excellent. He did more sealant near my kitchen faucet as well. Making the appointment was very easy and Eugene arrived right on time. He works alone and is so concentrated on the task. A few days later, the grout behind kitchen faucet cracked and he was back in a flash. He also took the time to check on the whole project. Also suggested a simple squeegee to use after showering to prevent soap build up. I have showed my neighbors his work and sent his credentials to our building management team and co-op board. As the other reviewers state, he really is a tile savant. The work effort and knowledge can't be beat. My cost was $1480, totally on point with other providers in our building who did poor work. Every single penny was worth it! His work is a game changer!

Incredibly informative and helpful and I wasn't even buying anything from them. I'd certainly give…read morethem my business

Deciding to build our house from scratch was a very daunting prospect. Thank Heavens for Francesca…read moreFicalora at Tiles Unlimited! She patiently brought us through the process for our bathrooms and helped us see the possibilities available to us. We relied on her guidance and leadership and we couldn't be happier with the finished product. She even helped steer our builder the right way from time to time! We couldn't have done this without Francesca and the crew at Tiles Unlimited!