I had a lovely experience at this location. I experienced a massage and European facial here. Initially came in with a Groupon and ended up leaving a member! The massage was relaxing with great pressure. I was offered a welcome drink here as well and Nana ensured I was well taken care of. read more

Great experience! I booked a package with them for me and my friend. We arrived a few minutes ahead of time and got to enjoy the waiting area with a glass of champagne. The masseuses came out on time. They were very professional and my massage was great. We got soap gift boxes on the way out! read more

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Be careful who you get. I've been here many times in the past few years but today was the WORSE massage because it was like an oiled rub down. She did not use any pressure and when I spoke up, she went and yelled that this is just a swedish massage not a deep tissue. But I've had many swedish massages at this place, at this exact location and they still used some pressure. I should have known it was going to be a non-massage, when I can hear her pump the massage oil 10 times before even starting and only for it to drip down to my chin. After this experience, I need to look for another place. read more

I've been an official member of ZZ day spa for the past couple of months and it's always been such a welcoming experience. Reception is so sweet, decor is beautiful and I truly feel at ease every time I enter. Got a massage today from Selene and she was so lovely to work with and very open to hearing where my areas of concern were. ZZ day spa is WORTH it!! read more

ZZ Day Spa - Complementary mimosa - Day Spas Near Me - New York, New York

I came across this place through, I think, a Groupon deal, which is super random because I've barely used Groupon in like 10 years. Anyway. When I went to my appointment I went to the wrong place, which is their sister nail salon a block over. I was redirected and found my way to the right space. It was wonderful. Front desk was great, then there is a relaxing tranquility waiting room. I was given a mimosa and Ferrer Rocher. The massage itself was one of the best I've had. My masseuse was named Abby. I asked for, and got, perfect medium pressure. I wasn't there for deep bodywork but rather for relaxation, and she delivered on my request. It was so good that afterward I pre-purchased (at a slight discount) a future appointment - something I rarely commit to. Needless to say, I will be returning! read more

Great massage experience. Waiting area has a ton of plants and plush seating. Queen velvet chair for cute pics. Bathrooms are large and very clean. Traffic noise was distracting during massage but it's the city. Hard to locate. No signs or numbers on buildings. read more

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The best massage I've had to this point (in my life)! I appreciated the masseuse asking me the pressure I wanted beforehand. It gave me an extra sense of customization. I will be a returning customer here, as well as bringing new customers with me! read more

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I took my daughter (inlaw)-to-be for her birthday. This place is adorable and our massages and facials were very good. They had a little throne room where you could take photos, the waiting area feels like a little tropical island, and they served champagne and chocolate cake and even had a little gift (as well as a sash and a tiara) for her birthday. It is a fun place and the treatment rooms are clean and relaxing and you are in good hands here. I think they have so many excellent reviews for good reason. I will be back. read more

I've been coming here for massages for a couple of years now and every time the experience is really enjoyable. The spa is spacious and clean, the waiting area very zen with all the greenery and nice lemon water but the real star here is definitely Iwona. She is definitely the best massage therapist I've had and the reason why I keep coming back to this particular spa. read more

I had a great experience at this salon! The staff are so professional and caring and my massage was amazing as well! Will definitely be returning read more

Beautiful new spa location in Midtown. As soon as you enter this destination, you'll immediately feel relaxed. They offer all guests bottled water and champagne while waiting for services. They offer manicures, pedicures, Swedish massages and facials! The Swedish massage was amazing and better than most I have previously had. The masseuse really worked with me to eliminate any knots that I had in lower back and shoulders! It can be a bit painful but the results are worth it. Overall they offer a great, quiet relaxing atmosphere and the staff remains calm and professional read more

Simply the best massage I've ever had...period... You must come to this spa!! Make your appointments now!!!! Thank you Sydney! read more

Beautiful location, immediately when you walk in you feel more relaxed. Complimentary champagne and smiles are a great way to start the experience. The massage itself was spectacular, worked out all of knots, some of which I didn't know I had. Perfect amount of pressure and length of time spent on each muscle group. Asked me in the beginning about any areas to focus on and paid close and particular attention to those places, it was amazing. Will be back multiple times over for a fantastic experience! read more

Outstanding! We will be back real soon. Thank you to the staff for treating us like royalty on my birthday. read more

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As a frequent client of ZZ Day Spa on W 36th, I knew I had to come to the new location when it opened & let me just say, wow. I was immediately greeted at the door with warm smiles, champagne and mimosas and led to the serenity room. There's lots of open room to sit and chat. Definitely recommend coming early so you have time to chill and enjoy it. Ambiance: tropical with subtle hints of love, decorated perfectly for Valentine's Day Staff: very attentive and kind. many familiar faces that I've seen from the other location Service 5/5: hands down best massages in NYC. Can't wait to come back! I love supporting small businesses, especially during the pandemic. read more

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Went for a massage and they kept on walking in while I changing, I personally was just thrown after that. Also, they worked from head to toe, but did not wash their hands after my toes and went back up, not really the most hygienic practice. Another time I went for a facial, but also like what others said, not much explaining of anything just jumping right into the service. I also really wish they used gloves just overall for everything. Sanitation thing for me I guess. I guess you get what you pay for. I feel like it's like faux fancy. Also, they only take cash tips and give you an envelope with whoever's name, feel like it would be easier if there was a credit option. Everyone was very nice though! But I don't think I'll be back. read more

I want to say this was an amazing experience. I came in with my mom and sister, I had scheduled an appointment for a Swedish massage. So, the staff was all so nice and sweet, they had us wait in a beautiful and calming dimly lit area with beautiful plants all around, they offered champagne and mimosas. I did not even order the birthday package, but my mom told them it was my birthday, and then they surprised me with a nice little cake and even more champagne, and they took our photos for us. We all enjoyed our massages it felt good and relaxing. They also offered more champagne and mimosas after we were done. What a lovely experience for my birthday. I told them we will be back. read more

This was a great place for a birthday! Mimosas, cake, treats, and the best massage! I would recommend 100%!

It's my first time coming to ZZ Day Spa and I had a wonderful experience. The staff here is amazing and treated me very nicely. The massage therapist was amazing as well! I feel like a new person. I'll recommend this place to anyone and I'm sure I'll come back again. read more

Great service. Went for a birthday package and was thoroughly pampered in a relaxing environment.

I had an incredible experience at ZZ Day Spa. I don't normally go to a spa, as I typically take care of my skin at home, so it was truly the first time I've had a European facial. I felt so welcomed and it was so relaxing. I almost fell asleep! Afterwards, they offered a glass of mimosa and had a wonderful manicure. I walked away already thinking of when I'd like to go back! read more

ZZ Day Spa - Day Spas Near Me - New York, New York

What an amazing time at ZZ Day Spa, a truly incredible experience. They go above and beyond to make sure you are taken care of, relaxed, and serviced. The massages we had Katherine and Shova they were amazing!!!! Our manicures and pedicures we had from America and Shova were awesome!!! And not to forget our front desk and check in experience from Serda, Michelle and Unaza! Thank you ZZday Spa, a great place to get pampered on any occasion!!! read more

I had the best time here! If you want to get a mani pedi and a massage I highly recommend this place! Everyone is so nice and the place is so so clean! Sandra was a delight so attentive and friendly. The whole staff was absolutely lovely. Maria gave me the best massage! Thank you Maria! Maya did such a great job with my nails! The owner even said hi! Honestly everyone is so nice! You won't regret it. Plus champagne/mimosas!!! I celebrated my birthday here and felt so so special. read more

ZZ Day Spa - Had to bite into it right away! :) Cake was from Whole Foods!! Strawberry shortcake!! So good! - Day Spas Near Me - New York, New York

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I have had a membership with ZZ Day Spa for a number of years and have not had any concerns. I recently had to cancel my appointment due to an unforeseen issue. Upon calling to reschedule my appointment, I was told I needed to pay a cancel fee. Ok sure, but when speaking to people that I talk to monthly, I expected a little more empathy. Instead, I was met with a condescending tone and I felt slightly taken aback. My appointment was cancelled, and I sent a follow up email inquiring about my membership. Upon coming back from vacation, I called to reschedule my appointment, and was told that my membership was cancelled and that I was not able to reschedule my 2 prepaid services. I am now researching other spas that have better customer service. 0/10 would not recommend. read more

I have been going to ZZ Spa for years. I can't say enough good things about them and every female masseuse is excellent. I signed up for the monthly massage and facial membership and it was one of the best decisions I have ever made toward my self-care. Today is my birthday and they pulled out the red carpet to make me feel special. Do it! read more

One of the best massages I ever had, and the place is so relaxing and wonderful. Whenever I am back in NYC this place will be on my List

My BIRTHDAY was LIT!!! I appreciate the TLC today on my bday from ZZ Day Spa. I usually celebrate at a diff spa but closed down so I stumbled upon this jewel in this jungle of a city. What an escape and an oasis. The birthday package was LIT and the massage from LEAH at the 7 W.36th street location was such a treat. LEAH was AMAZING AMAZING. I usually like men for massages but she did not disappoint. I was thoroughly impressed from reception, all of the staff, and service. I really thank you ZZ Day Spa for accommodating me same day. I will be back for just because days and just us girls days. See you soon. read more

ZZ Day Spa - Just a portion of the birthday pkg goodies. What a delight - Day Spas Near Me - New York, New York

Today my friends book me a lovely massage here and The service was phenomenal! Definitely the best spa that i have been to in NYC if you have not tried the new location you must try it! From the second i walked through the door i was amazed! My massage was amazing and then i received cocktail and cake and little finger food as a happy birthday! Lastly right before i was leaving they gave me a birthday gift and card from the entire staff! Trust and believe when i say there is not place like ZZ Day spa on W 7th...This was the best way to start my birthday and i will be back 100% read more

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Spa owner Gary and his business practices are not to be trusted. I paid in full for a package for a group of 14 people in March that included three services (massage, facial, and mani/pedi). By the time we visited in September, the spa eliminated one of the services from the package, but did not update this information in all places on its website. Since the modified package was introduced after the time of purchase, I asked for a partial refund for the service not rendered during our visit. Instead of acknowledging that the package changed, Gary doubled down that the discrepancy was somehow my fault. He and his spa manager chalked the records I provided to misprints and typos on the spa's end that, according to them, I should not have taken at face value (screenshots of my automated confirmation from March and the website that both list three services attached). Gary also shamed me repeatedly for not being grateful for the services we received. He called me "morally bankrupt" for even requesting the refund, questioned who raised me, and told me I was "taking food off [his] staff's table." He also accused me of "threatening" him when I said I should write a review about this experience. While Gary initially declared he was withholding the refund, he backtracked via text. He apologized for his behavior, but not without reiterating that the error was not theirs. Contrary to what Gary tried to tell me, this refund was not a favor on his part. It was money I was owed due to a breach of contract. The fact that I had to be bullied, berated, and belittled to ONLY get back the bare minimum, along with an empty apology, speaks volumes about this operation. I should have known from the outset that this place was trouble when I caught an overcharge of almost $75 in my original payment (screenshot of refund attached). Go to this establishment at your own risk. I also want to make clear that this issue is with the management only. The staff were all lovely and I appreciated their services tremendously. read more

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it was my first massage ever - will definitely need to make it a recurring thing after today

Love love love this spa. I have been going consistently monthly. Excellent service. They always confirm beforehand and you are basically greeted by name once you enter the door. They also do group events like Bachelorette and birthday parties. Today the owner happened to be there and greeted everyone in the waiting room. He even sang happy birthday to one of the clients. The waiting room is a tropical oasis with plants and tvs showing scenes of paradise. There is also relaxing music. The massage rooms also feel like you are under a canopy bed, with black out curtains and tvs with the ocean and the sounds of the waves or water fall. I would also highly recommend purchasing one of in-spa packages after your first visit. You will undoubtedly be back and they provide any excellent value. read more

I was sort of disturbed by the fact the the lady who did my facial did not tell me before she applied a product or process exactly what she was doing and why. She did not seem to understand English that well so perhaps she was unable to tell me what she was doing. At Most facials I have been to elsewhere, the person would discuss my skin, what was needed and what she would do. She must have applied like 7 different things (creams?) to my skin but for all I know they could have been the same. I wonder if there was a rhyme or reason to what she did? Extraction was done with some roller type thing which I am not convinced is as effective as the old way of extraction with ones fingers and a tissue. Certainly didn't feel like anything was extracted. Anyway if I were to go again I'd ask for someone else but right now I hesitate to go back. read more

Phenomal customer service and my go-to spa. Shova is an amazing massage therapist and Maria is great for facials. And, there's a wide range of other services! The staff is always friendly and accommodating. I love this little paradise in the concrete jungle! read more

Really amazing experience! The staff was super attentive and they went above and beyond providing the most relaxing afternoon for our group. The space is tranquil and clean read more

ZZ Day Spa - Day Spas Near Me - New York, New York

Me and my boyfriend came to this spa for our anniversary. As soon as we get into the spa, the front desk lady welcomed us very friendly and offered us some champagne and she took us to the nice relaxing room to wait for our couple's massage. Alena and Maria gave us an excellent massage, we both really liked it! Then we had facials after with Hilda and Dominika was also awesome! We highly recommend their massage and facial, you will fell like a new born! After we finished all services they surprised us with beautiful plate has our names on. We celebrated our anniversary together and has a nice talk with front desk lady, Ashley. When we leave the spa she handed my boyfriend a rose secretly to give it to me! It was so romantic ZZ day spa made our day! We will definitely come back!! read more

ZZ Day Spa - Waiting room - Day Spas Near Me - New York, New York

Always a pleasure coming here. I've been coming here for 2 years and am never disappointed. Staff is nice and place is clean. And they give complimentary champagne, and soap with the couples massage packaging. read more

I had such a wonderful time here ! I came with my fiancée for a couples massage, and everyone was so kind. Su was very sweet to us. We had Iwona and Shova for the massage and they were amazing. Lily did my facial and she was very detailed. After our services we were surprised with desserts and champagne. The room to relax in was so beautiful and unexpected in that part of the city. totally would recommend for great service ! read more

ZZ Day Spa - Day Spas Near Me - New York, New York

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I debated whether or not to write this review since the spa has apologized for the experience but the reality is that NYC is loaded with wonderful spas and if you're going to spend your money at one of them, you should know that you have MANY better options. First of all, before the part that really destroyed my time at this spa, the whole massage experience was bizarre. The therapist never introduced herself and to describe her as cold and robotic would be generous. She literally ran down the hallway in front of me to lead me to the room. The massage table had a sheet on it that doesn't actually fully cover the black vinyl covering. How awful to have that sheet move and your arms and legs on that sticky plastic vinyl. The therapist wears gloves which is just such an odd feeling - you hear them, you feel them. I have had MANY massages and have never been anywhere in the world where the therapists wear gloves for a massage. She was so rough when it came to repositioning my arms and legs to however she wanted them at that point in the treatment. And when it came to turn over, she put a towel over effectively the entirety of my face. Over my nose, over my mouth. If you want to cover my eyes from the light use cucumber slices or something. Don't suffocate me. Just utterly bizarre. I had never been to this spa before and only went, truthfully, because my husband purchased a gift card for me. I gave the gift card information - my name, complete number on the back, etc. - over the phone when I made the appointment. They certainly had ample time to crosscheck their records for the card details as the appointment was a made a week in advance. Yet when I went to checkout they had no record of the gift card. Keep in mind this was THEIR pink gift card that was given to me in a plastic bag with their little soaps, etc. And I stood there while they looked it up, made phone calls, etc. Then they asked me who gave me this gift, has he/she been there before, how much was the card, etc. Let's go through this - IT WAS A GIFT. I don't make it a habit of asking people who give me gifts when they purchased it, with what mode of payment, how much was the value, etc. And if they are totally incapable of keeping track of this information then they should change their gift card format so that the actual card reflects exactly what was purchased. I actually had to call my husband who was at the Rangers game with friends to ask him what he spent and where he bought it (56th street location). Fortunately it was my husband so I could make that call. Could you imagine if it was someone with whom I wasn't as close who wanted to give me a lovely gift? Totally humiliating and so tacky. The best part is that they actually tried to keep the card. They had no idea what was actually on it but just decided to arbitrarily say it was for "one service." What does that even mean? They have MANY services each costing a different amount. My service was $125 or something and they just tried to keep the card because of their incompetence. They did ultimately give me the difference back in cash for which I am very grateful because I would never have wanted to go back there and even use the money that was left on the card. That's how bad the experience was. Again, they apologized for the experience at the time and even called afterwards again to apologize. I appreciate that effort. But that doesn't mean this is a place where you should be spending your money. I have never been to a spa before with an overly lit hallway displaying cheap and cheesy instagram and tiktok props for people to post pictures that I suppose boost their social media profile. This is not a luxury experience. There's no changing room. There's nowhere to hang your clothing in the treatment room. No hanger for a soaking wet jacket after coming in from the rain. I was just told to just drop my stuff on a bench. Maybe I was just unlucky as I see lots of excellent reviews. Maybe this spa is just geared towards tourists in midtown who don't know about all of the better options. Maybe the owner just wants to have articles written about him on the internet about his $3mm/year revenue business which I read after the fact. I am glad they survived COVID. I want to support all small, local NYC business as a lifelong resident. Trust me when I say that at least based on my experience, I could list 20 places for you in under 2 minutes that would be better. This is the first time in my life that I have ever left a massage far LESS RELAXED than when I arrived. It was awful and I would never ever return. read more

I went to ZZ Day Spa to celebrate my birthday and it was well worth it. Nancy gave me an amazing massage and then I was given a spa mani and pedi that lasted over a week. After my services I was showered with goodies and cake and all the while my mimosas never stopped flowing. I recommend ZZ Day Spa to any woman in need of a rejuvenating spa day where the employees make you feel like royalty. I will definitely be back again. Thank you to Sandra the manager who was so accommodating and attentive. read more

ZZ Day Spa - Day Spas Near Me - New York, New York

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Rarely do a post negative reviews but this felt exceptional. I went here for a bachelorette and management fumbled the ball a few times. We pre-booked more than 6 months in advance paying in full and since then they changed their service menu so our previously paid for mani-pedis were no longer included. I would not begrudge them that except when asking what happened (because no change was communicated to us) we were told it never included nail services... except in the email confirmation from 6 months earlier the nail services were clearly listed and they still left the nail services on part of their website for the package we purchased (since removed because we pointed it out). When broached about the nails after the fact (once we all got home and checked the booking) the management team yelled at the bride (who had booked the services) and paraphrasing here but called her corrupt for asking for the difference back for the nails. The owner also said a few other choice things. I feel bad for the staff because the technicians were wonderful and kind but if management feels that brazen to yell at someone who spent $5k at their business, imagine how they communicate to their staff. He did ultimately refund the missing nail services but that shouldn't have required being yelled at over the phone to receive. Would not go here again. read more