Went to another optometrist earlier in the year. Took my glasses back 4 times and they are still…read morenot right. I can't even use them at night to drive. Finally decide to use my FSA funds to go someplace to get new glasses. Elite Eyecare was absolutely wonderful! From the eye exam to picking out new glasses, the entire staff was most helpful. I was so glad that the ladies in the eyeglass area actually gave me their opinions about the glasses I was trying and even helped me look. All around great experience. I will continue to use them.

I was stressing, because my fav sunglasses had a screw come out of the lens. I stopped by Elite to…read moresee if they would help me in my crisis. I Absolutely cannot say enough great things about ELITE EYECARE. I stopped in for a quick fix on my sunglasses (which were not purchased there), and only did they help me right away, they did not charge me. The staff was incredibly kind, welcoming and professional, truly going above and beyond. It is super rare to find that level of genuine customer care these days, and they made what could have been a hassle into a smooth and pleasant experience. I highly recommend them for quality eye care with a personal touch.

A sad story: broken eyeglass frame, from out of town, no prescription. Kathy and Missy repaired a…read moremangled frame and reset frames. Wonderful service! Thank you, Jim

I saw Dr. Brian Peterson at Infocus Eyecare in Ormond Beach. Not only did he give an excellent and…read morethorough eye exam, he was a very pleasant and caring person. The optician side of the business was great, too. I want a specific style of frame (aviator with wrap-around temple piece) which are common anymore. They were able to source them and I had my new glasses in a week and half. I am not sure why there are some bad reviews from California. Perhaps they are reviewing a different company there with the name Eye Design Eyewear. The business in Ormond Beach Florida does not use that name anymore, and Yelp should adjust its site accordingly.

The Ormond office was ok. Couldn't get into the Palm Coast office sooner so they had an appointment…read moreat the Ormond office right away. It took a little long as they were under staff, but that was fine. Just glad I got an appointment. Everyone is great and nice.

do not go to this place if you want to get in and out in an efficient manner, they made me wait an…read morehour and 20 minutes and I just left. I don't know why they make appointments because they don't keep them.

I asked them for my contact lens prescription and instead of saying they would send it out to me…read morethey started arguing with me about their procedures. And then accused me of arguing with them. This is after paying hundreds of dollars just to get an eye exam by an optometrist not even an ophthalmologist. The Doctor was ok But examined me without checking my eye first to see if there was a lens in there so she had to start over. And why does a simple eye exam take an hour and a half? The staff needs proper training on how to deal with customers. I am not going back there.

I have had nothing but great care from the Dr Eye team! They helped me find great fitting glasses…read moreafter a horrible experience with a different provider in New Smyrna Beach.

This was my first time here and with Dr. Cary. He was very thorough and gave a very compleat exam…read more He is under Florida health care as well. Helps to defer the cost. Overall a great experience and I will be scheduling the rest of the family for there exams.

My family has been going to Dr. Cady's office for a few years and we have finally determined the…read moreoffice has a chronic scheduling problem with wait times often exceeding 90 minutes. Dr. Cady is nothing special and his assistant immediately became hostile towards me when I questioned what my insurance covered. She was aggressive and refused to even look up the information to verify what I was saying. It was unbelievable and although he didn't see how nasty she was he still condoned it when I alerted him of her hostility. They lost 4 patients today. I highly recommend avoiding this office if time is of value to you and you want quality contact fitting procedures.

BANDITS! They took my $55 Co-pay, did an eye exam, told me I need a stronger prescription and need…read morenew glasses. They documented MY prescription in their records. I need the prescription so I can get glasses. All they have to do is print the prescription. They won't do it unless I give them $75. They want $75 to print my prescription. THEY SUCK!!!!!

Very friendly professional staff and the Dr. Is great. Procedure was explained and quick and…read morethorough.

I went here to get a contact lens exam. While Dr Keesling was nice enough, can't say as much for…read morehis staff. They were extremely rude & condescending. My husband & 9 year old were waiting for me to get my exam & the office staff spoke badly about people (very loudly). They obviously wanted to be heard. I waited over one week for my trial pair of lenses. I had to call them & tell them that I needed SOMETHING. We ate $140 (the cost of the exam + the cost of the trial pair of lenses). I refuse to go back there. I will go elsewhere to get another exam so I do not have to go to that office again.

Super place. The doctor was great with my son. They have always been helpful with all our…read morefamily's glasses. They really know how to give great customer service.

This is a great group and the team moves you through for a compleat exam. This is under Florida…read morehealth care as well. Helps to defer the cost. They have an optical area as well and give a discount that makes them competitive with others in the area. Overall a great experience and I will be scheduling the rest of the family for there exams.

My wife and I have been coming to this optometrist for years. The hours are challenging at times…read morebut they will get you in. The staff is nice and the optometrist is very good. Recent changes in FHC insurance may make us move next year for our annual visit.

I have a very similar story as the other dissatisfied customers. I also was seen by dr caddy (use…read morethat term loosely) was completely checked out had a script for glasses that could be purchased right there. Of course for convenience I got a estimate to replace my lenses with the new script. Th price was off the charts and I would be without my glasses for 4 weeks. Decided to shop around. Thank god. Went to vision one. They were so nice replaced frames and glasses for a third of the price and had them ready in a week. When I tried them on my vision was worse than my old ones. I said you made them wrong. They check the script dr caddy wrote and said they matched perfectly. Told to go back to caddy and have him recheck. Which I did and he had wrote the wrong script. Rewrote new and went back to vision and they were nice enough to redo for no charge. That was in June 2022 I'm just glad he's not a commercial pilot. Never going to use this guy again.

I really love the eye doctors here. They do a great job and the location is very convenient as well.read more

Had an excellent eye exam Dr Criscio really does a great job job this the second time and the last…read morepair were the best pair I've ever had and they have excellent selection of glasses there too thank you again