we wanted to clean out the basement and had alot of boxes/unused items/small equipment and STUFF…read morethat we didn't need to keep down there for any good reason. i called junk jaws and spoke to the owner, joe, who was able to get out a crew later the same morning and move out what we had looked through and wanted out of there. the crew came on time, let us know in advance when they were arriving and got to work immediately. they removed everything (a half truckload) that we wanted to get rid of and left the place looking great! they were polite, thorough and fast! a really good experience for something that would take forever for us to do ourselves. such a great crew!

1000 + sq ft Basement flooded. We needed damaged articles removed. Not a lot was able to be…read moresalvaged after clean up. Called Junk Jaws. Joe answered immediately and we were scheduled in minutes. Day of service Jose & two other gentleman showed up and worked from the time they got here until they left. Two trucks full. 4 hours of work. Priced super competitively, efficient workers. I am so incredibly glad we chose Junk Jaws over bigger services. Great communication. Anyone who has gone through this situation knows how stressful it can be. Junk Jaws made this situation so much easier to navigate. Thank you Joe, Jose & Crew. I will refer anyone who needs clean outs to you!

Long overdue review. The guys made quick work of a 2nd floor 2 bed demo project. Highly recommend.read more

Highly recommended! I had a toilet replaced by a handyman and although I specifically stated and…read moreconfirmed that they would need to haul the old one away...they did not. I texted Quick Clean Outs on Friday evening and they were here on Saturday morning, on time, fast, professional and very communicative.

Four years ago, we had a basement water problem and ServPro Wheaton came out right away to help,…read morethen later we had them back to do the restoration. They did very good job in both regards. Just this week we needed documentation at the request of the people buying our home. Christy in the office did a great job in getting us exactly what we needed in a very timely fashion. This kind of support is greatly appreciated and completely demonstrates that the firm is in business for the long run.

I waited several weeks before writing this review because I wanted to give the company an…read moreopportunity to make things right. Unfortunately, after being ignored for weeks, I've given up hope that they will. They came to our unit to perform mitigation work after water damage caused by an upstairs neighbor. When they finished and left, we discovered that the cover for our ceiling fan junction box and one of our light fixtures were missing. I contacted them within an hour of them leaving, and initially they were responsive. However, they repeatedly sent me photos of an entirely different light fixture in a different room of our home (our kitchen instead of our living room) and insisted they hadn't removed anything. I explained multiple times that they were looking at the wrong room, and I even sent my own photos, but they continued to insist they were correct. Eventually, communication stopped. The supervisor, Aldo, called me once, but I wasn't able to answer immediately. I returned his call and sent a text within an hour, but I never received a response. Despite promising that the light would be replaced, I've been completely ignored ever since. We are now left without a light fixture and have to purchase a replacement ourselves and pay someone to install it. The lack of accountability and follow-through has been extremely disappointing. I understand mistakes happen, but ignoring a customer instead of resolving the issue is unacceptable.

I've talked to several mold inspectors and these guys are awesome! I spoke with Mike and Kevin…read more They took a lot of time to speak with me and didn't ask egotistical or condescending. They were very friendly and love what they do. Someone from a mold group I'm in said Kevin helped her and he was very thorough and since they've had a huge improvement in their symptoms. I will definitely be using them to inspect a house before we buy and also remediate if necessary!

Mike loves his job. He did an excellent job on mold treatment in my attic. Very thorough and…read morecleaned the places that are hard to reach. Although this is my first mold contractor, I still wish to conclude this is "Not your average mold guy!" Well deserved 5 star!

I had a sewer backup in my basement due to tree roots in my sewer tiles going out of the house. The…read moreplumbers Roddenberry out the tile and bagged up a lot of remnants of roots. But I was left with a big basement that was wet, stinky, and suspect as to just what was in the bunk on the floor. At the advice of my plumber, I called Spectrum Restoration Services. The operator took ,y info, and I got a call back in 3 minutes. A reassuring voice, said, "We can take care it." And the did. The first technician on site scoped things out, explained what they do, and took measurements in order to estimate the extent of work and cost. The price estimate (and the estimate was what I paid, no up charges later)was high, but not really higher than I expected. They cleaned and disinfected my basement, and applied antimicrobial solution. Then they set up 3 super powered fans, a giant dehumidifier and a big air purifier wit HEPA filtration. They checked with me each step of the way. The machinery stayed until my basement was completely dry and the humidity level down below where it would have been before the flood. They came back each day to check the machines and measure the air. Finally, on the 4th day, when all done they came back and collected their equipment. The technicians were friendly and knowledgeable. The used adequate protective gear and kept a safe distance from me. They were never unnecessarily hurried or abrupt. I got my money's worth when you consider the time spent and the equipment utilized. In the next couple of days they will send me a complete report of the work, the photos they took, and I will use these to attempt to recover from insurance. (They offered to deal with the insurance company, but since I also have one plumber bill for sewer rodding, and another for the water heater that was contaminated and needed to be replaced, I chose to do my own clim work) I would not hesitate to recommend Spectrum to my friend or neighbors.

Dirty grout lines and rug residue on ceramic tiles are gone thanks to a thorough cleaning process…read more I will definitely be using this service again.

This firm took the Insurance money and did not perform all for the work. The portions completed by…read moreme, that were part of the insurance settlement, I paid out of pocket. The owner Tom lied to me. Do not use.

I want to thank Owner Tom Allen and Project Manager Taylor Roche. They both dropped everything they…read morewere doing to aid my husband and I for a clean out of our Son's Crystal Lake home. Professional and dedicated to their work, in the best and worst of times.

Quick service. Quick turnaround after lab results came in. 5 year warranty on work that transfers…read morewith the house. Glad I did business with them.

Just had them in to locate a leak. On the phone when i booked the appointment I was told "99% of…read morethe time I find it ". I was charge for thermal imaging 2 hours $1,000 + then for every hole he put in the walls it was a additional $250. Total $1,700 and he was not able to locate it. Oh and he said I can come back when its leaking to locate it ...... I wish they had said that when i booked it Waste of $$$ Cant recommend theses guys

I do not recommend Chicago Plumbing Experts. I just bought a house with my fiancé and there was a…read morehorrible smell coming from the basement. The inspector advised us as to what the issue could be and we asked Chicago Plumbing Experts to provide a quote to fix the issue. Will diagnosed the issue as being a busted P trap. He provided a quote for $3,879 to break up the concrete around the P trap, install a new P trap, hydro-jet the drain and sewer system, and "re-concrete kitchen drain/vent line assuming line is fine." As new home owners, we thought this was a fair price and we agreed to the price and the invoice, and two guys (I can't remember their names) came out to address the issue. They were 1.5 to 2 hours late and when they arrived they were unfamiliar with what services they were to be providing. We actually had to show them our copy of the invoice so they could familiarize themselves with the job they were supposed to be completing. After about an hour, they notified us that they needed to go buy some supplies. This seemed normal, but they were gone for three hours. When they returned they told us they had to go all the way to Brookfield (from Chicago) to retrieve the hydro-jet, which was supposed to have been brought with them to begin with, according to the services listed on the invoice. Now the kitchen drain. I will accept fault for accepting the wording of the invoice. We knew the kitchen drain was NOT fine, and I assumed they would fix it once they removed the concrete and confirmed that it wasn't fine. They did not fix the kitchen drain. They removed the concrete, confirmed what the inspector had already told us, and used a towel (provided by us) to fill the gapping hole around the corroded pipe. They told us they could re-concrete the drain, but it would need to be serviced in the same way as the P trap (meaning it was going to cost us another $4K to properly fix the issue because they needed to break up the concrete, install a new pipe, and re-concrete the kitchen drain). In addition to this, they decided to hydro-jet the drain and sewer system by using the stack in the basement. They broke the cap on the stack and did not have a replacement in their truck. They told my fiancé what he needed to buy and told him where to buy it. They were about to explain how to install it, but he told them he wanted to go buy the replacement cap and have them install it before they left. They told him the cap needed to be 4 inches so that's what he bought. It turned out the cap needed to be 3.75 inches so the cap my fiancé bought didn't fit. They instead filled the hole with plastic bags and said they would come back to fix it, for an additional charge. They didn't even end up using the stack to hydro-jet the drain and sewer system...they used the catch basin in the backyard. Breaking the cap on the stack was entirely preventable. We called to complain to Will after they left two holes in our basement and he told us they would be back on Monday to put a cap on the stack and to re-concrete the kitchen drain, as discussed. They did return on Monday, but they were there for less than ten minutes to put a cap on the stack and then they left. Although they were there twice, they did not clean up their mess and I had to dispose of the extra rags and their water bottles. They did correct the issue with the P trap, but it was NOT worth it. The service was very unprofessional and overpriced. Advice for new homeowners: assume NOTHING and get EVERYTHING in writing, whether you hire Chicago Plumbing Experts or someone else. Save yourself the expense and the headache.