Do not recommend. At best they are ok, but inconsistent at worst you'll leave sore.
I visited both locations. This second location is a lot smaller. I came with a friend and again we both got massages. However, my friend had a different experience than I did mine was outright bad.
It was not a professional experience. Moreover The masseuse didn't ask any questions. She just went to work at maximum strength & when I said something about the pressure she was confused. Majority of the massage was done with her forearms and elbows digged into me & left me feeling really sore. The music went off halfway through the experience so I was just listening to her breathing during it. I did have to ask twice for the pressure to be slightly softer, particularly with her elbows digging into me. Overall, the massage left a lot to be desired & I even thought of just ending it early as it wasn't great. The room was also so hot. It felt like a sauna. Now granted you do want it to be warm & comfortable, but this was a little too hot, especially when they put all the blankets and everything over you.
My friend got a much more professional European style massage where the masseuse asked her about trouble spots, asked her if her pressure was good & made sure she was comfortable the whole time - and her room wasn't extremely hot.
But more so I felt a little disappointed to find that we had extremely different experiences. I would compare my friends experience to more of a professional higher end spa (just the practices of the massage itself... Obviously not talking about the facility) while mine was more of a quick no-frills one that you would get at a much cheaper price point. While not all together completely unpleasant the whole time, I did find myself, wondering when it would be over (not something I've ever thought during a massage before!!!) & now my shoulder is a little sore from it. I really think I now need a massage from getting my massage.
Now The original location gave an ok massage. It wasn't great, but it was fine. Although it did end a little early. Afterwards the masseuse offered me a glass of champagne. She told me they would give it to me when I went to sit down. When I got dressed and walked out (they don't have changing room so you do have to get dressed in the room you're getting the massage in) I walked into a lobby and their relaxation room was completely dark. My friend did not come out yet and I asked if I could sit. They directed me instead to a chair next to the manicure chair. I wasn't even offered water... We weren't given champagne and we weren't given a chance to relax after our treatment.
I've gotten a ton of massages at very high-end spas and cheap places as well, and I have never not been given water. However, this masseuse offered me champagne, & I was then given nothing. As my friend came out, I noticed that all of the other workers were standing around with their coats on ready to leave. We didn't book the last appointment of the day, but I guess they didn't have any other appointments after us so we had to cut our visit short & just leave? One of the things that drew me to this place was their cute relaxation room & I thought it would be nice since we were celebrating a special occasion to enjoy a glass of champagne together in it.
Would I recommend ZZ... Not really, no.
Honestly, it's a mixed bag- You don't know what you're gonna get. Out of the 4 massages from both locations... Only 1 I would consider good (according to my friend), 2 were just okay, & this last 1 was honestly bad.
I wish I had a better review to share. I was really hoping to say the second experience was so much better than the first. But alas, the massage part was worse (but I did forget to mention that the service was much better. The receptionist was much more friendly at this location. ) Maybe if I had the technician my friend had this would be completely different review!
At the moment, I don't plan to go back after these 2 experiences... I do feel like it was a little bit of a waste of time and money and honestly, my back hurts now! I didn't want to be mean during the last massage, but I actually was contemplating getting up and telling them at the front This was not working for me. (I couldn't think of a way to tell the masseuse how to make it better. What was I gonna say, change up your whole style?) - but it really wasn't good. I also didn't really expect the front desk to do anything about it unfortunately!
So as you can imagine, I do feel a little bit cheated by this experience. I don't think I would go back at this point. Unless the spa offered to make it up to me... And even then I would be very picky on who would be performing the massage as I don't want to be sore again. If somehow I end up going back, I will update this though. read more