Great service from beginning to completion. They assisted me with my ceiling repair,and I was able…read moreto receive an estimate and schedule an appointment the same day. They were able to arrive earlier than expected,did an amazing job,and I would definitely hire them again.

This is not a review on this firm's work. I have worked with them before as you can see by my…read moreprevious reviews and they do good work. And generally any issues they address. This relates to what comes across as current communication issues. And if I come to Yelp and highlight the good, it is only fair to also highlight when an experience with a company... is not good. I do not have a problem with a business being busy. That is a good problem for a business to have. My issue comes, when instead of saying you are busy, the business continually makes appts or followups they do not keep. At that point you do something I have a problem with, you waste the one thing none of us can afford to waste, you waste time. In this case you waste my time and that, especially when you do it repeatedly, I find annoying and unprofessional. If you can't do a job, say that, I am happy to give business to others. And it is preferable to over-promising and under-delivering. Will not belabor the point, that is my most recent experience. And hopefully this review saves you... time. Thanks.

Project #2 - Siding for my home by Certified…read more There aren't enough words in the dictionary for me to describe the exceptional customer service and craftsmanship I received from Certified. From a customer service and business perspective, Steve Mitchell and his team are otherworldly. Certified just completed the second project for my house - replacing the siding and it literally is a complete makeover of my home and absolutely beautiful! The level of engagement I received from Colin, as the project manager, and Carlos as the onsite manager during the install - better than any I've received from any contractor in 40 years. Certified clearly epitomizes exceptional customer service, exceptional engagement and customer interface and exceptional craftsmanship! Thanks so much Steve, Colin and Carlos! Project #2 - Siding for my home! *********************************************************** If you're searching for a reliable company to replace your roof, I highly recommend Certified, a Service-Disabled Veteran owned business. From my very first phone call with the owner, Steve Mitchell, I was thoroughly impressed by his professionalism and genuine approach. His guiding principle is "do the right thing always," and he truly listened to my concerns, promptly arranging an appointment to move forward. At our meeting, Steve EPITOMIZED EXCEPTIONAL CUSTOMER SERVICE - he listened intently, thoughtfully answered every question, and addressed all my worries. He explained the entire roof replacement process in clear, easy-to-understand terms. When it came to areas where the wood was damaged under the shingles, Certified sent me detailed photos of the damage, then replaced and numbered the plywood so I could see exactly what was done. I received before-and-after photos, and I have to say, if a roof can be beautiful, mine is absolutely stunning and comes with a 50-year warranty! The payment process was straightforward and fair: one-third at contract signing, another third for supplies, and the final third upon completion. Unlike other companies that cut corners or leave customers hanging, Certified delivered on every promise. I'm someone who values honesty, and I can confidently say that if you need your roof replaced, CHOOSE CERTIFIED! Colin, one of Steve's representatives, provided outstanding customer service, and the roofing crew led by DeSantis was equally exceptional. Thank you, Steve, for my beautiful new roof--I'm excited for you to take care of my siding and gutters next. Certified is truly giving my home a complete transformation!

Based on the estimator, Richard, who came out Feb.7, 2026, I decided to hired Certified Roofing to…read morereplace a gable vent and forgo getting more estimates. After talking with him I was so impressed I decided to have all s3 of my vents replaced! He was professional and knowledgeable. I did this even though Certified was much more expensive ($1,885.71) than the previous company who replaced the original gables ($783.70)! I thought I would get just what I wanted and a professional job at that. Imagine my surprise when I saw that the replaced vents were the same vents as before! On March 11th I sent an email to the company owner explaining my dissatisfaction. A worker was sent out to find the problem. He listened to me and after some hogwash of a discussion did the best he could. Would I hire them again to perform needed work on this 36 yr.old house? NO!

Awesome. Trustworthy. Do a great job…read more My gutters weren't properly aligned for 16 %#&@$! years because Harry Helmet and a dozen others didn't know what they were doing. I had to listen to one particular drip so long that it gave me nightmares. I even had a basement flood that cost me $15,000 because of the gutters being messed up. But every single person I hired insisted they were correctly cleaned and aligned and that I was asking for too much. For $150 The Gutter Guys ACTUALLY cleaned and aligned the gutters PROPERLY. They threw in new screws to hold the downspouts together and re-secured them to the exterior walls. I have been telling everyone to hire these guys. I didn't even have to be home when they did their thing. I just left a check taped to my front door. They cleaned up after themselves and left my front porch looking better than before they showed up. From now on it's them and only them.

Very bad， the people just did it in 10mins and it started blocked in two month…read more called and asked for another service....

We have been using them for gutter cleanings for the past 2+ years, and they have been fantastic…read more Staff is responsive and the online portal keeps me updated with what day they will arrive. They send a report and an invoice when they are finished. The team that comes out to clean is always friendly and nice. They leave the place clean and very fair priced. Definitely recommend!

Our gutters seemed to be cleaned well, however the Maintenance evaluation report they give you is…read moreunreliable. For backstory: We had a leak coming into our home for a few months before their service. Since they offered a complete evaluation of the roof and gutter area, I decided to go with this team. When they finished, I reached out to receive their report via email. It came back saying everything was in good shape, so we had a contractor come out to take another look. Turns out the repair needed was so obvious to the contractor (from two stories below) that he didn't even have to use his drone to evaluate the damage. It's hard to wonder how these professionals missed such a glaring problem. Just yesterday, we had a handyman come out to do the repair and while up on the roof they noted that we even had a tile completely broken in half just above the damage to the soffet and fascia (of which you could see from below). In a sentence: This team cleans gutters, if you are in need of a reliable inspection/maintenance evaluation--I suggest you go with someone else.

Thank God I found A&R Roof Services, because the three or so weeks I was searching, I was getting…read morethe run-around by others. "We don't service that area," "I don't have a ladder tall enough," or companies that just didn't show up for scheduled appointments. Extremely annoying! Not Ramiro from A&R. He was very prompt, professional and knowledgeable of the situation. We scheduled a day/time for him to arrive and he arrived exactly on time. He came by to check out my issue on the roof, explained what was going on, gave me a reasonable estimate and was ready and willing to fix the issue on-site. Since I had a few other issues internally with the roof, he agreed to come back the following week to finish up the issues. I can't believe he and his colleagues were able to assist me so quickly. They get BIG time props from me! I'm really satisfied with the work that was provided. He even came back to finish up the job on the inside. Absolutely will continue to use him and his company in the future. Side Note: He's coming back next week for a totally different issue.

Don't trust these people with your roof. They said they fixed the leak in mine but after Saturday's…read morerain the leak is still there and the people at A&R tell me now it's my fault. How can that be, they were the ones on the roof doing the repairs. These are not qualified roof people. Don't trust them.

We got a great deal on our new siding and ROI did a fantastic job! It was time to replace our super…read moreold siding and the sales process was fair and we did not feel pressured at all. We got a great deal and I recommend using ROI for your next project. The construction team was great and even though the project took a little longer then expected it was still done promptly. There was a slight delay because they found old asbestos siding and that needed to be removed. Our project coordinator Brooke was very nice and helped everything run smoothly.

Great company, great service. Responded very quickly, came within a day and did excellent high…read morequality exterior renovations. Very highly recommend.

I have used Chesapeake Roofing, Windows, and Siding for over 20 years. They have assisted myself…read moreas well as many of my clients. They do a professional and timely job every time. With all the "storm chasers" in the area, you can truly trust Chesapeake!!

Chesapeake Roofing, Windows & Siding Inc. was the only company to respond to a roof REPAIR request…read more Another company claimed we needed a whole roof. Victor, of Chesapeake, did a great job as estimator, and told us how their company would bring an outdated item up to current standards. Their technician was efficient, thorough, timely, and cleaned up, so the roof looks perfect. Fabulous repair from true professionals. Doug C.

We heard about Colonial Roofing Inc through word of mouth. I called and within 24 hours we had a…read moreconsult. Steve was very thorough, professional, personable and honest. He explained the details, timeline and pricing. Everything was perfect! They did a beautiful job and when they left you would never know anyone was there (except for a gorgeous new roof)! I recommend them to anyone. Thanks guys!

Was having some issues with our skylights and Steve from Colonial Roofing was recommended to us by…read morea trusted contractor we use regularly. So impressed with his professionalism and friendliness. Was even more impressed when he informed me that we didn't need new skylights and explained why. He offered some other solutions to our problem (condensation) and refused to accept any money. When it is time to get a new roof or skylights, I know that I am going to call Colonial again. It means a great deal to work with someone you can trust and who isn't going to try to sell you something you don't need.

So the snow/ice storm caused my gutter to buckle and a part of my down sprout fell off. Ive used…read moreAerotech in the past, with excellent results, so I decided to give them a call for a free quote. Booking was easy, since you can pay your deposit and final amount online. Appointments are made online as well. You dont have to be home when they do the job either. When the tech came out to view and provide the quote, he recommended I get snow guards and to help in the event we get another ice storm so thats whay I did. Overall, I am happy with the results.

I must take this time to express my extreme displeasure with the "service" received today. I have…read morenever received notice that anyone was coming by at any point in my contract. From install to cleaning. It's disruptive and confusing when strangers show up to your house, and I addressed that with more than one employee since my contract in September 2021. Most importantly, the two boys who arrived at 4:19 pm cursed the entire time, did not use a ladder but hoisted each other up onto my roof by hand, stared into the camera, and were disgustingly rude. Literally on their phones cursing and laughing and stomping on my roof. I'm outraged that they would employ people like this, and I am truly furious that my children heard them on the camera. I could not be more upset. Terrible employees. Would never recommend. Wish I read more reviews rather than take one person's suggestion. Pictures: Hoisting instead of using a ladder, laughing while the other guy throws leaves on my porch, and ladder on truck, other guy taking a picture of the dude on the roof. Never been more mad.

This is my second time using Capitol Improvements and they've consistently provided great service…read more This time they installed a new patio door for a reasonable price. I know because I checked other vendors. Jason was quick to answer questions and provide more affordable, but still quality, options. I'm very pleased with the result!

My gutter ripped away from my house, pulling the wood off behind it, during a recent snow/ice…read morestorm. Capital Improvements quickly came out, pointed out some other gutter defects I had also noticed and gave a quote. They got the job done as soon as the weather got a bit warmer and now I have beautiful all new gutters and won't have to worry about another section ripping away during the next storm!