The owner, Huy, is a super friendly, helpful resource for ANY auto parts. A lot of my family…read moremembers go to him, even all the dudes who like to work on their cars. He offers the best, most inexpensive prices and every time I've gone to him, he's gone above and beyond what is expected. He has installed windshield wipers for me, the piece that opens & closes my center console which I broke on accident, my car door handle on my passenger side, replaced my various car fluids, provided answers to questions that some mechanics won't even give a proper answer to, and has directed me to specialty shops for whatever I may have needed things to get done (i.e. alignment place, brakes place, timing belt/water pump place, etc.). The cost for my 2005 Honda Civic passenger door handle was over $200 for a 100% authentic part, so of course, doing his due diligence, he had to make sure the thing was really broken before he charged me the ridiculous price for the part. It was definitely broken, so he took apart my passenger door not just once, but twice to install the new door handle. Talk about 5 Stars customer service! Look no further if you're in the area for any car parts you may need!

On a brisk and balmy day, I sauntered into this plaza in Santa Ana in need of a specific part for…read moremy 2012 Acura TSX, 4-cylinder. Lo and behold, she ordered the correct part... a lifesaver. This former bolsa auto parts has been around since forever. My father used to order parts here all the time before he retired his auto mechanic shop. Even today, I was able to come in and talk to the owner buying an expensive part for a great deal for my Acura TSX to fix my check engine light. You should definitely speak to the owner here as I saw her juggling 2 phones while speaking in many languages (English, Vietnamese, Spanish). However she can multi-task and still cater to me, helping me to order a part that fits my car perfectly. It is located in the plaza and there are ample of parking spaces. This store has been a lifesaver for my car and it seems that the owner has a lot of spaces and inventory to store a lot of parts. Most parts when ordered, will come within 2 days. I am glad I made the long drive from Huntington Beach just to this location solely due to the convenience and value. Yes, it is just that good.

This place is either incompetent or purposefully shady. I called to check on availability of an…read moreauto part and the price. I get quote a price on the phone and its available. 30 minutes later I show up, and it takes another old man literally 10 minutes to write down my VIN to check if they have the part. They have the part, but it's priced higher. He checks with the other guy who quoted me the price, but that guy doesn't remember telling me original quote. They give me a discount, but it's still higher than what was said on phone. So you guys determine for me, whether they're purposefully doing a bait and switch and wasted my time. Or they're senile and can't remember anything. Either way, they need to all retire and shut down the business because it's just terrible all around.

My car battery died, and after getting a jump, I called O'Reilly's to make sure they had the…read morebattery I needed. I drove straight over, and Adrian came out and helped me right away. He was respectful, professional, and incredibly efficient. From getting the old battery out to installing the new one, I was probably there less than 20 minutes. In and out, and back on the road! It's always appreciated when you get fast, helpful service, especially when you're dealing with car trouble. Thank you, Adrian, for making an annoying situation so easy!

Hey last time I checked O'Reilly Auto Parts store does not sale tires! Andrew, maybe you should go…read moreto Tire shop like Tire Choice or Big Brand! O'Reilly Team has AWESOME people like Patrick and Adrian also plus more whom work hard to help out the community with best auto parts! Oh... Oh... Oh... O'REILLY!!!... AUTO PARTS! OW!

I needed a special order part and received friendly and prompt assistance with the part being…read moredelivered for pickup in 30 minutes. The price was exactly half of the dealer price. This is a family business who have operated for 15 years. I noticed they keep a lot of car parts and supplies in stock, including car batteries (the sign says from $50). Many thanks for a good experience.

I love this place! Every time I need a part they have it. If they don't have it in stock they can…read moreget it same day usually for within a day or so. I'll keep coming back for sure

Genesis deserves a raise, and I'm giving you all a 5-star review because of her exceptional…read morecustomer service. I visited your establishment looking for a gas cap for my 1979 Chevy Sierra. The first girl who helped me asked all the necessary questions and directed me to section 8 to find the gas cap. However, I couldn't find it and felt a bit annoyed and frustrated. Determined to help me, Genesis came to my rescue. She went above and beyond, not only finding the model and number of my truck but also searching online for a similar one. Despite the challenges, she didn't give up and kept trying until we found the right gas cap. Genesis's dedication and professionalism are truly commendable. She embodies excellent customer service and should be a role model for the entire team. Her positive attitude and genuine love for her job are evident in her constant smiles and friendly demeanor. I genuinely appreciate Genesis's patience and assistance. She made a significant difference in my experience, and I highly recommend her to anyone in need of exceptional customer service.

double charged my account on an order than claimed they couldnt do anything on their part. also…read morewhen i tried a warranty swap on a part a month back, employee did not give money back with part at all until i spoke with manager days later even after going back multiple times.

best guys ever helpful every time best prices better then…read moreany big box store and yhey even got jokes most likely they have the parts if not they will in a couple hours

Buying small parts here are okay(just okay) but buying big like suspension(shocks&springs) are not…read moregood, they sell refurbished or reconditioned(fake parts) they don't tell you until you have it installed and found out it's bad, ii called them and said they will replace it but it will cost me another installation. It's bad store really bad.

I came into the store today to pick up a few quarts of oil and was immediately greeted and helped…read moreby Tuong H. From the start, it was clear he really knew what he was talking about and genuinely cared about helping. He was knowledgeable, confident, and took the time to explain things in a way that made me feel comfortable and at ease. Not only did he help me find everything I needed, but he went above and beyond by checking all the fluids in my son's car and showing me exactly where everything goes. I came in thinking I just needed oil, but he made sure the vehicle was fully taken care of and safe. He was friendly, patient, and made sure I got the right products--not just what I came in for, but what the car actually needed. When I left, I felt completely reassured and much more confident than when I arrived. I highly recommend Tuong H and will definitely be coming back to this location on Garden Grove Blvd and Nelson Street. Thank you, Tuong, for the excellent service--you truly went above and beyond and made my day.

I ordered a measuring tape online yesterday for pick up at this location. Head over today and the…read morestaffs said they don't have it... I opted for a refund. They gave me the lower amount than the purchased price. I inquired about the difference, the staffs told me to contact Customer Supports... If you're out of stock on an ordered item, why can't you notify me? At least refund the correct amount... I wasted time at this location. This might be my last time supporting Autozone.

David and Jose are the best workers ever they need a raise they went above and beyond to make sure…read moreall our car troubles were fixed!! Best service I've ever received in my life thanks guys

That one lady that is pregnant right now is a pain in the ass, we were gonna order a part but she…read moreended up butting in and made us move out of the line, she is the manager that was was on the pm shift, I will never buy from this place again,I hope you guys fire her because of her you guys are gonna lose more clients she was so rude

Shoutout to Cristian and all the staff for a wonderful customer service experience every time. I…read morerecently came in for 3 windshield wipers and he kindly made time and helped me install them.

Walked in there to get a set of windshield wiper blades for my brand new Toyota Tacoma lotta people…read moreworking a lot of people flirting nobody helping customers so where am I going now? AutoZone where I know they'll help your customers over there.

I purchased BMC performance air filters for my new Nissan Z here. I picked them up when they were…read moreready. When I tried to install them, they did not seem to fit correctly. I emailed them and got a response the next business day. After a couple of emails, they were willing to give me a refund. When I went back to get that done, I spoke to the owner, who asked if I'd mind letting him see the issue. I had no problem. The new filters were clearly of higher quality then the ones that came with the car. They also were made withy higher quality materials. That seemed to be the issue. The old filters fit very loosely into the air filter housing and the new ones did not fit easily. After a few minutes and some pictures, the owner discovered that the filters do fit, they are just far more snug. He as willing to give me the refund or have someone trim the filters. After they fit, neither was necessary. They'll work fine. I really appreciated how willing EDO was to deal with the issues I had, including giving me a refund, which I ended up not wanting. I already saw that they have a great selection of high end car lubricants and I will be back here to have them do the oil changes on the car. I came in to buy air filters and I left wanting to be a returning customer.

My feedback reflects my experience and the issues I faced…read more The EDO product line is strong, including the Tomioka Turbos. I purchased a used unit from a vehicle with a blown engine. The engine failure was not caused by the Tomioka turbo. The turbo held together through an internal engine implosion. The blade damage was minimal and no damages to the bearing, which shows the strength and build quality of the unit. EDO assisted with obtaining the missing components for this pre-owned kit. They supplied the required bolts, nuts, gaskets, couplings and the sensor in a fast and efficient manner. Due to current pricing and inflation, the total parts cost was about 1,000 dollars. The turbo kit has performed above expectation. My vehicle produces 361 hp and 301 tq at the wheels on flex fuel. I expect solid service from this pre-owned kit. If any issue arises, I take comfort in knowing a long-standing shop such as EDO Performance is available to support me.