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    Accurate Safety Solutions - Accurate Radon

    Accurate Safety Solutions - Accurate Radon

    4.4
    (10 reviews)

    Rich and Mike are the best. Very friendly, reminded me that my yearly maintenance was due to…read moremaintain my warranty. Mike came prepared to fix or replace the fan if something was wrong. They do the job right and keep everything working well for years!

    Don't use this service!…read more We were told that the service guy would wear a face mask while in our house Servicing our radon equipment and sump pump that was installed by accurate radon a few years back. We informed the owner, Rich Whiisler, mitigation professional, That I am a high-risk due to my health situation for COVID-19, and inquired if we could put the service off till later due to this fact. Rich said that could be for two years, and they had all the safety measures in place and the service guy would wear a face mask while in the house to protect himself & us, and would only go into the basement areas that had the sump pump and the radon equipment. That is still walking through our entire basement downstairs, which is our carpeted and finished family room. We were told by Rich NOT to go in the basement while the service guy will be servicing the sump pump and radon equipment and to wait three days to wipe down the sump pump room and the radon equipment that may have been touched. Rich also stated the service guy would be using our bathroom to wash his hands with soap and water. I said I did not want the service guy to use our bathroom to wash his hands but to have him bring hand sanitizer instead. Rich stated it is better that he would use water and soap because it gets rid of the germs easier, but he would have him use hand sanitizer instead. What Rich did NOT share with us Is, that the service guy would be taking his face mask off while in the basement servicing the sump pump and the radon equipment. We have an open basement, with no door to close, which is actually our carpeted and finished family room. While we were upstairs, the service guy was servicing our sump pump area and radon equipment in our Open family room basement. We heard him coughing down in our finished family room basement. It was observed, that the service guy had his face mask pulled down under his chin. We called Rich and requested the check to be returned to us. Also, that he never mentioned to us that the service guy would be allowed to take his mask off once he was in the basement. That was never told to us. If Rich would have told us, that the service guy would be allowed to take his face mask off once he was in our finished family room basement, we would have never allowed this service in our home. This was a breach of trust and honesty and I would not recommend anyone using this service. It has put me at a risk even higher for the COVID-19.

    DuPage Radon Contractors

    DuPage Radon Contractors

    4.5
    (39 reviews)

    The motor in my radon fan was failing and needed replacement. It is less than 3 months outside the…read more5 year warranty. I called DuPage Radon and the very nice woman who answered the phone made it sound like they might cover it, but when she talked to her boss, he said no. Their quote to replace the unit was $400 (they were originally paid approximately $1,200 five years ago) and the soonest they could do it was New Year's Eve. I was able to find the exact same model radon fan at Home Depot for $150 and it literally took me no more than 15 minutes to remove the old unit (and I've never done this before). I'll install the new one when it arrives in the next few days. I don't know about you, but $500 an hour for labor seems excessive to me. Obviously I'm in the wrong profession. Meanwhile, I'm going to remove the DuPage Radon sticker from the cover just out of spite.

    What a great experience! A visit to my home was scheduled soon after my initial contact. Ben…read moreperformed an inspection of my home and shared a detailed proposal for the installation of a radon remediation system. He explained the reasons for the design and patiently answered my questions. Then, he provided me a proposal. I felt the price was reasonable and scheduled the installation. On the day of the installation Ruben and Tony arrived around 9 AM in a DuPage Radon Contractors van and introduced themselves. They told me they expected to complete the installation by 3 PM in the afternoon. They appeared to work diligently in the basement and garage, competing the work around 4 PM at which time Ruben took me on a tour to observe the new, functioning mitigation system. I couldn't be happier. The radon readings on my tester immediately started dropping and now measure under 1.00. I would highly recommend DRC.

    Bio-One Chicago - biohazardcleanup - Updated July 2026

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