I first came to Dr. Hatfield after receiving disastrous care at the Core Institute. He was…read morerecommended to me, and I am eternally grateful to the co-worker who sent me here. Dr. Hatfield did a full knee replacement on me a few years back and he was fantastic. I loved that he was honest and upfront about what to expect--so many doctors sugar coat things (i.e. severe pain is not the same thing as "discomfort"). I healed up beautifully and went on my merry way. Now that my other knee is acting up, I'm back. I have full faith in Dr Hatfield's advice and care. He is not the doctor who insists you have a consultation first then sends you for X-rays then had you come back again for treatment. He had me get X-rays first then come in one time. He looked at them, diagnosed, and gave me my cortisone shot all in one quick visit. No nonsense! His staff is also very kind, knowledgeable, and caring.

I've been a patient at this office for the past few years for several issues. The staff has always…read morebeen courteous. This particular visit, I went in for shoulder pain and Dr. Hatfield was able to give me a shot and relieve my pain. I highly recommend this office.

Love Fooothills! Everyone is soooo friendly and informative! Scheduling an appointment is always a…read morebreeze! The PTs are all very helpful and know what they are doing. I've been going to this location a few times a week for a few months now, and I always have a pleasant experience.. The therapy is actually working and I feel 100000x better then when I first actually started. Definitely consider checking out foothills if your looking for any physical therapy help! Me and BFR = best friends

I don't normally post low reviews, but I honestly was not pleased with this facility or the…read moreservices provided. While my Physical Therapist was personally very kind and attentive, I would only work with her for about 10-15 minutes per session and was then passed on to the assistants who were NOT attentive. They would give me my exercises to complete but rather than staying and ensuring I was doing them correctly would run to another patient and work with them, and then I would be sitting there for several minutes inbetween exercises waiting for the assistant to come back. I came three weeks in a row and every week was like this-the facility just seemed like they had too many patients scheduled at once and not enough employees to properly take care of all the patients. As someone who has done physical therapy at several facilities over the years I was disappointed in my care and would not recommend coming here. I gave it a two because I liked my physical therapist but if it wasn't for her I would give this facility a one.

Kristina is a great therapist. I worked with her for a few months on some low back issue. I saw…read moresome relief but I needed a more combination therapy. Massage and stretching more so than strengthening. I would recommend this office to anyone looking for a good PT office that reality cares about people. The staff are amazing.

just another ortho-mill. Saw the actual physical therapist once and she barely watched me - just…read moretold me what to do and left. My visits were with the tech - she was nice but was more interested in goofing around with the other techs. PT spent her time eating granola bars and being on her computer, definitely not supervising the tech. A few times, I purposely did the exercise wrong and nobody corrected me. The tech was always working with multiple patients at a time. Another time, I was doing my exercise and I looked over and the tech was getting work done on herself by another therapist. Do yourself a favor and google search for a therapist who works on one patient at a time. And the front office staff is rude and inefficient.

Left knee surgery. The best Dr. I have ever had. Totally recommend him. It is true not a walk in…read morethe park, and yes you need to do some work, but he is the best and so is his staff

Orthopedic surgeon of excellence. My knees were replaced in 2008?and are still working wonderfully…read moreas of 2024. Great care received from entire office.

Terrible experience. Other reviews must be from friends and family. I waited in the lobby for 15…read moreminutes to get checked in while the front desk girl chatted with her friend. Then it took the doctor another 40 minutes after my appointment time to see me. He hadn't looked over any of the test results I'd been asked to provide ahead of time. He joked throughout my whole appointment, I certainly wouldn't feel comfortable going under the knife with him. When it came time to check out the front desk, girl was nowhere to be found. I was told she would follow up with a lab order, but she never did. I ended up seeing another doctor who was punctual and professional.

Such an awesome doctor very helpful and friendly. Make my…read moreson comfortable and relaxed. Totally recommend.

I have been a patient with Dr. Thomas' office at OrthoArizona for about eight years. OrthoArizona…read morewas founded in the 90's and is owned by 21 orthopedic surgeons. Since I've been a patient, I've had four knee surgeries, and each time, Dr. Thomas and his team have been amazing. He has one of the best bedside manners but also keeps it real, which I truly appreciate. He is one of the best orthopedic surgeons I've ever seen and one of the best in AZ! I drive 45 mins each way just to continue seeing him. I highly recommend him and his team for your orthopedic needs!

It great service. I've been having shoulder pain issues and went to see them. They told me nothing…read moreg was wrong and just rest it for a bit. The practitioner I saw gave me her card and said to call them if it gets worse or doesn't get better. Well, the pain has gotten worse, so much so that it is impacting my sleep at night. It's been three weeks and I'm exhausted, haven't gotten a good nights sleep, at all. Called them to see the doctor again, since this is greatly impacting my quality of life. Can't see me for at least ten days and that's in the middle of a period where I will be out of town. What's the point of giving me a Card and saying to call them and they will get me in right away. Not very good service.

Dr Jones contacted me and apologized for my bad experience. He said he is making changes to improve…read moreoffice communication. I appreciated his call.

I recently got diagnosed with Spinal Stenosis. Dr . Jones answered all questions and concerns.read more

NAOMI Alcott is a great Physicians Assistant. I've been a patient for 4 years or so. She listens,…read morepresents treatment options and gets procedures scheduled in a timely manner. Her options for pain management are proven and have given me a better quality of life.

Quite possibly one of the worst bait-and-switch experiences I've ever been a part of. I confirmed…read morewith the office that my procedure would be "covered," and they even framed a "test" injection as an easy next step--while admitting they weren't sure it would help--because, again, "it's covered." Afterward, my insurance paid $23. Then the clinic billed me $800. When I went back to ask them to honor what I was told--or at least work with me on price given their guidance--they refused. I asked about a self-pay option; they said no because my insurance had already paid $23. No flexibility, no ownership, no accountability. From my perspective, this is the definition of a bait-and-switch: reassure the patient about coverage to green-light the visit, deliver a token insurance payment, then dump the real cost on the patient and refuse to make it right. I left feeling misled and out hundreds of dollars for a "test" they weren't confident would help in the first place. Based on my experience, I can't recommend this practice to anyone. If you do go, get every "coverage" assurance in writing, ask for CPT codes up front, and verify directly with your insurer--because the verbal promises I received were worthless. I won't be back.

I went to see him w a knee injury. He was wonderful. They were very upfront with costs, etc…read more More important than that though, he was thorough, honest and explained in detail what was going on. He ended up having to drain fluid off and let me know exactly what to expect, why the fluid was there, what it should look like- everything. Very very thorough. Great experience. Could not ask for a better experience. AND... My knee is so much better - as quickly as the very next day. Note: when I went in for a 2nd appt, it was cancelled without my knowledge and the receptionist was very rude about it. In short, the dr is wonderful, if you get a chance to see him.. I've changed my rating from 5 stars to 3 due to the receptionist and the inconvenience of not being seen after I had an appointment

I came to Dr. Levine's office about 4 years ago with a torn rotator cuff and was in a lot of pain…read more He worked his magic, knew exactly where to insert the needle, and 5 minutes and one cortisone shot later I was happily on my way to getting my life back. Since then, I have been bringing my Mom to him with assorted arthritis, shoulder and knee problems. Her problems are complex, but he has been wonderful at diagnosing and treating her many issues. No extra charge for his great sense of humor and enjoyable banter! Mom and I think the world of Dr. Levine, both as an extremely capable physician/surgeon, and as an exceptionally decent and nice human being. Once there, it takes a while to be seen, but his always full waiting room speaks to the fact that he is indeed worth the wait.