The purchase of the battery (with the installation included) online was very easy. It was priced affordability and seemed to be a great deal. The tech arrived in a timely manner and completed the job in less than a half hour. There's only one thing that concerns me. Where's the 24 month warranty in case I need it? Will I be receiving it in an email or sent to ne via US Poatal service? I have yet to receive it. read more

The battery in my wife's Range Rover dies just before the major snow and ice storms here in DC area. I called 1-800-Battery and now my car starts, but I have concerns. I set my original appointment for Friday afternoon between noon and 2PM, but 1-800-Battery adsvised me that I ordered the wrong battery and that the instll would be delayed but would be done as soon as possible. I was surprised and apprecaited the dedication of the technician to arrive at my house after 11 PM on a Saturday night in 10 degree frigid weather. I was expecting a 1-800-Battery truck or van, but he showed up in a 2 door Honda Civic. The only flashlight he had was his iPhone and he did not have the correct wrench to remove the retainer bar, which is step 1 in every YouTube video on how to replace the battery in a Range Rover Evoque. He removed several parts of the engine to remove the battery from the front, rather than lifting it out from the top, which he couldn't do because of the retainer bar. This meant he had to remove and replace several plastic parts, in the dark 10 degree weather. I hope all those parts were all put back in correctly, or that plastic clips did not break during the process. It's been a week, so far so good. There is a small retaining bracket left over after the installation and he dropped a screwdriver in the engine bay, which he could not retrieve and I need to deal with now. If we had an emergency, then having the car back operational was important, but I could have waited until daylight for a fully equipped technician to do the work. The technician, was polite and friendly, ultimately got the job done (he finally finsihed at 3 AM, 4 hours total) and I tipped him for his efforts in the freezing weather, but I'm now concerned about the screw driver in my engine bay and the plastic parts replacement. read more

My son is using our car and the battery needed replaced. He was willing to ride his bike to a store and get a new battery. I wanted to make it easier. I found 1-800-Battery through Google. The website said it could be delivered that day, but my phone locked up trying to complete the order. I called and the dispatcher was able to take care of my order over the phone and he had a new battery installed in 3 hours. I was in one town, my son in another. The Dispatcher and Technician kept constant contact. This was one of those situation where price didn't matter as much as time. They were able to replace a battery for just a little more than what a new one would have cost to buy out right. I will never wait in line at a garage again for a battery!!!! read more

The technician did the work well, efficiently, and answered my many questions while being professional and friendly. Customer service was very responsive and helpful. read more

I'm very disappointed with my experience. When purchasing the battery online, I specifically selected installation service. After noticing installation was not reflected on the receipt and receiving text messages that the "driver" was picking up my battery that day, I contacted customer support through the website chat that same evening to confirm the scheduled delivery and installation day/time. I have screenshots of that conversation confirming both services. The morning of the scheduled appointment, I contacted support again to confirm scheduled delivery time for the battery and installation and was then told that installation was never purchased and that I would need to pay approximately $215 more for installation. I also have screenshots of that conversation. What makes this more concerning is that this battery was replacing the previous battery this same company installed less than six months ago which was only $228 for battery and installation. The inconsistent information between representatives, combined with the last-minute change in pricing and service, left me scrambling on the day of delivery to ensure I would be able to use my car. read more

Great in all aspects! Highly recommend to all to feel confident when you place an order ! Erich technician superior on all he did and advised !'went way above of why I expected ! read more

Reliable process re communication and follow-through and excellent service from James.

This was the lowest place I found for a battery. It was 120. Everyone else wanted 180 or more for the same battery. I would of had it the same day but I put the order in kind of late. I ended up waiting on extra day or a few hours. All in all, I feel it was a great purchase therefore I gave it a five-star review. I will definitely be checking the website again if something else goes out on my car. read more

It was a seamless experienc. The battery was delivered and installed by a very friendly, knowledgeable & professional mechanic

Excellent service, timely and extremely informative regarding my vehicle . He was on time and knew a lot about the car industry..., I would definitely use this service again and highly recommend.., read more

very fast service and helpful installer! A positive experience. Would definitely use them again.

I was pleased with my service from Tyrell. He was great even tho initial contact was not smooth by company. Not his fault. My only concern is the battery is an H6 and the old BMW battery I had was an H7. Although it has the cranking power, im not 100% sure it is secure because it is smaller. I would recommend this service to people who are busy. It is very convenient. read more

1-800-Battery - Battery Stores Near Me - Newport Beach, California

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The guy was there three hours after the order, at 8 pm at night. Very courteous, did the job, didnt try to bait and switch us or do other sleazy stuff, very satisfied. read more

Had what I needed available. Sent in a timely manner. Serviceman was friendly and professional. But above all, my car will now start!

The technician who was dispatched to my house for the battery service was GREAT!!! He was very professional, knowledgeable, polite, and fast! The company was awesome; I received a text with tracking information when the technician was on the way to my house. It was so easy to navigate. My garage is in the back and the technician found it without me having to give any directions. I will recommend 1-800-Battery to all my friends and family. The price for mobile battery service and the replacement battery can't be beat!! read more

Everything was handled tremendously well. This was also taken care of on a Sunday. Great job!

Car was totally dead so we needed to find someone to come to us so we googled for places near us and found your company with great reviews. Communication was suburb. Technician was a real gentleman and service was completed with no issues. The only thing that would be a suggestion, would be give customer some type of receipt after installation. Old school here, so paper for our files is just our way. read more

A dead battery can really spoil your day. But I went online and booked an appointment with their technician to come out and replace it for me. The website made it easy to pick which battery I wanted and a same day time slot. I was kept apprised on the status of my order and an ETA. It was an outdoor installation in very cold weather. He was quick and professional, completing the replacement in about 15 minutes. Excellent service. Great value. read more

A true life saver! I'm in a rural area, so getting my car into the shop and arranging rides is a big issue. So glad I found 1-800-Battery! I desperately needed a new battery, and your very polite and efficient technician took care of the problem, quickly and easily. I thought the price was very reasonable, considering it included installation and travel time. I'm very grateful! read more

The website was very easy to navigate and find the right battery for my car. I made an appointment for installation at 8-11 am the next day. I got emails confirming everything , that a technician had been selected, all felt good. On the day of the appointment, nothing. 8am, 9am , 10am ..... no email, no text. Finally, after wasting the entire morning waiting, I call. The technician can't be reached, we'll get back to you. Then, he'll be there in 45 minutes. Finally at 11:45 the guy shows up and quickly and efficiently installs the new battery. Not the best experience, but I did get a new battery. read more

I had been driving my 2020 Mustang (which is now totaled). In the meantime, I let the battery in my Ford Edge die. I tried jumping the battery, but it is dead-dead. I put in an order to 1800Batteries at 2p on Sunday knowing they wouldn't be able to process until first AM on Monday. I checked the status by 930 am and the status was the same as Sunday afternoon. I opened a chat and they called me. They told me they only had one technician for all the suburbs south of Atlanta. They were going to check to see if the technician could come between 2-5 which is what worked for me. I never heard back from them. After an hour I got onto the chat and cancelled the order. I wonder when it would have been scheduled or if at all if I had not called. Terribly disappointing. Now I am stuck in a pickle. read more

Excellent service!!! From booking the appointment to constant status updates every step of the way to and excellent technician...1-800-Battery is a great service provider. read more

I ordered on a Wednesday around 3pm and there a delay finding a delivery/ installation person. They sent me an update that said dispatched/awaiting shipment. I texted them after not hearing back at 8pm asking what the last update meant. They were closed but texted me the next day saying they were trying to find a driver. They texted me at 3 pm on Thursday saying technician was on his way arriving around 45 minutes. He was stuck in traffic on the freeway which happens everyday at that time around here. I received an updated text when he was arriving now and his name and vehicle he was in. Overall good experience but they may not be able to make it same day. read more

We called AAA first and they did not have any batteries on them so we called one 800 battery and they were amazing. The communication and updates about where your battery is is outstanding and we had it installed within a couple of hours. Highly recommend. read more

Ordered the battery and made an installation appointment. The tech arrived a few hours later with the battery and installed it within a few minutes. Great service. read more

The installer was on time and professional. The entire experience was frictionless!!!!

I have zero complaints about Craig. I loved being able to track his location, and when he arrived, he was professional and efficient. I took away one star because I wasn't able to schedule my appointment. Once I paid, I had no idea when sometime was going to show up. They did arrive a few hours after the order was placed, but until I got notification that he was 20 minutes away, I didn't know if he was coming soon or two weeks later. the guy was 20 minutes away, I didn't know read more

I called to get my battery replaced at 6:30 this morning, it is now 2:38 pm and it is just now, after me contacting them for the 4th time, that they tell me they can't do it anymore. I wasted a whole shift at work, which is great in this economy, and missed a post operation xray with my surgeon. Horrible business, the least they could have done was communicate and I would have been fine and found someone else. read more

Submitted a request on Sunday afternoon without checking the hours (closed at 2pm my time) so the time it would've been originally, I can't be sure. However, I was contacted first thing Monday morning, the tech was very efficient and thoughtful, and my communication with customer service was great. To access the battery, several other parts had to be removed and the tech was able to handle that no problem. I was not able to book an actual time other than "ASAP" but maybe that's because I booked through "carbattery.com" instead of "1800battery.com." Getting it set up was a little rocky, but the service and product were wonderful, so no complaints here. read more

The technician (Claudio) was polite, friendly and competent. He resolved my battery issue efficiency and was glad to be able to help.

This situation was perfect, literally. I was anxious but it was all done in 20 minutes and Malik Murray was efficient all my anxiety was put to rest. Highly recommend. read more

Excellent and quick service, very professional! I would highly recommend them! They arrived in a timely manner.

The process was seamless. I ordered a car battery to be delivered and installed ASAP. and within 3 hours the entire process was completed from start to finish. The servicer dispatched to me, Hamza Imaslam was super friendly although it was super cold outside. read more

Excellent service from our first call to the final expert install. Highly recommend. Thank you

The process was fast and easy. The service was fast and professional. Different prices and warranty options were available, and several different battery choices. read more

Great service would recommend if you're in a bind. A few hours time and I was taken care of on a very cold day

The communication was great. The advance notice of tech arrival was exact. He replaced the battery promptly and accurately ! Edy the tech was amazing. read more

Fast and excellent service. The website was easy to navigate and there was an appointment availability for the same day which was really helpful. Would highly recommend. read more

The service specifically used was CarBattery - but the site indicates it's a "brand" of 1800Battery, so I treat it as a subsidiary and thus should be a different deal so that it can be found by this domain name. Service speed is exceptional; usually next day, sometimes same day. However, their site doesn't know how to size batteries properly. The battery (for which the make/model/year was provided) didn't fit the tray. They are basically a "Battery Uber". The person who arrived said, quote, "I just got it from Autozone" meaning there's nothing spectacular about it. I could have done the same from BatteriesPlus, but speed was a priority and BP was going to be longer to wait. Given the speed requirement, I don't usually mind paying slightly more for service - as long as the correct battery is used AND we're not talking more than $30 or so. But this ended up being almost 3x the price of the same battery if you went down to the local store (which due to unrelated reasons I wasn't able to do). read more

great customer service from your CC representative in Michigan, got me setup for battery replacement in fast efficient manner. my mechanic was dispatched within about 4 hours, your mechanic was courteous and worked diligently and had the battery installed within 30 minutes. Thanks for the great customer service. read more