My review is only for their dry cleaning services as I have not needed any alterations. Note:…read moreownership changed sometime in 2021. I believe the previous owners retired and sold their long term business. I came here a few times to get my dry cleaning done for all the wedding guest attire as well as a leather jacket. Service is good. Nothing special but it's just dry cleaning. They get done when they said it will get done. I think prices are very competitive. Given how dry cleaning businesses are these days, I will keep coming back here. Prices off the top of my head: - dress $10 - suit jacket and pants $10 - collared shirt $5 - leather jacket $53 I'll take a picture of the receipt when I find it :) The only reason why the business is getting 4 stars instead of 5 is that the one time I wanted my leather jacket dry cleaned, the lady who serviced me just kept slapping my leather jacket on the table for every syllable she said this "this, will, take, a, month" (so 5 slaps on my jacket). That was really weird but I was like whatever and got it done anyway. It was done in a month and I didn't mind since it wasn't a rush for me.

Only been here once, it's a few blocks from my home. I don't get things dry cleaned very often, so…read morei do not have a "favorite" yet. But i needed to get a down comforter cleaned, and was looking for a new one to try. Came across this place and decided to go for it. The folks working both when I dropped off and picked up were very friendly!! Service was quick, in & out. And comforter was nicely done! Price was also very fair. I'll definitely be back!! Recommended!

This is NOT a traditional coin-op laundromat. NO coin change, detergent machine only take some kind…read moreof club card. Attendant did not speak English. I had to leave and go somewhere else. I was just visiting on business and thought a coin laundromat would be just that. Save yourself the frustration and go to another one just around the corner.

This place is great! The woman in charge was very helpful and informative since it was my first…read moretime using a laundromat.

I brought 4 items for cleaning. A puffer coat and vest, linen pants and a sweater. When i went to…read morepick up, vest and coat looked like they had not been cleaned. I requested linen pants not be pressed. They were pressed, and due to darker, color had a shine all over them and seems had lightened marks due to being pressed. The sweater had some marks where soup splashed. It still had all the marks and i even scraped off a tiny bit food residue at pickup. I asked that they all be redone. Coats and sweater were much improved but linen pants are destroyed. No offer to dismiss and charge. Oh, and the associate made a comment to me about significant amount of redo's on my account. This place might be fine for business shirts or very basic, standard cleaning if no other cleaners is convenient.

I've been using this place for roughly 6 years now. The owners are extremely nice and helpful. I've…read morenever had a situation where they couldn't help me with turning around some of my clothes the same day or help me with alterations. Highly recommend this John's

Je is amazing!!! I brought my wedding dress to her and she transformed it from an unfitted mess to…read morea beautiful well fitting amazing gown that will be perfect for my wedding day. I will upload pics of the before and after. But I could not be happier! She's a miracle worker.

I am so happy with the alterations to my daughter's softball pants. They did a very professional…read morejob!! Thank you so much!!

I've used them several times. They pick up and drop off to my home. Laundry is super neatly folded…read more Amazing job and very affordable. Sheets are amazing. They come back folded like when you buy them new!

Great service with very reasonable price. They responded to my inquest away and made it is to do…read morebusiness. My clothes were returned clean and very neatly folded. S

Ah, we came back because we have additional work being done in our basement, but I added another…read morestar! Why? I didn't see any out of order signs, there were washers and dryers for everyone (not too busy Sunday afternoon), and this time we got smart and brought our own detergent and dryer sheets. There was a worker at the desk to take in laundry and another one was cleaning the lint out of the dryers. It was amazing to see. So much lint. It was like watching Dr Pimple Popper (which I've never done BTW). The high capacity dryers practically dried everything in 10 minutes. It would have been an acceptable level of dryness from my home dryer, but I felt rich and splurged another .25 for another 10 minutes. So easy with the app!

Great laundromat and VERY clean. So many machines, there's no way you'll end up waiting. There's a…read moreplay area for the kids and they often play great music. You can also pay using the PayRange app which is helpful if you don't carry cash. Someone is always available at the laundromat that is staff. You can also purchase any items if you forgot them at home. I go out of my way to come here

Good cleaners are hard to find nowadays. The discount places want your money upfront and don't seem…read moreto do as good of a job as they should. Many independent owners are hard to communicate with or are difficult to understand. I've been going to Terramere for about 5 or 6 years now and they've been great. My clothes are treated with care and the husband/wife team that are owner/operators are kind and pleasant. Any questions or issues are easily resolved. Nice to have a cleaner that I can depend on.

The owners are nice and remember me, make small talk, etc…read more However, the last time I was there to drop off a few items, the owner noticed the hem had fallen on my suit pants. He asked if I'd like it fixed. I said sure, without inquiring of the price. Should've asked. My five items came to over $60 due to the $26 for the hem fix. No, thanks, terramere cleaners, I'll fix my own hems from now on.

this place is run by incompetent staff that don't understand the difference between "dry clean" and…read more"launder". they ruined a $695 dollar jacket that was supposed to be DRY CLEANED and now is two sizes two small - absolutely worthless. you will be hearing from me (maybe), the BBB, and the attorney generals office. who knows what else they are LAUNDERING :)

THE Tide Cleaners on Half Day Road in Buffalo Grove, IL. is managed by Mercedes, a very Aggressive,…read moreDishonest, Unhealthy, Pathetic person who lied to me about a mistake that cost me $600. I brought in a very expensive linen summer jacket for her to dry clean to remove a few spots after just wearing it for a couple weeks. When I picked it up and brought it home, it was shrunk by at least 2-3 sizes. Although I paid for it to be dry-cleaned, it was obviously laundered. When I brought it in to show her, she was extremely aggressive to me, refused to listen to my concerns and kicked me out of her store. This to me is not a very proper way to run a business. I asked her to please send it into the corporate offices to see what she could do to offset the $600 I spent to replace the jacket, and she simply refused to do that, and took no responsibility for the mistake made by one of her employees. My MESSAGE to anyone who takes their clothes to be dry cleaned is: STAY AWAY, unless you are willing the risk of their workers to cheat you out of your money by taking the price to dry clean, but instead launder at a cheaper rate, and in the process ruining your good clothes. THE PLACE WILL RIP YOU OFF, just as other complaints before my review said. STAY AWAY! Here is a review from earlier this month: The review by Chance G. said it all, and I quote from Oct. 23, 2025 had the exact same problem as me: "this place is run by incompetent staff that don't understand the difference between "dry clean" and "launder". they ruined a $695 dollar jacket that was supposed to be DRY CLEANED and now is two sizes two small - absolutely worthless."

Loved it while I was in Buffalo it was clean and had everything you may need. Always someone there…read moreto help

I went here to wash my queen size comforter. I was worried at first due to seeing lots of people…read morethere, but there was no shortage of open machines. I had trouble loading my card at first, but an employee was quick to show up and quickly helped me. All in all great experience, and less than half the price than the dry cleaners- which is what I've usually done. And much faster!! There are carts to use, and then you load cash or credit onto one of their laundry cards. It costs $.01 for the price of the reloadable card. But I'll be back so I'll keep it safe!

Fast laundry is in the name and it holds true. The employees are also really kind and helpful to…read morenewcomers! You have the option of having a laundry card here, and there is also an ATM available. They have all different sizes for their washers and dryers, making it really convenient for when you have to wash large blankets, etc. - the building and machines are also well maintained and kept clean. Would come back here again if I need to. Trust the reviews!

I was lured by the pictures and reviews. But I am a laundromat veteran of late. You walk in…read morethrough the automatic doors and immediately you are hit with a commode smell. I don't know if the doors are next to a bathroom or if the rugs have been soaked with the scent of Chicago's Montrose park public bathrooms, but it smells. The plusses are the ample parking. You're not going to have any issues finding a nice roomy spot, the lot is yuge. Another plus are the machines and dryers are on the new-ish side. Not too much dryer gunk (chewing gum-like material stuck to the dryer drum). There are a lot of machines, so even if crowded, things can move fast. The reason for the 2 stars are thus: the place is not clean. The floors always have trash. It's not a tidy place. This might be due to the staff who do their best to pretend not to ignore you. They're too busy doing the drop off service that they don't sweep up or help customers. The other bad thing is the DIABOLICAL LAUNDRY CARD. This is a card that you load up with money to use the machines. You have to permanently lose time off your life, TIME that you will never get back, trying to get the card to read on the machine readers. It is extremely oppressive and is designed to make you question the meaning of your life. This laundromat is the equivalent of the egg salad at a gas station. You're hungry and you think you'll be ok. The only reason why I've been here 3 times is because the card has a balance. I refuse to leave a cent to this place, even if the scent it gives me is unpleasant.