I'm a bit late on this review because I've been moving, but I wanted to give a big "thumbs up" to the folks of 1-800-GOT-JUNK, especially Steven and Justin. I had a lot of old furniture and...yes, junk...that I didn't care to haul to my new home, so decided to give these guys a call. First off, let me say that I lived in a house with an extremely narrow driveway and am amazed that Steven managed to navigate the truck through it without incident! I gave the guys a tour of everything I wanted removed and was prepared for an astronomical quote based on the volume of "junk" I had but was pleasantly surprised with the price I was given. What a bargain! As for the "junk", I had it in the house and under the house and was sure it was going to take Steven and Justin at least an hour to make it disappear, but they made short work of it and were in and out of my home in no time at all! Steven and Justin were both extremely friendly, professional, and knowledgeable. Best of all, I didn't have to lift a finger, except to point to the "junk." If you're looking for a hassle-free and stress-free way to get rid of your "junk", I highly recommend you call 1-800-GOT-JUNK. I definitely found it worth my money and would absolutely call on them again in the future. read more

I signed up for Yelp just to rate these guys! I'm going to sound like a shill, but I couldn't be happier with my experience. I needed a family garage with decades' worth of junk and old stuff cleaned out - way too much to handle on my own. So I decided to try out 1-800-GOT-JUNK. It was super easy to set up the appointment online (and they had pretty much any time available), and as promised, I got a call before the scheduled pickup time letting me know when they'd get there. Steve and colleague (sorry I forgot your name) arrived and were friendly and professional. Before they got started, Steve explained how the pricing system worked, and everything was transparent and understandable. They promptly cleared out everything I'd requested, explained why they couldn't take paint, chemicals, fire extinguisher, old firecrackers, etc. and provided me with alternate solutions to get those things disposed of. After they were finished, they swept up the garage, we settled the bill, and I (and my family) couldn't be more pleased. I wouldn't hesitate to call them again. Best money ever spent! Thank you guys so much!! read more

I would like to take a moment to acknowledge the outstanding work done by Patrick and Jacey during the removal of our AC unit. Their professionalism and expertise were evident throughout the entire process. From the beginning, they arrived on time and were well-prepared for the task at hand. They took the time to explain each step of the removal process, which made me feel informed and comfortable. Their attention to detail was remarkable, ensuring that everything was handled with care and that no damage was done to our property. What impressed me most was their teamwork and communication. Patrick and Jacey worked seamlessly together, which made the process efficient and smooth. They also took the initiative to clean up the area afterward, leaving it in pristine condition. Overall, I am extremely satisfied with their service and would highly recommend Patrick and Jacey to anyone needing similar assistance. Thank you for a job well done! read more

I can't say enough great things about my experience with 1-800-GOT-JUNK! From start to finish, the service was fast, professional, and surprisingly smooth -- exactly what you want when you're trying to clear space and reduce stress. A huge shoutout to James and Eti, the two phenomenal employees who handled my pickup. Not only were they incredibly efficient and organized, but they also brought genuine kindness and aloha to the job. It's rare to encounter people who treat your home and time with such respect and warmth. They worked quickly without ever making the process feel rushed, and they even took a moment to explain everything clearly. I was truly impressed by their professionalism, and their positive attitudes made the whole experience feel easy and even enjoyable. If you're looking for hassle-free junk removal from a team that actually cares, look no further. Five stars all the way. Mahalo, James and Eti! read more

I was in desperate need of getting rid of some big items since I am set to move in a few weeks. Having no friends with trucks and myself a tiny vehicle, I was left with the despair that I would have to break down those items and discard of it myself. Luckily for me, I saw one of their parked trucks. On the day of my pick up, Mike courteously gave me a call in advance. Sometimes I get a little uneasy when I have the cable guys or plumbers coming over. Some will hardly talk to you or seem like they do not want to be there but Mike was absolutely wonderful. We struck up a conversation and what seemed like a matter of minutes, all the items I wanted to get rid of was out. Mike was personable and efficient. I recommend using their services. Now I get to focus on other things for my move rather on how to dispose of my junk. Thank you for all your help Mike! read more

I just came back from a trip and wanted the JUNK in my yard out of my sight. I call 1-800-GOT-JUNK? and they called back within 15 minutes. Made a appointment for that day in a couple of hours. Steven was the driver that called before he was coming and came on time. He reviewed our junk and said it would be about 1/3 of the truck and that is how they estimate the price (which seemed fair considering I didn't have to rent a truck, drive to the dump and especially touch the junk). He cleaned everything in 1/2 hour. He was running back to get the junk and worked really quick. My husband and I were very impressed with how quickly he worked and very pleasant when giving us all the info about their company. I came to work and told everyone about this company and when they do their spring cleaning to use this company. read more

Amazing Junk Removal Service - Thank You, Andres and James! Andres and James were absolutely fantastic! They helped us with a major junk removal project, and we couldn't be more grateful for their help. Not only did they work quickly and efficiently, but they were also incredibly kind, respectful, and considerate throughout the entire process. They treated our home with care, asked thoughtful questions before removing anything, and made sure we felt comfortable every step of the way. What could have been a stressful and overwhelming task turned into a smooth and pleasant experience thanks to their professionalism and positive attitude. If you're looking for a team that goes above and beyond while treating you and your home with respect, Andres and James are the ones to call. Highly recommended! read more

Booking this service was frictionless. They were easy to book and confirm, just the next day after I inquired. I had Mason and Nui come and remove my junk and they were friendly, accommodating and professional! As a single woman, dealing with services like this can be intimidating but they were exceptional and put me right at easy! Initially they quoted me above what I had budgeted to spend. I let them know what my budget was and they were understanding and very clearly communicated what they'd leave behind to match my budget. In the end, the truck wasn't as full as they thought and were able to take nearly everything. These two gentleman were amazing and you should request them anytime you use this service! Thank you Mason & Nui!! 1-800 Got Junk please give them many raises haha! read more

Called 1800GOTJUNK to help us with our upcoming move to the mainland. First off, special thank you to Jane, who was super professional, friendly, and helpful when helping us schedule the pickup. She walked us through the process step by step, and was sure to let us know that should we need her, she would be available to contact. Gerald and Byron were great! Super friendly, personable, professional, and incredibly efficient. They were very communicative, and kept us in the loop every step of the way. I would say what they charged was absolutely in line with how much they had to take, and I would absolutely use their service again. So thank you again Jane, Byron, Gerald, and 1800GOTJUNK, for making our lives that much easier today! read more

I needed to do an estate cleaning and these guys are the best! Mike, Sergio, Luke and Shawn did an awesome job getting rid of all the furniture inside and outside of the house, as well as the piles of junk in the basement, backyard and attic. I felt so bad because there were so many stairs that they had to go up and down for many hours on two different days. The manager, Thaddeus, was a great communicator in going over the prices and setting up the days and times they would be here. They charge by how much space is filled up in the truck, and not by how long it takes or how many items are being disposed of. Believe me, if you have stuff to get rid of, whether it's a little or a lot, 1-800-GOT-JUNK are the people to call. read more

Austin and Bryce did an excellent job with our junk removal. From the start, their communication was clear and professional--they called ahead to let us know they were on the way and provided an accurate ETA, which we really appreciated. Once they arrived, they worked quickly and efficiently, handling everything with care and making the whole process stress-free. They were also upfront about pricing. They clearly explained the costs based on the items we wanted removed before getting started, so there were no surprises. Overall, the experience was smooth, fast, and well-organized. I would definitely recommend this service, especially if you get Austin and Bryce--they made the whole process easy. read more

I recently hired Chad and Kohya from 1-800-GOT-JUNK for a trash removal service, and I couldn't be more impressed with their professionalism and efficiency. From the moment I called, their customer service was friendly and informative, helping me understand the process and providing a clear, fair estimate. The team arrived on time and quickly got to work, handling the job with precision and care. They took extra steps to ensure the area was left spotless, which I really appreciated. The whole experience was smooth and hassle-free. I highly recommend Chad and Kohya from 1-800-GOT-JUNK to anyone in need of reliable and trustworthy trash removal. Excellent service all around! read more

1-800-Got-Junk did a great job for junk removal at our downtown office, from scheduling to confirming the appointment to the day of junk removal services. Thomas and Napua were very professional, efficient and friendly. Clearly very hard workers with a positive attitude. The 2 of them hauled away so much junk for our office! They did a walk through upon arrival, we pointed out all the furniture, bulky items, electronic waste and miscellaneous junk that we wanted removed, an estimate was provided which we were satisfied with and they proceeded with the removal. Service, communication and pricing were all excellent. We will certainly use their services again. Thank you! read more