Fed Ex drop off?? But we cannot take laptop computers. It's really a silly loophole that for smart…read morecustomer service you should fix.

I visited this location for a curbside pickup in early August. It was the only store in Austin with…read morestock of the KN95 masks I wanted. I felt their curbside delivery was a bit slow compared to the order fulfillment acknowledgements. At the same time, it was tax-free back-to-school weekend there was a a steady if slow stream of foot traffic while I waited the 10 minutes or so for my order to be brought out. I got a steal of a deal on the masks, which made it well-worth the wait. I'm not sure what the in-store experience is like, but I am happy enough to try them again.

Brian is amazing!! He was acutely aware of my pain issues, and made sure the mattress I chose was…read moreperfect for my needs. He is patient, attentive, and knowledgeable about the products he represents. He didn't exert pressure on me to make a purchase. No other sales rep I've ever encountered can compare. Thank you, Brian, for making the purchase a pleasant one. Chris and Steven Spencer

Amazing selection of office chairs and home recliners at this location. The showroom is amazing and…read morethe staff are super helpful as well. It's a convenient location with ample parking nearby. The prices are on the Steep side, so be aware. They seem to offer great quality products and good warranties. Overall, I would highly recommend if you're in the market for a comfortable/ ergonomic office chair and / or home recliner.

360 Technologies repaired my HP laptop. They were friendly, professional, and prompt, and their…read moreprices were reasoanble. I would use them again.

I was in the market for large scale printer, either new or used. After talking with Mike at 360tech…read moreI decided to give the Designjet T2300 a try. The price they gave me was comparable to the used printers I had been looking at, and this is a new model. From the day it arrived, it has run flawlessly. the service and support at 360 is great, Chris walked me through the set up, color profiles, etc and ever since, I have been making great (big) prints

We are NEVER LET DOWN by our copier or the folks who help service and maintain our copier. Terry is…read morethe absolute best. He keeps a great relationship with us. We NEVER feel like we are just a number and he always makes us feel like we are his only client and is ready to send the cavalry if needed.

Some of the best customer service professionals I have ever worked with; and as office manager, I…read moredeal with A LOT of customer service folks. The technician came out (even without us having a contract with them), quickly surveyed the damage on our recently donated printer, and gave us an honest answer about how to move forward with it. I would gladly recommend the Austin Technology Group to anyone who has printer issues.

It's the season. Mailing off Christmas goodies to my family back home…read more I got here right as they opened. Hoping to beat the mad rush and long lines. One of the boxes was pretty heavy so I knew it was going to cost a lot plus it was going to Maine.. And the other 2 were going to be a lot less of a cost. So grateful for the UPS store and their professionalism. They handled my boxes with care. Making their measurements and weight and adding the shipping label to each one. I was told roughly when they would get to their destination. I was also given the tracking number too. Again, grateful for the men and women that handle our packages not only at Christmas time when things get crazy, but throughout the year. Thank you.

The staff here always goes above and beyond. Super friendly, fast and efficient, with a smile on…read moretheir faces. :D Service is definitely five stars all the way. There is often a line at this busy location, but the employees work very swiftly. There is almost always at least two staff on any shift. The store has everything you need for all of your shipping requirements. Typically open parking spots right in front of the storefront. Deduct one star for the self-service machines that are often right malfunctioning (hence the long lines).

We needed a single office chair for a home office, and were very well taken care of at FRI! They…read morehad office chairs for us to sit in, were helpful in providing options that met our needs and everyone there was nice and very professional. It was also great to see them follow up 2 weeks later to make sure we were happy. Excellent customer service!

As a facilities manager, FRI has assisted me numerous times and have gotten me out of some…read morechallenging situations with my tenants. I use Facilities Resource for furniture design services, cubicle reconfigurations and moving services. Their designers are very conscientious and work to resolve questions before they become bigger issues. FRI also sells several high quality furniture lines that last much longer than the unassembled furniture available at office supply stores. Margaret's team does a great job on interior design and I recommend them highly.

Today I received quotes on multiple services (UPS, USPS, FEDEX) all at once made my life simple!read more

This Pak Mail is in a good location and reliable. Victoria, the owners wife, and Jason are both…read moreincredibly helpful and kind. They will attend to you very well.