Went to the store to submit a claim. Staff is not here at it's 5:50 pm. Nearby vendor told me…read moresomeone else waiting over an hour to shop but still no staff. Please update hours of operations.

Samsonite is an amazing brand and their warranty is too good to be true! I have been using their…read moreluggage for over 10 years! The service at this location is great. They know what they are doing.

Everything was organized and the staff was pretty friendly. The line went quickly despite it being…read morecrowded on a weekday. Ended up buying a nice mousse by Ouidad for $12 but it retails for $24. The place is huge so I didn't have time to check the entire place out but it seemed like they had a lot of cute stuff especially in the home goods section. Would recommend

Love going to this TJ Maxx when I'm near by. The store is really organized and clean. Workers here…read moreare nice and friendly. Don't like how the line can be long at times. They have great prices and selection.

Thinking of a trip to China? Well, we're planning a trip in 2026. Only after making an online…read morebooking deposit for a trip did I realize that the difficult part is securing a China visa. Further learned that for persons born in China "territories." ie, Hong Kong and Taiwan, the visa application process is much more complicated. Googling China Visa applications resulted in a lot of information. Too much information, in fact, that caused me to think that the process may be futile. Indeed, a HK-born friend who underwent the process decided to cancel her China trip because of these complications and hassles. I was confused and dismayed. Wife suggested I contact our decade-long travel agent, Eva Ho of LL Travel in Milpitas. I didn't realize they provide this service. Since her office is nearby, I decided to do it the old-fashion way and meet with her in person, without going through all the back & forth of texts and emails. So glad I did. Explained to her my situation and she guided me to locate documents that she would need to optimally prepare our Applications. Eva made copies in her office, took a photo of me (I submitted my wife's via email, following her guidance for photo-taking), started filling out our online applications, and took possession of our USA Passports. That was a Tuesday afternoon. A week later, on a Friday, I had our Passports back in hand, containing 10-year China Visas, when I picked them up at her Milpitas office. Took 7 business days. In fact, the visas, as stamped, were issued in exactly one week. The beauty of this smooth & quick process: -- White-glove treatment from start to finish -- All inclusive service: filling application, taking photos, copying, etc. -- L L Travel office is conveniently located in central Milpitas, across from Taiwan Culture Center -- Eliminated all the stress and worry of process -- Eliminated the need to make two trips into China San Francisco - Consulate (eats up more than half a day each) -- Eliminated the expense and risk of sending Passports through mail/Fedex (if through other non-local Visa Service provider) -- Leverage visa expertise of a person who has done the process countless times -- Visa application may be submitted before the 90 days of a China trip -- Eva & Julie speak English, Mandarin, Cantonese, and Vietnamese. They also handle Vietnam visas -- Fee for service + China Visa is a very reasonable $300 (Visa fee is $140 alone). Other online place/s charge as high as $632 + Fedex fees -- Lesson: sometimes it's best not to do it ourselves online. Pay for the guidance/service of an expert. If you're in Silicon Valley/SF Bay Area and need a China Visa, contact Eva Ho or business partner, Julie Lam, of LL Travel, to arrange an appointment. Eva@LLTravel.us Julie@LLTravel.us

My wife Jenny and I used LL Travel to get her Vietnam visa after getting married and updating her…read morelast name. Julie helped us and seemed friendly and professional. She handled the passport renewal, took her photo, and told us she'd notify us when everything was ready. I picked up the passport when told it was ready, but Julie wasn't there. Another staff member handed it to me after making a copy, and we trusted that everything was complete. Jenny didn't find out until she was at the airport for a red‑eye flight that the visa was never placed in her passport. She was nearly denied boarding and had to apply for an emergency visa on the spot. It was incredibly stressful and cost us extra money due to their error. When she called Julie afterward, LL Travel refused to reimburse her and claimed they tried to contact her. We were never notified ahead of time that the visa was missing or needed to be picked up separately. Mistakes happen--but refusing to take responsibility is unacceptable. This was careless handling of important travel documents, and their response showed a lack of accountability. I would not trust LL Travel again. Proceed with caution.

This is the Norstrom rack located in Pacific Common , just across from Target …read more It is nice to have the Norstrom rack so that we don't have to drive far to go to the San Jose store . This location has a lot of merchandise, organized and friendly staffs . They have 2-3 cashiers but the line moved slow because of many customers and the popularity . Now it is closer to Mother's Day and they have some pretty cotton tote bags for $15 and some perfume for $35 . A section with many Kate spade purses are on sale for 75 % off . I like to come early on the weekday morning so that I don't have to wait for a fitting room . All the merchandises are restore nicely in the morning. Enjoy my shopping at this Norstrom rack. It is very convenient for me to pick up my on line item here and do not need to drive to Palo Alto or west San Jose.

It's been awhile since I have been to this location. I found a pair of shoes, dress, and bra. All…read moreon clearance. Not bad of a deal. Store is clean. It wasn't too crowded this evening. Value is good and service is fine.

I'm actually sad to see SaksOff5th closing. I only used this store for returning items I purchased…read moreonline and I never had an issue with returns or the service people. Yes, the lines could be long and the staffing was sparse, but that's retail shopping these days, especially at a discount operation. As for their online operation, sometimes the wrong item/size is shipped or items were lost in transit, but their merchandise was top notch and the sale prices were excellent. Where else are we to go from here, Nordstrom Rack? :-( It was nice while it lasted.

I purchased a pair of pants, it was full of wrinkles. I returned the item to them. But the store…read moresent me back. When I call them back. They transferred my call to someone overseas. It's impossible to make any progress. I will not buy from them again. I guess that's why Saks off is closing the stores. Bad customer service will not go anywhere.

Shout out to Habi, our incredibly aweome cashier yesterday!…read more We had our cart overflowing with stuff and Habi was so nice and patient with our check out. I know they are all rushing as this is a very busy time of year, but he was gracious, friendly, professional and funny! Thank you Habi, we really appreciate you!

never changed! bad customer service! all the time busy, just two employees working, bad bad…read more Today one young guy working only. more than 20 person waiting???

Went to this store with some friends from work a month ago and had a pleasant experience…read more My daughter bought a couple of accessories. Again, the experience was pleasant and such a breeze. The lady who helped us is very kind. Place is organized and not overwhelming.

Bought a $65 bag and signed up for their rewards. I wanted to exchange it and unfortunately lost…read morethe receipt. When I went to the store, the Cashier says they can't take it back without a receipt, can't look it up by using the credit card I used nor cannot return it using the rewards I signed up for. On top of that, I can't even exchange it. Wow just wow. With all the technology in this day in age, Kipling can't afford to have a system that looks up purchases through their rewards system or credit card. Very very sad.

This is one of the nicer Home Goods I have been in! I stopped by earlier to browse and buy a…read moreMother's Day gift. I like that they have a good selection of interesting items & home decor. For a good price! Being on the millenial budget, that means that I typically only spend around $50 on gifts. Nothing fancy. My $50 stretched far here! (much better than while shopping at Valley fair Mall). I ended up buying a really pretty Mother's Day pillow, jewelry box, and cute gift bag to place it all in. TJ Maxx is also right next door, and it's a spacious location. Parking is very convenient.

For a store of knickknacks, HomeGoods/TJ Maxx is pretty organized, albeit a bit cluttered. You may…read morefind a treasure if you look hard enough! It shares a huge lot with some popular eateries so it may be challenging to get a spot but if you're willing to walk a bit, check the backside of the mall and you may find some good shaded spots under some trees. This shop is huge and has plenty of new and old inventory ready to be sold at discounted prices. There's a lot to go through but if there's something specific, check out the section of the store that best fits that item. They have clothing, furniture, jewelry, electronics, bathroom essentials, kitchenware, as well as goodies for children and pets. I came here specifically in search of an espresso machine - I've been hoping to find something for a long time now. After perusing the other departments, I headed toward the registers and found what I was looking for! $150 off the list price was quite a bargain in my opinion and was exactly what I was looking for. The high end appliances and items seem to be locked up with magnetic anti-theft devices and this machine was no exception. Happy with my find, I headed through the snaking line toward the registers, which are abundant and managed by staff at the ready to complete the transaction. The staff were friendly, efficient, and not at all too pushy with selling their promotional store credit card which would have yielded more savings on this purchase. The transaction was quick and seamless. With the purchase also refundable, it made it just that much more reassuring to have shopped here. Overall, HomeGoods/TJ Maxx is quite a staple as a bargain store for many communities and this one is no different. The items for purchase is abundant, in good quality, and unique for those looking for some additional accent to add to their living space. Most of the staff are found near the registers with a few occasionally walking through the corridors to restock or organize a bit. It's comfortable shopping here with well ventilated air and sectioned off departments for more intentional buying. They also have a bathroom for patrons to use. For those also looking for home appliances like me, this is a great place to start - one of the few reasons to still shop at brick and mortar shops!