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    1-800-PACK-RAT

    3.0 (2 reviews)
    Closed 8:00 am - 10:00 pm

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    Services - 1-800-PACK-RAT

    In-state moving

    Out-of-state moving

    Self storage

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    5 years ago

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    Christine J.

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    6 years ago

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    Christine J.

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    King Movers & Storage

    King Movers & Storage

    4.7
    (106 reviews)

    I needed a move done on a specific day in late May (an extremely busy month for moving companies)…read moreand requested the move less than two weeks out from my required move date. King Movers and Storage was able to accommodate my move for the requested date and explained an estimate based on information I provided to them. The team sent to perform the move did a fantastic job dismantling, protecting (blankets, tape & plastic wrap were used) and reassembling my furniture at the new home. I could not have been more pleased with how the move turned out.

    Was quoted $1,948 for two hours of time to move one bedroom of boxes/furniture less than a mile…read moreaway. Let me clarify this is not for a one bedroom apartment, this is to move one literal bedroom of items from a roommate household to another roommate household so no common area items or large furniture like couches/dining tables etc. Frustrating I spent 30 minutes on the phone with them just to get an estimate that's nearly double my rent. So don't waste your time unless you're prepared to spend thousands of dollars. Would be one star, but I added a second star because the guy on the phone was very kind, and one extra star because this is about my dissatisfaction with a moving estimate, not the actual service. Again the employee who worked with me on the phone to provide my estimate was incredibly nice and helpful, I was just shocked to see the price they asked for.

    First-Rate Moving & Storage

    First-Rate Moving & Storage

    3.8
    (36 reviews)

    We hired this company for a large 1-day move scheduled 9/17/25. The process of quoting was timely…read moreand no issues. Friendly process and felt like all would go well. Pricing was fair and they were offering a discount if we booked, so we did. A few days prior to move, I called the mover to add items not on our inventory that we were originally going to move that we knew we wouldn't have time to. They ended up not being able to move most of it in time - so we did it anyway but got charged. We also moved our lamps which were on the inventory that they suggested we move ourselves or they would have to pack them. We were moving items with our enclosed trailer that we told mover we were going to do and what specifically we would be handling. No scope was affected. The week of the move, they requested to come day before to stage items to prep. They did not visit us any other time prior to move to check readiness or offer packing services. Two movers came and moved boxes that were ready into garage. Sounded like a plan, but the items moved now had no organization by room, stacked heavy on top of fragile, blocked garage doors, and blocked areas we needed to access to finish packing. We discovered this late in day. We then moved what they moved to repack damaged boxes and get our garage doors closed for the night. This stole much time needed to finish packing and prep for next day. Day of move, they showed up with 1 box truck and a small Uhaul. Did not seem adequate and it wasn't. They showed up earlier than scheduled while we are trying to finish up due to the delay they caused prior day. We asked them to wait until scheduled time. Owner was not happy about that because he was paying people that weren't working. So, we let them start in basement instead of upstairs. Only one mover spoke English, and the owner was there for a short time to get them started. This made it difficult to communicate with the team. We know we were not 100% ready, but what they did didn't help. They were not organized with no apparent process. We tried to make sure things we didn't want moved were noted and out of way, but they still packed and loaded items we were going to take, leave, or trash. If there were questions, they didn't ask. They did pack 5- 6 boxes in basement. They filled the 2 trucks, but they were unable to take everything they were hired to in 1 day. We had to use our trailer to move some inventory because they couldn't! After they finished loading, they asked where the new house was? We were dumbfounded by that question, because it should be known. They thought it was close, but it was an hour away. We assumed they'd arrive around an hour later at our new house. They didn't show up until late afternoon. Again, very difficult to communicate with the team speaking little English. I walked them through the house, explained where the rooms were by name, so they'd know where items were going. However, they couldn't read the boxes, and we had to direct every single box where it needed to go. Still things ended up in the wrong place. We ended up buying the mover team dinner as they had worked very hard throughout the day and went very late to ~10 p.m. They gave us the choice to do more that night or do in morning? We chose next morning. Thank goodness we had an extra day to move before closing. On day 2, there were no movers on site that truly spoke or understood English. They tried very hard and got the move done but it was inefficient. This left us very little time to prep the old house to be ready for buyer walk through at end of day. I informed movers I had to finish that first before meeting them at new house. They agreed and would go help with another job and then meet us at house later in afternoon. Day 2 finished late again. After moving, we discovered our $2K TV was damaged beyond repair (they packed); a piece of furniture was damaged and needed repair. We bought insurance with this company and put in a claim. They offered a small amount of money to replace TV and repair furniture. In exchange, we were required to sign a document agreeing we could not give them a bad review anywhere ever (required by their attorney; not industry). I declined to accept insurance due to this statement. Get hard copies of all documents and do your due diligence. My fault for not doing so - I trusted and assumed. In the end, the company charged more than quoted. Some of it warranted and some of it not. We gave owner the feedback above and more. He says he tried to address with us - not true. First call he denied it all and blamed us. In writing, he would not accept and changed nothing. We tried to come to terms with this company before writing any review. We did pay the full amount and did not accept the insurance as noted. The owner accepted no fault and no input! We've made large moves before with much better movers. Do your research. The good movers will quote higher but will deliver better service!

    They did not follow instructions on using 2 trailers and separate my outdoor and basement items…read moreincluding trash from my new indoor items which is in our contract and I paid big money for, the crew took stuff from my trash for personal use, and kept it with all my Funiture, soiling it all, the also damaged items and offered me 60 cents per POUND after telling me my insurance was full face value minus a deductible, I paid for 4 hanging boxes for hanging items, the just shoved them in 2 boxes with no rod. then Jay the owner had the nerve to blame me. I have witnesses and will see you in court Jay, you are a criminal.

    1-800-PACK-RAT - selfstorage - Updated July 2026

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