Staff is amazing and Dr. Salvatore is simply a wonder Doctor and surgeon!! His caring nature goes…read moreabove and beyond what "Other" knee replacement doctors in the Gilbert area have provided me.

First of two knee replacements done and it went far from perfectly with health issues on my end…read moreafter surgery. However, the coordination between Dr. Purcell and the staff at Mercy Gilbert hospital everything was caught spot on, taken care of immediately and I am doing PT and recovering a little behind but moving along nicely. Grateful for Dr. Purcell's work and the hospital staff being on the ball. Good stuff man. Now, knee #2 when ready.

I first came to Dr. Hatfield after receiving disastrous care at the Core Institute. He was…read morerecommended to me, and I am eternally grateful to the co-worker who sent me here. Dr. Hatfield did a full knee replacement on me a few years back and he was fantastic. I loved that he was honest and upfront about what to expect--so many doctors sugar coat things (i.e. severe pain is not the same thing as "discomfort"). I healed up beautifully and went on my merry way. Now that my other knee is acting up, I'm back. I have full faith in Dr Hatfield's advice and care. He is not the doctor who insists you have a consultation first then sends you for X-rays then had you come back again for treatment. He had me get X-rays first then come in one time. He looked at them, diagnosed, and gave me my cortisone shot all in one quick visit. No nonsense! His staff is also very kind, knowledgeable, and caring.

I've been a patient at this office for the past few years for several issues. The staff has always…read morebeen courteous. This particular visit, I went in for shoulder pain and Dr. Hatfield was able to give me a shot and relieve my pain. I highly recommend this office.

Love Fooothills! Everyone is soooo friendly and informative! Scheduling an appointment is always a…read morebreeze! The PTs are all very helpful and know what they are doing. I've been going to this location a few times a week for a few months now, and I always have a pleasant experience.. The therapy is actually working and I feel 100000x better then when I first actually started. Definitely consider checking out foothills if your looking for any physical therapy help! Me and BFR = best friends

I don't normally post low reviews, but I honestly was not pleased with this facility or the…read moreservices provided. While my Physical Therapist was personally very kind and attentive, I would only work with her for about 10-15 minutes per session and was then passed on to the assistants who were NOT attentive. They would give me my exercises to complete but rather than staying and ensuring I was doing them correctly would run to another patient and work with them, and then I would be sitting there for several minutes inbetween exercises waiting for the assistant to come back. I came three weeks in a row and every week was like this-the facility just seemed like they had too many patients scheduled at once and not enough employees to properly take care of all the patients. As someone who has done physical therapy at several facilities over the years I was disappointed in my care and would not recommend coming here. I gave it a two because I liked my physical therapist but if it wasn't for her I would give this facility a one.

Left knee surgery. The best Dr. I have ever had. Totally recommend him. It is true not a walk in…read morethe park, and yes you need to do some work, but he is the best and so is his staff

Orthopedic surgeon of excellence. My knees were replaced in 2008?and are still working wonderfully…read moreas of 2024. Great care received from entire office.

Such an awesome doctor very helpful and friendly. Make my…read moreson comfortable and relaxed. Totally recommend.

Terrible experience. Other reviews must be from friends and family. I waited in the lobby for 15…read moreminutes to get checked in while the front desk girl chatted with her friend. Then it took the doctor another 40 minutes after my appointment time to see me. He hadn't looked over any of the test results I'd been asked to provide ahead of time. He joked throughout my whole appointment, I certainly wouldn't feel comfortable going under the knife with him. When it came time to check out the front desk, girl was nowhere to be found. I was told she would follow up with a lab order, but she never did. I ended up seeing another doctor who was punctual and professional.

I do not get all the hate in these reviews. Doctors do not magically know what is wrong with you…read morejust because you walked in and paid your co-pay. Furthermore, they dont want to immediately jump to surgery either as surgery may not fix it and may incur other issues. Calm down and trust the process, people. With that said, this is for the Porter/Shorter crew concerning my knee. Had ACL surgery long ago by another doctor which has generally done well. However I do get pain in same knee if I run. So I was fully prepared to go in and be told that my knee surgery 15yrs ago didnt quite fix it. But it turns out maybe I just have arthritis. So we will try treating that and if that does t work we will progress to the next step. Again, patience. Trust the process.

My name is Henry Taylor. I had a knee replacement yesterday. Dr Burnam is so very Professional. His…read moreteam were also very Professional. Banner Hospital. Was so very Professional. I would recommend my Dr Burnam. To family and friends. My Surgery went very well I will be having another knee surgery. In a couple of months. It will be done by Dr Burnam and his team. 5 Star all the way.

He just wanted to give me some pills that had nothing to do with my problem.mi was not impressed at…read moreall. He never even looked at my back. Then he charged Medicare $492.00!

Dr Jones contacted me and apologized for my bad experience. He said he is making changes to improve…read moreoffice communication. I appreciated his call.

I was suffering from a disc/nerve issue, and was able to get an appointment fairly quick…read more Office personnel were great, MA brought me back on time. Naomi Alcock was the provider. She was fantastic. Spent time with me with assessing my issue, and then spent time going over options. Would highly recommend Desert Spine, and Naomi Alcock.

The gilbert location billed me significantly more than the allowed amount through medicare. I…read morecontacted medicare, they call it an assessment violation and are looking into it. I have spoken with the billing department at least 6 times, they claim to have an issue with medicare billing and I should call back in a week or two, every time. They owe me over $800 and refuse to make it right. Same story as Kelvins in the review from August 2025.

I went to see him w a knee injury. He was wonderful. They were very upfront with costs, etc…read more More important than that though, he was thorough, honest and explained in detail what was going on. He ended up having to drain fluid off and let me know exactly what to expect, why the fluid was there, what it should look like- everything. Very very thorough. Great experience. Could not ask for a better experience. AND... My knee is so much better - as quickly as the very next day. Note: when I went in for a 2nd appt, it was cancelled without my knowledge and the receptionist was very rude about it. In short, the dr is wonderful, if you get a chance to see him.. I've changed my rating from 5 stars to 3 due to the receptionist and the inconvenience of not being seen after I had an appointment

I walked in a half hour before my scheduled visit due to anxiety. I was so nervous about the…read morecryotherapy that I almost didn't go. When I walked in, Ashley greeted me with such enthusiasm, and literally calmed my nerves. She made me feel so welcomed, explained everything and even said she was "proud of me" for lasting a whole 3:33 minutes. lol. Yes I survived the Cryotherapy but, the Customer Service I received was icing on the cake. I'll be going back for sure! Thank you Ashley for making my first experience a wonderful experience!

Decided to give The Wellness Bar a shot after being told I need to calm the inflammation party…read morehappening in my back. Apparently, I've got a slipped disc pressing on my root nerve--aka the source of all my current misery. Surgery's not really on the table, so I'm doing my best to heal the natural way (with a side of physical therapy). At this point, even tying my shoes feels like an Olympic event, so I'm willing to try anything that might help. I signed up for a month since it's $99 and unlimited...total no-brainer. I've done the sauna, which is amazing and private. There's even a TV in the room, so you can watch your favorite show, listen to their zen music, or (like me) blast your playlist and reflect on this next chapter in life. I also tried cryotherapy, which feels incredible and hits -100 degrees--basically the perfect follow-up to the sauna. And then there's the vibrating plate surrounded by infrared lights... that one was fun, but I couldn't stop giggling the whole time. Don't ask me why...it's just one of those things.. LOL. The service here is top-notch, and everyone is so friendly and helpful. I actually have a sauna place just five minutes from home, but I still drive 25 minutes to come here--because when you find the spot, you stay loyal. The comeback is in full swing, and once this back is healed, I'm rising as Superwoman 2.0--stronger, sharper, glowing harder than ever, and still blasting my playlist while I take on the world like it owes me something.