The front desk lady yelled at me because my tap to pay wasn't working, and I paid over $40 for my…read moregraduation dress and gown to be dry cleaned last Tuesday and they give it to me a week later, smelling unwashed and still having wrinkles from the original packaging. Definitely would recommend investing in quality service elsewhere.

Pretty disappointed. My girlfriend and I had used them for quite some time, but recently their…read morehandling and cleaning have been unacceptably poor. For example, four new, from the tailor, white shirts came back with grayish patches/streaks, and yellow blotch stains on the collar. Like someone took a yellow sharpie and left dots all over the collars. Won't be returning, and I recommend not bringing your stuff there.

I stopped in last week to get a dress taken in and hemmed. It was ready within the week and a super…read moreeasy experience overall my dress came out exactly how I wanted and super reasonable prices I would 100% recommend and I will definitely be coming back!

This is one of the best dry cleaning spots that we've found throughout our time living in New York!…read more Prices are very reasonable and they do alterations as well. While the alterations don't get too complex, what AM offers usually covers most of what I need. Alterations pricing are also incredibly reasonable. I've had pants, shorts, skirts and dresses hemmed here, as well as buttons resewn on items. You can usually get your clothes back within a 2 to 3 day turnaround and can pay before or at pick up. A consistent and great business in the neighborhood!

I'm very upset with this place. They lost my favorite sweater. I didn't notice until I got home. I…read morehad brought six items (as can be proven by the receipt) and received five back. When I told the owner this he said he usually counts the hangers and doesn't lose anything, so there's nothing he can do, even though he absolutely lost it. This sweater was a gift and meant a lot to me as well (plus it was cashmere), and he really couldn't care less. Didn't even offer me compensation for the dry clean price. Don't go here unless you want to risk losing your clothes and not even get some empathy in return. Would rate zero stars if I could.

I brought a coat here that was retailed at $475. There was a small spot where I wasn't sure if I…read morehad discolored it. The owner at the front said that it may be discolored, or may be leftover stain so they'll see what they can do. When I came to pick it up, not only was it confirmed that I had, in fact, discolored one spot, but the dry cleaners had discolored the rest of the coat as well, leaving huge marks of white throughout an otherwise indigo blue coat :( The owner and I agreed on a repayment of $300, but when I came back the next day to pick up the check, he lowered the repayment to $200. He said that his wife told him it was worth even less than that :( this coat is so special to me and cannot be replaced. They also lost the belt of the coat! I feel disregarded in a neighborhood where I otherwise feel so welcome and taken care of. Ruining a coat is one thing, coming to an agreement and then going back on your word is another. The latter is much harder to get past.

Great people Great work My favorite cleaners in the neighborhood , amazing service and…read moreprofessionalism at affordable prices

I've been coming here for years and am always greeted in a friendly manner by a man who I think is…read morethe owner. There is a little watch shop that I've gotten my watch fixed at a couple of times and I am always pleased with the work there. As for the cleaners portion of the store, I can drop off and my clothes are ready in a timely fashion. They usually do a good job but the one time they didn't, they took my item if clothing back and redid it at no extra cost to me.

Time to update my review and upgrade Martini Cleaners to the four star rating it deserves…read more In the two-plus years I've been using their services. I've never had an issue with them: never a single delay, never a problem. Items were ready for pick up when they said they would, and some times even earlier. Their service has been impeccable. I still think that $3.50/shirt is a bit steep, but their prices are lower than other nearby cleaners (Goody Cleaners and HMS Cleaners). And something has to be said for a service that is consistently good year after year. I'm definitely a fan.

Caveats: -Expensive, even though their prices on par for…read morethe area. Sad. Explain to me why a dry-cleaner in Crown Heights Brooklyn charges more for shirts/slacks than a place in upper Manhattan. Baffling! They should get off that band-wagon, I think they would see more business. -Close early: I believe at 7 PM, they completely shut-down. Doesn't really make sense if like me, you work/workout and realize you arrived too late when attempting to pick-up your dry cleaning after a long day(yet instead you do a palm-to-face when you arrive and the lights are completely out--yet every other business and Franklin Ave is still open--including the florist). The Jersey shore (GTL) would not be impressed. Not that that's their demographic but still, come on! Strong suit- They make your shirts look like they were pressed for the Oscars, nearly every-time. Great quality, friendly service.

They got a red paint stain out of a suit jacket after another dry cleaner said the stain had set…read moreand refused to even try. Thanks!

They did an okay job! Was able to tell then wheat I wanted and tried everything on... there were a…read morefee mistakes with the hemming but got it fixed for free. Around $170 for 1 coat dry cleaned, 2 paints hemmed, a button fixed, and a pair of jeans made longer.

Service was friendly, timely, and helpful. Prices were fair…read more I came here at the start of summer to clean some winter puffers, jackets, sweaters, etc. I had quite a large number of items. When I dropped off my items, it was explained to me that there was a risk of fabric deterioration/fading for a couple of my items due to their age/material. Still really pleased with how everything turned out :)

I've been going to Anna Cleaners in Crown Heights for over 20 years, and they remain one of the…read moremost reliable and consistently excellent businesses in the neighborhood. It's rare these days to find a place that treats you like family, remembers your preferences, and delivers top-notch service every single time -- but Anna Cleaners does exactly that. Whether it's dry cleaning, tailoring, or last-minute fixes, they always get it right. My clothes come back looking fresh, perfectly pressed, and well cared for. The staff is warm, attentive, and genuinely committed to making sure you leave happy. Their professionalism and pride in their work shine through every visit. After two decades, I can confidently say: this is the BEST cleaners in Crown Heights. Reliable, friendly, and consistently excellent -- Anna Cleaners is truly a neighborhood gem. Highly recommend! S. Balfour

Yesterday a machine broke with my clothes still inside . Was stuck on soak cycle for over 90…read moreminutes when the whole cycle should take 30. Owner was nowhere to be found and the only attendant left did not care and just stared at me blankly while continuing to fold someone else's clothes . After two plus hours the owner comes and tried to haggle his way out of issuing a refund . Worst customer service of my life . Oh forgot to mention these washers were 18 quarters previously and are now 24. 24 quarters to have your clothes held hostage by the worst laundromat in the city. Ridiculously crowded. Long waits for dryers because half of them are "reserved" so the new gentrifiers in the neighborhood can use wash and fold service. It's a shame

Have been using them for almost 4 years now. Always fast, always clean and always wonderful!read more