1. 24 Rooter & Plumbing

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Upland, CA

24 Rooter & Plumbing

5.0 (6 reviews)
Open • Open 24 hours

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6 months ago

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Santiago G.

DS thank you for the kind review. we truly appreciate it

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4 months ago

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Santiago G.

Melanie Thank you for sharing your visit with Steven. Call us anytime

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1 month ago

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7 months ago

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Santiago G.

Row J. Thank you for the great review..

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2 months ago

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Santiago G.

Debbie. Thank you for the kind review. Call us anytime.

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7 months ago

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Santiago G.

Thank you for the sharing your experience. Call us anytime

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Ask the Community - 24 Rooter & Plumbing

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AAA Water Heater Company - New Water Heater Installed

AAA Water Heater Company

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I'm writing this review because I rely on Yelp reviews for how I hire for home repair. I sent a…read moremessage late Tuesday night via Yelp and got a response even after hours. The next day Sam followed up with me and gave me a quote for a water heater install and said he'd be there within 2 hours when I was ready. I told him I needed to discuss with my wife. During this time, I called another local company for a quote and they quoted me about 800$ more for the same exact branded/sized water heater, installation hoses/connection, etc. their warranty was also one year less than AAA was providing. I then called another plumbing company and their quote was even more astronomical than the second company. So I called Sam back after agreeing with my wife that we would proceed with him. He stated he had a new customer in the 1 hour we'd last spoken, but not to worry because he'd still be there same day just later in the afternoon. He provided a time frame and text when he was 30 min out. He arrived and got the water heater swapped out in 2 hours as he said over the phone. We went from having a leaking water heater to a brand new one. It's all up to code and we feel very confident in Sam's work. Additionally, Sam was a very courteous and polite guy. He explained everything and answered every question we had. He never seemed rushed or tried to upsell us anything. His customer service was outstanding.

I had a fantastic experience with AAA Water Heater Company and can't recommend them highly enough…read morefor their honesty and professionalism. I reached out for a second opinion after another company suggested I immediately replace the water heater in my rental property with a much more expensive tankless unit. Instead of just trying to make a quick sale, Bill at AAA gave me a truly honest assessment. He pointed out that while a tankless system has its perks, the yearly maintenance requirements could actually be more of an inconvenience in a rental situation. He provided clear, transparent pricing for both traditional and tankless options but ultimately helped me realize that my current unit still has some life left in it. It's rare to find a business that prioritizes the customer's best interest over their own immediate profit. Because of this integrity, I've decided to "ride out" my current unit for now, but I will absolutely be calling them the moment it's time for a replacement. I plan to use them for my rental properties moving forward, and I will be recommending this company to all of my family and friends. If you want an expert opinion you can actually trust, look no further!

Alpine Plumbing Heating And Air

Alpine Plumbing Heating And Air

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I had a great experience with Alpine Plumbing. From the beginning, their communication was…read moreexcellent. It was easy to schedule a consultation, and I received an estimate within 24 hours. What I appreciated most was that they were honest, fair, and never pushy. They gave me their recommendations and pricing, but also made it clear that if I wanted to wait on something I had asked about, that was completely fine. There was no pressure to move forward just for the sake of making a sale. Honesty and communication are two of the things I value most when working with a contractor, and Alpine Plumbing delivered on both. I really appreciated their professionalism and straightforward approach and would definitely recommend them.

Herb at Alpine Plumbing Heat & Air is the real deal. We got a city notice about a water leak and…read moreneeded someone fast. Herb made the entire process and assessment so easy, and he found the problem within just 5 minutes. He didn't even charge us for the assessment, which says a lot these days considering he still has to spend his time and gas to come out. Herb is friendly, down to earth, patient, and thorough from start to finish. This review honestly doesn't do him justice. We're already planning to use Alpine for a full plumbing and AC renovation on our home, and we're looking forward to being lifelong customers. Couldn't be happier with the service. Highly recommend Herb and this team to anyone who needs an honest, skilled plumber.

Steve's Five Star Service Cooling, Heating & Plumbing - logo 1

Steve's Five Star Service Cooling, Heating & Plumbing

(594 reviews)

The highest praise for Steve's 5 Star Service! I'm absolutely astonished with their service and so…read morehappy I chose this company to handle my HVAC replacement. They provided white glove service from quotation all the way through installation. I was simple to book a same day inspection and quote request for a new HVAC unit online. The repair technician Angel Perez was just that, an absolute angel. He was unbelievably kind and knowledgeable. After meeting with him and hearing him speak to other members of the company over the phone, I knew this was a special company. The employees spoke to each other like family. Once I submitted my signed contact online, Angel thanked me for choosing them and welcomed me to the family. Contract provides excellent warranty on parts and labor. Unit included install of ecobee smart thermostat, which I am in love with! Not sure how I got by all this time without one. By far the best quoted price out of the four I received. On the day of installation I received a text update with a photo and name of the lead installation technician Jon Neves. He and his team arrived right now time and finished the work exactly at their provided estimated completion time. The team placed a mat by the front door entrance to my house, which was a very nice touch, covered carpeted areas where they would be walking. After the job was complete they vacuumed their work space and it was like they weren't even in the house. The group of guys working in the installation took great care in everything they did. My installation required a crane to get the unit on top of my house and The Purple Crane was in and out quickly. The crane didn't disrupt my neighbors or even the trash service that morning. The crane was in and out in less than 30 minutes. Highly recommend Steve's 5 Star Service. They offer a service membership for less than $20 a month to handle HVAC tune ups, water heater flushes, and any service needs. You read that correctly, they also do plumbing! They will now be my go to for any plumbing needs. I'm due for a new water heater and I will be contacting them in the near future to handle my replacement. Steve's 5 Star Service took such great care of my baby girl and I during the heat. They were urgent to get us some reprieve from the heat and cool air into our home again. They are the nicest group of people I've ever hired. True to their word, take great pride in their work, take respectful care of their customers and provide easy breezey service. Shout out to the wonderful team that assist me on this project: Angel Perez, Jon Neves, Brad, Javier and The Purple Crane. Thank you thank you! I cannot thank you all enough! It was a pleasure working with you. Breana Cumberland Smith Chino, CA

Great response time. High prices. Great customer service…read more I needed my garbage disposal fixed. I'd purchased a replacement for another house years ago so just needed it installed. $398 for install only. Job took less than an hour. I did it because I didn't have a lot of time to get it done. I called around and could have gotten it done for 1/2 that. Lesson learned... I can't say I won't use them again but it would have to be for an emergency only, as they are super responsive.

Plumbing Buddies

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(251 reviews)

Need my water heater looked at and gave plumbing buddy the first call because of the 4.9 stars out…read moreof 200+. Phone rang and rang. Finally a young man picked up. I ask (to confirm) that they cover my area. Gave him the zip code and he said "sorry, that's out of our coverage area". I was like really, you can't cover 10 miles from your office in Glendora? Wow!! They he preceded to say I'll schedule a time anyway, and have someone else call you for the time. Before I can give him my info, he hung up. REALLY?? Wow!! UPDATE: Jeremy the owner took time and call me to apologize. Apparently the third party call center was the one that dropped the ball. Appreciate the gesture, hence the revised review. Unfortunately, already called someone else for my issue.

I'm writing on behalf of my mom, Nora…read more Jeremy was excellent to work with from start to finish. He came to my mom's house to inspect and remove her old water heater and install a new one. Jeremy was professional, punctual, friendly, and communicated clearly throughout the entire process. He took the time to explain everything and made sure all of her questions were answered. She also appreciated how clean and organized he kept his work area from start to finish. The installation was completed efficiently and with great attention to detail. Most importantly, my mom now has the peace of mind that comes with a brand-new water heater and knowing the job was done right. She is very pleased with Jeremy's service and would highly recommend him to anyone looking for a reliable, knowledgeable, and trustworthy plumber. Do not hesitate to call Jeremy for all your plumbing needs!

24 Rooter & Plumbing - plumbing - Updated October 2026

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