I have only used a storage facility a few times, usually around house moves or during college when…read moreI down sized to a dorm but it's always been a hassle in the past. you get a quote online and when you show up there's extra fees and one time account charges.... BUT that was not the case at Pride storage 2 centre st Wakefield. I booked a reservation at 430pm Saturday of Memorial Day weekend and shortly after I was being shown the grounds by a wonder man named Bob This facility is 81 units and they are all easily accessible. the units look brand new, no smell, we'll light and the price I was quoted is it NO adding fees or admin charges. also the cost for a 10x20 unit was basically the same as the competitors are charging for 10x10 unit on the fourth floor It's great value for my money and it was an easy transaction I would highly advise using this place for storage in the future Thanks

From the owner: Indoor self storage Squeaky clean Best price value and no…read more administrative fees Climate control Key pad entry Security cameras

The filled our kitchen with glasses that had beverages in them. They also opened the storage unit…read moreand I reported them to Lynn police

The moving experience did not meet my expectations. Upon arrival, the individual exhibited an…read moreunprofessional attitude. Unfortunately, this was compounded by damage to some of my belongings and the wall of my apartment and I didn't get my security deposit from my landlord. For the amount of money I paid nothing shouldn't been damage.

Very helpful office manager. Clean and safe. Plenty of flatbeds and parking…read more The quoted price seems to change when you reserve so make sure to take a screen shot. Your price is only protected for the months you prepay. Didn't know this.

Worst storage experience ever. This place is INFESTED with rats!!! Urine and feces everywhere!!…read moreCreates mold. Ruined over $10,000 of personal, sentimental items from family members that cannot be replaced and brand new items. If you look at past reviews this has been an ongoing issue for 3+ years. They regularly sweep the hallways because of the mice feces everywhere. Class action lawsuit coming.

Mi-box of Greater Billerica and Burlington was great to work with. They gave us a great price. The…read morebox was brand new and perfectly clean. The guys delivering it were super helpful and dropped the container off right where we needed it (which was a little bit of a tricky parallel park maneuver on a decline). It was nice to support a local MA, family-owned business that supports good causes. I originally called a competitor and got patched through to a customer service person on the other side of the country. It was nice to talk to somebody local at Mi-box who knows the area. Their staff is very responsive to calls and patient to walk you through the process. I would highly recommend MI-Box to anybody. I would have given more than five stars if it were possible. Thank you MI-Box

I had called around to several companies looking to rent a portable storage unit; as soon as I was…read moretalking with Meredith, I knew I wanted to do business with them. She was so sweet, professional, helpful and personable. She emailed me a quote a few hours later, and it was basically 1/2 the cost of PODS, with exceptional service! We went with MI-BOX, and could not be happier. Boxes arrived on time, placed right where we wanted them. Great, great company for many reasons! Highly recommend.

I have been a customer of Public Storage for a year now, and I have to say that I have been very…read moreimpressed by the patience, friendliness, and expertise of the managers I have interacted with. In a previous review, I recall offering my gratitude to Karen for her helpfulness and gracious way of interacting. Today, I want to provide a shout-out to Mark, who was very respectful and personable in helping me fix a small mistake I made when I closed the door to my own storage unit incorrectly leaving the latch on the outside of the door. I was able to open the space up again and properly close the door, and Mark was helpful in the way he taught me how to use the latch correctly without making me feel bad for the error. We've interacted before; every time he was beyond courteous and easily conveyed enthusiasm for his role as a person who makes it easy and anxiety-free for people who often find themselves in a transitional life phase (which is why they/I needed to place things in storage). Public Storage in Methuen is top notch!

Karen was an amazing help . thank you for everything you made this experience so much easier for…read moreus. great person overall very friendly and kind

Customer service sucks pretty bad. They screwed up our whole moving trip and acted like it was…read morenothing

They Suck! I was at…read morethe location across from the loop. Trucks are DANGEROUS because they are so outdated, windows filthy, and they take advantage of you on the gas policy. Asked to have a manager call and still haven't heard from them. Just a quick update--got the big f*** Y** from the metheun pleasant valley U-Haul, they never returned my call after saying they would. Pure Trash whoever the manager may be.... Great service you losers.

*** Update 11:56 am 8/23/2026 - Called the provided number by Emily in her Yelp response and was…read moresent to a call center, in which the person offered no help, could not tell me who Emily was, how to get in contact with them, and said that was not the manager's name ("Tanya" is the manager at my store location). They informed me again that they could not help me. Messaged Emily on Yelp and am awaiting a response. *** Three years here, two units, autopay, never a late payment. In that time, my 10x20 went from $223 to $375, and my 5x10 went from $47 to $126: $501 a month total. The same two sizes at this facility are currently advertised at $346 in-store, and even lower online. I emailed the store office, called the store, and called corporate to ask for a rate review. No response to the email or the call in-store, and corporate declined to help. Upkeep has been poor too. Screws and debris left in the drive lanes and rows, which is a real problem at a place that rents vehicle storage. I shouldn't be worrying about a flat pulling out of a unit I pay $375 a month for. Long-term customers here pay 2x to 3x more than new ones for identical space regardless of their history, and there's apparently nobody you can talk to about it.

OMG they are charging me $212 for a 10x10 and won't budge. They would rather rent the unit for $66…read moreintroductory than give me a fair rate. Im not sure where they got their business model but for sure Im getting the heck out of there.