Alert, alert, please do not use this cleaners. If they don't lose your stuff, they will damage it,…read moreand will make all types of excuses; that they did not damage anything. They will tell you they have another special place to forward for better cleaning, Untrue. Zips Cleaners is the Best and cheaper. They won't lose your items, and I've NEVER had any damages to my clothes. I've also reported this Real Cleaners & Launderers to the Department of Consumers & Regulatory Affairs, reached by calling 311.

Had a suit tailored and cleaned. Quick service and great prices!…read moreStaff was friendly and professional. Location is right on Good Hope, has a couple parking spots on the side of the building too.

My go-to alterations spot! I've taken several items here for alterations-- dresses, pants,…read moreleotards-- and they've all come out beautifully. She recently hemmed a gown that was way too long. the fabric was complicated, but she did a great job as usual!

Disastrous Experience: Untrustworthy Cleaners Ruined My Dress…read more I recently had an extremely unsatisfactory experience with this business that left me feeling disappointed and betrayed. I entrusted them with my dress, hoping they would remove a stubborn stain and restore it to its original condition. Unfortunately, what followed was a series of careless mistakes, deception, and irreversible damage that has left me unable to wear the dress ever again. Upon receiving my dress after the initial cleaning, I was dismayed to find that not only was the stain still present, but the string that held my dress together was missing. I promptly returned to the cleaners to express my concerns and request they rectify the situation. At first, they assured me they would search for the missing string and attempt to remove the stain once again. I reluctantly agreed, hoping they would make amends. However, when I came back for the second time, it became evident that they had done nothing to address my dress's issues, let alone find the missing string. Instead of admitting their incompetence and taking responsibility for their actions, they resorted to deception. They claimed they had located the missing string. Upon returning home and closely inspecting my dress, I discovered that the cleaners had taken drastic measures without my consent. They had cut a noticeable seam down the front of my dress to create a makeshift string using the dress's own material. This reckless and unauthorized alteration had ruined the dress entirely, leaving it beyond repair and unwearable. The blatant disregard for my property, the lack of honesty, and the shoddy attempt to cover up their mistakes are appalling. I never would have imagined that a seemingly reputable cleaning service would resort to such unprofessional behavior. Instead of being upfront with me, they chose to lie, leading to the irreparable destruction of my dress. I cannot express how disheartened and upset I am about this entire experience. Not only has my dress been ruined, but I also feel cheated and betrayed by the cleaners' dishonesty. It is clear that they lacked the skills, integrity, and respect for their customers' belongings. I strongly advise against using this cleaning service for any garment or item of value. Their incompetence and deceitful practices are unacceptable and should not be tolerated by any customer seeking a reliable and trustworthy cleaning service. As for my ruined dress, it serves as a constant reminder of the poor treatment I received, and I deeply regret ever taking it to this establishment.

Good dry cleaning option, especially if you are a Lenox Park resident. The Korean woman who runs…read morethe shop is always friendly. After realizing that some new buttons hadn't been sewn on while I was picking up my dry cleaning today, she promptly took the shirt and sewed on three new buttons -- right there, on the spot. I was impressed. Dry cleaning here is a bit more expensive than other places, and I am not always convinced that my "membership card" is being credited with my purchases (free gift card every $250 in dry cleaning expenses), but all in all, I'm happy.

Very very friendly service. I've gotten many jackets dry cleaned here and they have all been great…read more A couple weeks ago I got my moms jacket altered and it turned out great. Her sleeves were too long, big, and had that balloon shape to the end. The nice Korean woman helped shorten the sleeves and make them the traditional straight look rather than the weird balloon look. Definitely will come here for alterations, if only it was closer to where I live.

Reliable Cleaners has a wonderful lady working there, one that exudes both friendliness and…read moreexpertise. I happily dropped off an heirloom table cloth to be dry cleaned and a cashmere sweater with holes to be mended. The prices were high, but the same was true of my local place in Takoma Park. I guess that's just how things are these days.

Owners seem nice and I'm sure the dry cleaning quality is high, but THE PRICES ARE TOO HIGH!!! I…read moreuse dry cleaners all the time as a working professional: $7.60 to dry clean one pair of pants??????????? $4.15 to launder one shirt????????? Absolutely crazy. And an insult to the hard working people in this neighborhood. I guess they only have wealthy customers. I'm going to stay with my Georgia Avenue dry cleaners: $3.45 for a pair of pants; $2.95 for a shirt. OUTRAGEOUS PRICES.

They charged me $25.00 for 1 down jacket, called it a down comforter. Dry cleaner up the road…read morecharged $7.95.

Customer service was extremely poor. They coudln't meet promissed time frame…read more Never answered phone calls, had to drive down several times. What a waste of time! The lady was very rude and unable to solve the issue. There were still stains on the shirts. They cleaned it agaian, but more stains than before. It's the worst dry cleaners i have ever been. Definitely wouldn't recommend to anyone.

I've been extremely happy with their quality of service! The owners are very responsive and clothes…read moredone when promised.

After more than a decade of me coming to Chevy Chase Valet I've never been so disrespected by a…read morebusiness owner in my life! If you are a woman do not bring your clothes here, John does not value you. He's an old miserable man who just wants your money. The story; my husband purchased a Canada Goose coat for me 2 years ago. To replace my old North Face which I had been keeping since high school (I'm 39 now), which John has also dry cleaned for me in the past. Last year I took the coat in after winter was over maybe wearing it 5-10 times tops! I picked it up several months later as I don't live in the area and my office moved to the other side of Bethesda (near Montgomery mall). Never bothered to look at it, which is my fault until about 3 weeks ago (it's been a very mild winter) I took it out to wear and noticed that the lining of the coat was grey (black coat) and looked like it got way too much heat as if it was pressed. This was in the lining of the sleeves and pockets. I called and John said he needed to see it. I came in so he can take a look and I've never been so disrespected by a man in my life! He yelled at me repeatedly saying me my coat was worn out, and that he didn't want to hear my bull shit and walked away! Why on earth after giving you my money for over 10 years would I lie about a coat! I don't think Canada Goose would be in such high demand if a coat looked like that after a handful of times being worn. He was incredibly rude and didn't want to take any responsibility. Completely ruined a $600 + jacket, and had no empathy whatsoever. See you in small claims court John. You messed with the wrong one! I've been running my own business for over 15 years ethically I will not be bullied by the likes of someone like you a real piece of shit and an excuse for for a human.

Always friendly and good at what they do. Been using them for several years and I have no…read morecomplaints! The negative reviews about rude owners are probably about someone else, or a different cleaners altogether.

I've been coming here for so long, I almost feel obligated to write a review…read more I've been going to Neet 'N Kleen for my my dry cleaning and alteration needs for over 25 years now. Wow! This place has been owned/operated by the same couple, I believe, for over 30 years now and for any small business to be around for that long, you know they're doing something right. In the case of Neet 'N Kleen...they're doing everything right! My wife and my clothes come back clean and consistently pressed, without issue and by the promise date - every single time. They're great with alterations too! I've never had reason to go elsewhere, except this one time when I had to get my clothes dry cleaned in a different state while traveling for business. It was one of those $1.99 for any item places. The $1.99 place shrunk and faded my sweater and over-pressed my dress shirt, leaving the shirt "crispy" (I'm not talking about starch...you could feel the burnt texture across the material of my shirt), not to mention the shirt had super deep ironed crease marks stretching across the entire back of the shirt where there shouldn't be creases. Never again. At my age, I've learned that you get what you pay for. It's just not worth the hassle and headache dealing with a bad dry cleaners. If you're looking for your clothes to come out consistently clean, with all your stains removed, on-time and always done right, look no further than Neet 'N Kleen - my go-to place for over a quarter century now!!