A sad story: broken eyeglass frame, from out of town, no prescription. Kathy and Missy repaired a…read moremangled frame and reset frames. Wonderful service! Thank you, Jim

I saw Dr. Brian Peterson at Infocus Eyecare in Ormond Beach. Not only did he give an excellent and…read morethorough eye exam, he was a very pleasant and caring person. The optician side of the business was great, too. I want a specific style of frame (aviator with wrap-around temple piece) which are common anymore. They were able to source them and I had my new glasses in a week and half. I am not sure why there are some bad reviews from California. Perhaps they are reviewing a different company there with the name Eye Design Eyewear. The business in Ormond Beach Florida does not use that name anymore, and Yelp should adjust its site accordingly.

The Ormond office was ok. Couldn't get into the Palm Coast office sooner so they had an appointment…read moreat the Ormond office right away. It took a little long as they were under staff, but that was fine. Just glad I got an appointment. Everyone is great and nice.

On 8/19/2024, I had cataract surgery on my left eye. Dr. Zobian removed the cataract, used a laser…read moreto correct my astigmatism, and then implanted a new lens. My eye was bandaged, and I went home. The next morning, I woke up to complete fuzziness and severely impaired vision. Over the next two months, I continued seeing Dr. Zobian but was repeatedly told everything had been done perfectly, despite my ongoing issues. The attitude I encountered was dismissive and arrogant. For context: Two weeks before this, I had cataract surgery on my right eye, which was very successful. I chose a lens for my left eye that was supposed to allow me to see up close without glasses. The staff at Tomoka Eye Center have generally been very good--my concerns are specifically with Dr. Zobian. At the recommendation of a retina specialist in Port Orange, I sought care at Bascom Palmer Eye Institute. They are an incredible facility, and I would strongly encourage anyone considering cataract surgery to seek care there, even if it requires travel. I will never allow Tomoka Eye Center to treat me again. I am currently seeking legal representation. Unfortunately, two major challenges exist: Florida's medical malpractice laws heavily favor physicians over patients. There is a two-year statute of limitations. I believe Tomoka Eye Center is aware of this timeline and is simply waiting it out. I only approached them after months of due diligence and extensive evaluations at Bascom Palmer. Once I exhausted all other avenues, I attempted to have a conversation with Tomoka. I spoke once with their operations director and have received no follow-up. Today, I am legally blind in my left eye. I rely entirely on my right eye and now wear trifocals just to function. This experience has profoundly changed my life and who I am as a person. You don't truly understand how important your vision is until it's compromised. To then be dismissed by a doctor is deeply frustrating and disheartening. I share these so others will think carefully before choosing where to trust their care. Your sight is too important to take lightly.

I asked them for my contact lens prescription and instead of saying they would send it out to me…read morethey started arguing with me about their procedures. And then accused me of arguing with them. This is after paying hundreds of dollars just to get an eye exam by an optometrist not even an ophthalmologist. The Doctor was ok But examined me without checking my eye first to see if there was a lens in there so she had to start over. And why does a simple eye exam take an hour and a half? The staff needs proper training on how to deal with customers. I am not going back there.

I have had nothing but great care from the Dr Eye team! They helped me find great fitting glasses…read moreafter a horrible experience with a different provider in New Smyrna Beach.

This was my first time here and with Dr. Cary. He was very thorough and gave a very compleat exam…read more He is under Florida health care as well. Helps to defer the cost. Overall a great experience and I will be scheduling the rest of the family for there exams.

My family has been going to Dr. Cady's office for a few years and we have finally determined the…read moreoffice has a chronic scheduling problem with wait times often exceeding 90 minutes. Dr. Cady is nothing special and his assistant immediately became hostile towards me when I questioned what my insurance covered. She was aggressive and refused to even look up the information to verify what I was saying. It was unbelievable and although he didn't see how nasty she was he still condoned it when I alerted him of her hostility. They lost 4 patients today. I highly recommend avoiding this office if time is of value to you and you want quality contact fitting procedures.

BANDITS! They took my $55 Co-pay, did an eye exam, told me I need a stronger prescription and need…read morenew glasses. They documented MY prescription in their records. I need the prescription so I can get glasses. All they have to do is print the prescription. They won't do it unless I give them $75. They want $75 to print my prescription. THEY SUCK!!!!!

Very friendly professional staff and the Dr. Is great. Procedure was explained and quick and…read morethorough.

I went here to get a contact lens exam. While Dr Keesling was nice enough, can't say as much for…read morehis staff. They were extremely rude & condescending. My husband & 9 year old were waiting for me to get my exam & the office staff spoke badly about people (very loudly). They obviously wanted to be heard. I waited over one week for my trial pair of lenses. I had to call them & tell them that I needed SOMETHING. We ate $140 (the cost of the exam + the cost of the trial pair of lenses). I refuse to go back there. I will go elsewhere to get another exam so I do not have to go to that office again.

Super place. The doctor was great with my son. They have always been helpful with all our…read morefamily's glasses. They really know how to give great customer service.

This is a great group and the team moves you through for a compleat exam. This is under Florida…read morehealth care as well. Helps to defer the cost. They have an optical area as well and give a discount that makes them competitive with others in the area. Overall a great experience and I will be scheduling the rest of the family for there exams.

My wife and I have been coming to this optometrist for years. The hours are challenging at times…read morebut they will get you in. The staff is nice and the optometrist is very good. Recent changes in FHC insurance may make us move next year for our annual visit.

I have a very similar story as the other dissatisfied customers. I also was seen by dr caddy (use…read morethat term loosely) was completely checked out had a script for glasses that could be purchased right there. Of course for convenience I got a estimate to replace my lenses with the new script. Th price was off the charts and I would be without my glasses for 4 weeks. Decided to shop around. Thank god. Went to vision one. They were so nice replaced frames and glasses for a third of the price and had them ready in a week. When I tried them on my vision was worse than my old ones. I said you made them wrong. They check the script dr caddy wrote and said they matched perfectly. Told to go back to caddy and have him recheck. Which I did and he had wrote the wrong script. Rewrote new and went back to vision and they were nice enough to redo for no charge. That was in June 2022 I'm just glad he's not a commercial pilot. Never going to use this guy again.

I really love the eye doctors here. They do a great job and the location is very convenient as well.read more

Had an excellent eye exam Dr Criscio really does a great job job this the second time and the last…read morepair were the best pair I've ever had and they have excellent selection of glasses there too thank you again

Biggest time wasters and the most frustration I've ever experienced in ordering glasses over the…read morepast 40 years. Two thumbs down for the retail side. They are highly unprofessional and poorly managed. The optician side is marginally better. Severely disappointed in the lack of service and low quality received and will never use them again.

I placed an order with LensCrafters at the Volusia Mall in Daytona Beach Florida on December 23rd…read more2025. The sales person was Ashley who is also the manager of the store. The sales order number is #1036618190538. The order was for blue lens computer glasses. I provided them my existing frames. I contacted the store on Jan 10 2026 and got a message stating they would call me back in 2 days. I did not receive a call from them. I contacted them again on Jan 20th 2026 at 9:47 AM and got the same message. I then contacted LensCrafters.com via phone and was told that my order had been cancelled and I needed to contact the store. I explained the situation and was told the only way was for me to travel to the store in Florida. I then tried again to contact the store on Jan 20th 2026 and I was able to speak to someone at the doctors office there. The person told me that they would leave a message for the manager and I would be contacted. I wanted to speak to Ashley and tried several times that day to reach the store 3 times but no one picked up and all I got was a message stating that someone would get back to me within 2 business days. On the 4th try Ashley picked up. She confirmed that the order had been cancelled because the glasses had come back but they did not pass quality control. She said one of the employees there would get back to me the next day. Of course no one contacted me the next day. I tried contacting the store on the 24th of Jan again, after a couple of tries I got through. I spoke to Ashley for a few minutes and was put on hold. An employee came on line and asked if I could describe the frames I gave them. I told them they had the frames and should look at the frames themselves. I was put on hold for 15 minutes. The employee came back at which point I asked them to simply refund my money and send my frames back. She said ok. I asked her to put me back in touch with Ashley so I could confirm this. I was put on hold for 15 minutes again after which I hung up and tried to call again a couple of times to no avail. I am now out of my money and my frames. Do not go to this store. Ashley is the Manager. They have stolen my money and my frames