Giving all my stars just for the customer service!! What a great experience they turned this into…read morefor us. We got served the wrong pizza and even the wrong pizza size, we all insisted it was okay and we'd just accept what we got since it was delicious! The manager insisted we get the correct pizza and took care of us! He was phenomenal! Great ambiance, loved the outdoor area and loved the crust on the pizzas!

Nice looking place. Plenty of seating inside and out plus a good sized bar. A good vibe…read more Our server was super friendly. We arrived early for a birthday dinner and we chatted with her for a while. Nice and answered all questions. We had a party of eight and a few apps and pizzas were ordered. All food came out in a reasonable time and was piping hot. We got a few pizzas so I'll generally comment that the crust was very good and toppings were flavorful and plentiful. The apps were tasty and good sized. The highlight was the charcuterie plate, filled with cheese, fruit and meat. Several folks ordered cocktails and enjoyed them. I drank a Great Lakes beer (Oktoberfest), but no draft beer. Plenty of wine available. Nice spot worthy of a visit if in the area.

I left the house today with absolutely no destination so I wandered around for a bit and ended up…read morenear Summit Mall, which was just stupid with nowhere to dine so I looked on line at restaurants and picked this one out and drove to it. The parking lot was full at 1:00; walked into this restaurant seated immediately with windows off to the side. I must make a note. It is Kentucky Derby Saturday. All female servers have dressed appropriately with fascinator's in their hair and hairdos to match the elegance of that event. Unfortunately, I've been seated down, in a section where I can't see the rest of whatever's going on, so I'll have to wait to do this before I leave My server Katie D must REALLY love this place because I asked her for her favorite or what some suggestions might be --she gave me at least 14 things to pick from. I settled for the I think 12 ounce double pork chop which came with roasted brussels sprouts done to perfection and riced cauliflower---a very diabetic, healthy meal. when it arrived it was cold and you just don't eat brussels sprouts cold. And very cheerfully she took it back and was back in no time with a new plate of steaming hot food. I was seated on the windows side where I could see the parking lot and in the next hour and a half dozens and dozens of people came to dine at the establishment. There were people all dressed up for Derby day. There were men in suits and ties it was going to be an event I understand. I haven't had this great of a meal and this great of a time with a super great server and service and delectable food in three years and I've been a Yelp writer for longer than that. That should tell you something about this restaurant if it isn't a three or four or five star restaurant, a darn well should be. They don't need a holiday to dine in here and have great service great time and great food... Even if you're dining alone. Do not miss going to this one. I know I'm going back and I live the southeast side of Cleveland Ohio.

Went into Town Tavern for the first time tonight. Sat at the bar, ordered drinks and food. 75…read moreminutes later we were still waiting on our food!!!! Manager came over and spoke to us but offered no solution to our situation. Walked out hungry with no food after waiting close to 90 minutes!!! Will never go back!!!

So disappointed with our recent visit, we have always had a phenomenal experience and this time did…read morenot meet our prior expectations. We had to go to the bar to ask to order a second round of drinks and ask to have dirty plates removed from our table. 3/5 steaks were cooked incorrectly and the Fleming's potatoes were crunchy/undercooked. We were seated by a table by the door with a cold breeze every time it opened and asked to be moved to a table by the wine room, we were told we couldn't due to "bartender preference". No one was seated there the entire time we were there. Can't wait for Hyde Park to open across the street. Cocktails Smoked Old Fashioned Espresso Martini Blueberry Lemon Drop Post & Beam Cabernet Dinner Petite Filet Petite Filet with Blue Cheese Wedge Salad Lobster Bisque Fleming's Potatoes Chipotle Mac & Cheese Asparagus

Stopped by for a bite on a Friday night. We found seats at the bar right away (many spots at the…read morebar and several tables available). The ambience was lively and service was quick. Unfortunately, the rest of the visit fell flat. My cocktail was way too sweet. And at $21, your drink should be perfect. And the bartender had no intention of building any kind of rapport, bordering on rude. The food was decent, but overpriced. Needless to say, I will not be going back and do not recommend this restaurant.

I really enjoyed dining here for lunch! The ambiance is fantastic. Everything looks new, clean and…read morewell designed. I ordered a cup of Chai tea and a Caesar salad with Salmon. The tea was very good and served in a large cup. The salad was served in a large wooden bowl with fresh lettuce. Croutons and shaved Parmesan cheese. It was served with a large piece of salmon perfectly seasoned and done medium rare as ordered. The service was also very good. The only reason I did not rate this higher was the pricing. My bill was a little over $25 which seems a little high.

This restaurant was a great spot for dinner. Our server, Lilly, was amazing. She was very friendly!…read moreWe have a gluten allergy in our party and she helped us with the menu and asked the chef what items we should try / avoid. The food was great and I would recommend trying it out. Parking is tricky, we got the last spot in the whole parking lot, but they also have valet available.

The food is always really good. We've ordered takeout and have also dined in, and both equally as…read moregood.

I loved the vibes of Cheers as they have a garage door that opens up to let fresh air in. There is…read morea wide variety of liquors to choose from, but I stuck with their well tequilla as it was a cheaper option. The bartender was attentive and friendly!

Such a great spot to have a night cap or after dinner drink! We had a big group pop in on a…read moreSaturday evening and the staff was amazing and quick to take care of us all. Great mixologist and such fun options for cocktails. Can't wait to return and check it out earlier in the day on a Saturday when we have more time.

This is a great place to relax for a couple drinks, has great decor and service is good as well…read more Very comfortable feeling. Our barmaid was great , very friendly. However they don't serve food, you can order pizza from next door to go with your drinks and hang out with friends. And they do have a few board games.

Firehouse Tavern - Honest Review…read more We stopped in because one of the ladies in our group was craving sweet potato fries. Unfortunately, when we arrived, we were told they're no longer on the menu--even though they still appear on the website. Our waitress explained there's a new manager and they currently don't have access to update the online menu. The atmosphere felt cold and very empty when we arrived, so we asked for something warm to drink. The only options were Coke products, so five of us settled for simply a cup of hot water. There were nine of us total, and the food came out sporadically. We tried to wait until everyone had their meal, but the timing made it a little awkward. On a positive note, I ordered the House on Fire Jalapeño Popper Burger. It came with crispy bacon, cream cheese, and jalapeños. The menu said the jalapeños were deep-fried, though I only received soft ones. However -- the burger was cooked perfectly. I asked for medium, and it came out pink inside, which told me the patties are made fresh. My side was the homemade potato chips, but they were just dry fried potatoes without much flavor or crisp. Once everyone finally had their food, the waitress disappeared. I ended up going to the bar myself to ask for water, and was handed a plastic cup with no ice. We didn't see the waitress again until she came around with the checks. The good news is: They do take credit cards The restaurant is wheelchair accessible -- but only if the correct parking spot is open. Once the lot fills (about 10 cars), the incline makes it nearly impossible for a handicap van to park safely. My burger, fries, and cup of water came to about $15. Overall, I'm not sure I'd return. My friends seemed to enjoy their meals, but between the missing menu items, slow service, and lack of warmth in the atmosphere, it just wasn't the experience we hoped for.

Went to Firehouse Tavern in Copley. The burger was and cooked just how I like it. But man, the…read morevents were dripping right on our table, which was annoying. Portions were kinda small, left me hungry. And the food took forever to show up. Good burger, but the Fries looked great were inedible. How I don't know.

Great menu. Nice atmosphere Service was good. Easy to talk with friends. would be 5 stars but…read moreparking is limited

Came here late one night and it was an hour before closing and we were turned away at the door…read more We came back the next night with 30 mins to last call and that's where the photos from this post came from. Our server was fantastic and that's the main reason for the review. The food was decent nothing to complain about. We ordered a bunch of steaks and fries and then the appetizers and it all came out at a good pace. Overall other than the initial visit it's okay to go here.

Our favorite local neighborhood spot. So glad they upgraded the parking lot to smooth out the…read morebumps! We love listening to the live music on the patio or grabbing a spot at either bar. Perfect spot to unwind after a busy day at work. Downeast Cider Samuel Smith Organic Cider Lock 15 Brewing Blood Orange IPA Hot Honey Pizza Smashburger Buffalo Chicken Sandwich Jumbo Pretzel Chicken Tenders

Nice patio and huge place!…read more We sat outside for lunch and really enjoyed it! The service was quick and friendly and they had a large grassy area for kids (and dogs) to play. They also have a large upstairs bar area they open on the weekends or for private events. If you're looking for a good meal and nice outside patio this is your spot.

Went to celebrate an event in our married lives. We were regulars for years at this eatery. Always…read moregreat food and service. This last time we were both disappointed by service and food. I ordered a pasta dish with pomadoro sauce and a ceaser salad. My wife ordered pasta with seafood. It was easily 20 minutes from salad to entre. When It did come, my pasta was swimming in sauce and not what I had hoped for. My wife's dish had overcooked shrimp, scallops and other seafood was also overcooked. The dessert was good as the wine was too. Sorry to see thus happen to a once great Italian eatery. We won't return.

Stopped by yesterday with 2 friends for a 4:30 reservation - there were few other diners there yet…read more When the server seated us, she said that our table was booked with another reservation at 6:30 - insinuating we had a time limit, it seemed. Now, a server may think along those lines all the time in their job, but to say it out loud to diners was tactless and less than welcoming. By 5:30 we did not have food yet, and joked with each other that we weren't going to make it in time. Ultimately, at the end of the meal the owner came around and I told him what the server had said. He went into a discourse about how the online booking service (which we did not use) uses 2-hour reservation slots etc etc, either missing or avoiding the point entirely. I mentioned it took an inordinately long time for our orders to come to the table. He said good food takes time. A cop-out, but okay. Consider my plate of salmon piccata. The salmon was not prepared as requested. Capers appeared to be absent (the whole point of piccata) but found a mere 4 under the fish. The asparagus was missing altogether, but the server did bring some quickly. The pasta wasn't overcooked, so that was right. But there was the bread, "focaccia", $2 ala carte. It was so dense and tasteless, except for the garlic on top. There were no air bubbles in sight. Granted I'm not Italian but this was not focaccia. So we'll go back to our usual place on White Pond.