Very reliable!! A friend recommend me to use their services…read more My friend had a few mold issues in her house and she was very happy with their work. Bob was on time he was Very patient and answering all my questions. And he checked a few spots in my apartment and said that I don't need anything to be done because it's not mold. While a different company came and wanted 10K for no reason. I wanted to pay him 20$ for a visit he refused to take it. He said their company don't charge for a checkup. This is a kind of guy you WANT to do business with. TOTALLY RECOMMEND!!!

Completely unprofessional! They made disparaging claims about another company my husband and I are…read moreusing for a home inspection with no proof. Bad business. Do not use this company!

We got really lucky when we found John. We have relied on…read morehim multiple times already and have more work for him in the near future. He has saved a coffee table that was ruined with nail polish remover, another heirloom table that was also ruined by more nail polish remover (we have a daughter - need I day more) scratches on our dining room table, and he has repaired several scratches in our wood floors. Very professional, sincere, caring, competent, and at very reasonable pricing. I would highly recommend him.

John Ross saved my furniture! Not just once, but twice. First, my puppy chewed away at the wood…read moreon an accent chair in my living room; John repaired it to perfection. So I called upon John again when it became clear that the the finish on tops of my nightstands and bedroom chest were ruined by careless spills. Again, John repaired the surfaces and matched the original wood stain to perfection. His work is flawless, and his prices are incredibly reasonable. I recommend him highly!

Carpet looks very clean and service was quick drying time of carpet wasn't to bad…read more Booking the appointment was easy was updated on when technician would arrive. Technician was very professional.

Scheduling was easy. James, the technician who came was respectful, pleasant and efficient…read more My stairs look great! He suggested that a slightly more expensive cleaning of my very thick area rug would be more thorough and effective. I bit. Jury out. Waiting for completion.

I spoke with the owner, Daryl, over the phone regarding an inspection -- the customer service I…read moreexperienced was unparalleled. Daryl requested photos and a description of the issue which we discussed in depth. Even though the service requested was not appropriate for Rapid Response Restoration, Daryl still offered to provide advice and help any way he could. That type of customer service is rare these days -- Daryl is a good and honest man.

Their response was timely, good work and genuinely liked them as people. Would recommend!read more

Stay away. Read the owners response to bad reviews (yelp or google) he argues with all customers…read more That says a lot. Professional companies do not do this even if they believe they're correct. When trashing drywall and materials as expected, they were not supposed to trash anything personal. When the trash bags were outside we found a trophy, old family photos, blankets, medals and more (some in photos). I don't know if I missed more, I hope not. Owner claims we are liars and did not look through bags. I attached camera proof of me looking through the trash because of this. Don't know why he would think this is a lie because I can prove I did. Company showed up announced last day to pickup machines, 2 hours after scheduled time. Owner claims we "screamed and called them names," during this interaction. We have cameras and this encounter on video. No voices were raised or names called. That is pure slander and untrue. Company would leave after 2 hours of work and say they need to return next day (more than once), after you've already taken the day off. I have filed a complaint with the BBB, owner responds, said I called him/his company names, yelled, was "abusive", that I messaged him on weekends, and much more. All of these things are slander, I was nothing but kind to them. Phone records, cameras, and photos prove I have never called this person on a weekend and his other claims are lies. Company does messy work, randomly will damage things (shown in photos). Mold inspector said he can tell his work was not properly contained, this is a health risk. He also said 8,316 dollars is ridiculous for what was done. I showed company owner black mold on baseboards prior to work (pictures show). It was left and my home has failed the 2nd (final) test. Owner had a problem with us keeping our animals locked away during work. We made sure we were home and told him many times to let us know when they need to enter that room with the animals for work, they failed to ever inform us when they want to enter the room and then blamed never getting to it on us. Company left our front and back door wide open for extended periods, as long as 3 hours sometimes, for anything to get in. Owner claims he knew the first air test would fail and I wasted my money. I have a message from him on 01/15 of him claiming otherwise, I will attach it below. After feeling the work was done (shown via text), an air test failed, and owner claimed he absolutely never thought the work was done. Another example of random unprofessional lies. After this test fail, owner said our bar NEEDS to be gone to pass. So I allowed him to rip it up, re clean basement and tested again. Test failed again, so the bar is gone for nothing. I hardly spoke to his employees besides an occasional thank you, and owner says one "quit because of me." Then he said he fired one over me. Thy makes 0 sense. Company unplugged our basement fridge and we didn't notice for days. I asked them to please leave original doors and frames, they ripped every single frame up anyway. I would've allowed them to if they told me they needed to. Owner said we had a pipe leak. Within 24 hours I had a plumber out who fixed it. Later on owner claimed we "had a bathroom flooding the basement and argued with him about it," this is an example of the owners slander. I can prove I had a plumber there asap and never argued so I don't understand the random lies. This review is to warn.

2nd Chance Water Restoration was absolutely wonderful to work with. I was going through a very…read morestressful time with the cleanup, and Brian, the company manager, was outstanding from beginning to end. Their honesty and clear communication really stood out. They explained exactly what needed to be done and followed through. I highly recommend this company for any restoration work because of their excellent customer service and professionalism. Thank you again to Brian and his team for a job well done!

2 days before we were going to put our home on the market, our house flooded. Most of our…read morebelongings ruined, and our plans to move came to a hault. Never have we been so devastated. But I will tell you what, these guys not only eased the pain, they helped us through the toughest time in our lives. Jason, Charlie and Edgar are the most professional kind heated guys I've met in a long time. I can't thank them enough

Great at mobilizing, getting their equipment in and starting. Horrendous at transparency, pricing,…read moreand when they realize they will not get the full remediation work. We hired them in an emergency (great time to take advantage of people) and they gave us a price. We asked for updates on pricing or any form of paperwork and that was never shared outside of a verbal dollar amount. When we let them know the services were no longer needed and that we would be doing the rebuild ourselves, the price miraculously doubled overnight and they had a full list of every single piece of equipment, the pricing, etc. (what we had been requesting) readily available. After disputes, we were threatened with additional costs from them and their lawyer as well as with a lien. Do not hire them.

When you have water damage, you need someone now. So when you need a company that stands behind…read moretheir 24-hour emergency advertising claims, Matt and the gang are the ones to call. Professional and the job is done with complete quality and not just to make a quick buck!

Very professional advise from the owner Mark and very fast response from them. When you need some…read morerestoration. You definitely need this company. You go no where else. Highly recommended. They are experts.

WOW, we are extremely happy with the basement that Kerry and his team finished for us! His quote…read morewas not the lowest, but it was totally worth it. Kerry and his team were very professional, respectful, detailed oriented, and responsive. There are no hidden costs and Kerry is knowledgeable and great with communicating each stage of the job. We highly recommend Ewald Construction and will definitely use them again for any future projects!

I highly recommend using Kerry and his team to complete your future projects. They did an amazing…read morejob completing my kitchen and master bath remodel. They're very professional and the quality of their work is outstanding. I will be using them for all of my future remodels around my home. Thank you Kerry, the Mullins

Great service in replacing my two hot water heaters. Fast, dependable, great quality job on removal…read moreand installation!

Got a flat quote of 1600 without any detail as to diagnosis, part charge, vs labor. Said it was…read morepolicy... after spending 2 hours on the phone with tech support Sounds like this technician was inexperienced or unlicensed or both... another vendor came to the same conclusion in less than 30 minutes on a prior day Not of fan of vagueness and lack of transparency in any situation... red flags in all situations.... but it did make it an easy pass... RESPONSE to response from Chad: The technician thst stated it was the blower was out the PRIOR week BEFORE Andersen.