Awesome job all of you are excellent professionals and I do appreciate all the work and your skill…read morethank you so much I will be coming back to you guys year after year thank you again

Dr. Tsao is gentle, friendly, and the exams are detail. Staff are kind and patient. Great…read moreexperience.

Workers were super friendly and quick! They did a great job with adjusting my sunglasses.read more

Another 5 star trip, busted my glasses today and they had the same frames ready for me and they…read morefixed it asap.

From the start amazing service from the front desk to Dr. Dennis Lin! Very attentive and kind…read moreexplaining every step and test that is being conducted. Even when I came on a day that was closed (my error lol) Dr Lin happened to be there on a day off and was kind to open for me and provide me my glasses and even conducted an ekg of my eyes. Also, wanted to mention and give big KUDDOS to Karen the manager for showing kindness and patience towards my mother and I when we when our glasses were not fitting that great. She got them to feel and look better!!! Amazing yeam!

For what feels like forever and now he is seeing my toddler daughter. Today was their first…read moreappointment with each other and she did great and he was so gentle, kind, and warm with her. Highly recommend him!

Brought my glasses here to add antiglare and anti blue light. Janet was very patience and explained…read moreto me that it can't be added to my current lenses. She gave some recommendations and process took only a week. Great service! Recommend this place!

I really love this shop. It's a complete hidden gem! I've been "visually challenged" since the age…read moreof eight. So I've literally been wearing some sort of corrective lens (glasses and contacts) for 35 years. The most difficult part for me was ALWAYS finding frames that fit me - my must have #1. That means I need nose pads. Then, I look at style - sad, right? So I wore contact lens FOREVER... I loathed whenever I had to go get new glasses. Well, not since a few years now. We come to this shop ALL the time. My AWESOME Poloroid polarized sunglasses are from here (with custom nose pads). Now that wearing glasses is back in style, YAY!! I thought there would be more selection now. NOPE, I was wrong. The trendy glasses now are large and round and I can't wear that style at all (I cannot wear most plastic frames w/o custom nose pads installed - which can be done at Monterey Park Optical! I bought my Tom Ford frames at a crazy low price at Costco and brought them to Mr. Ling (the optometrist - he's licensed in Taiwan, but since he opened this store, he only "fills eye glass prescriptions" - but he sees everything an optometrist does. He even double checks my family's prescriptions before he "fills" it, our whole family comes here and I refer people here whenever I can, since they are the best I've found so far. I'm almost positive that a prescription "re-check" is NOT a service he offers to other people (since he only has a Taiwanese License to practice Optometry). Mr. Ling and his wife Janet, yes, this is a "mom and pop" boutique eyewear shop. They have frames to fit all budgets. Never before have I found a pair of glasses that I liked and could stand up to my vigorous usage. I have seizure disorder, so I've ruined many pairs of glasses by falling over and breaking them (which is what happened to my Tom Ford light brown frames you see me wearing in some photos). I used my glasses all day, every day from when I wake up to when I go to sleep. Mr. Ling, the owner, himself wears an amazing looking Teal colored pair of glasses. I HAD to know what the brand was. His wife Janet also had amazing looking glasses. I realized fairly quickly that this store was a boutique store. Mr. Ling was wearing Silhouette Eyewear from Austria. His wife Janet was wearing an amazing pair of rose gold/pink glasses that are from Japan. And NO, they DO NOT carry COACH - Thank God... I can't stand Coach. And neither can they! Why? Because they don't think that the quality of Coach frames are good enough for what Coach wants to charge. I realized that Mr. Ling and his wife Janet scour the WORLD for eye wear. I ended up getting a pair of Silhouette's as well. I looked up their website: www.silhouette.com/us/en/home/ and found out that they have designer collections. Nope, I can't afford the $20,000 (yes, $20k for glasses!) 18kt solid gold pairs with 72 VS1 diamonds (last collection. Current collection is round colorful and plastic frames - no clue on price) and Monterey Park Optical said the glasses were beautiful, but each pair was $20k. Crazy! They have the 23kt thick gold plated frames there w/Schwarovki crystals for about $1000. Bling is not my style, and I had zero probs finding glasses here. Monterey Park Optical has all the brands you would want, Gucci, Burberry, Prada, etc. But their specialty is finding companies from all over the world that make only eye wear. When I saw Janet's glases, I asked her if the Japanese frames came with springs on the hinges. She literally took off her pair of glasses and pulled it into a straight line. So each link (that I thought was a fashion thing) was a spring. My Tom Ford glasses broke because of a recent seizure and the frames cracked when the side of my head hit the floor. The lenses were still good but had a scratch in the coating (they were expensive transitions lenses that had every kind of coating that you could buy). I literally only had to buy the frames and Mr. Ling installed the frames for me. He noticed the scratch and pointed it out to me, letting me know that once the coating is scratched there's no way to fix it. My mom tried to save money by doing the same thing that I did - just replace the frame, but her lenses were too scratched up. However, that didn't stop Mr. Ling from doing it for my mom anyway, even though the lenses needed replacing (in my opinion, Mr. Ling said, "if it's too scratched, bring it back". So about two days after my mom got her glasses back with the scratched lenses, she ended up going in and ordering new lenses. Mr. Ling and Janet know us well, all my family comes here and all my mom's friends. We love them! I have found my eyeglass heaven. I don't need to go anywhere else from now on! I literally don't want to go anywhere else. I can't find a better shop, nor better educated owners who care about the quality of glasses and their customer and not flashy names. Trust me, flashy name brands are generally cheaper than QUALITY. I love my Austrian glasses!!

I had an outstanding experience at SunOptics that truly deserves recognition. I originally had a…read morepair of Prada prescription glasses made here back in 2011, and they had been one of my favorite pairs for years--until recently when another optometry accidentally scratched the lens. After 15 years, I needed to rediscover my old prescription, and Keith went far above and beyond to help me do that. Instead of relying only on standard eye chart readings, he took the time to carefully measure my prescription using a machine, then placed it into a trial frame so I could experience it firsthand. He even stepped outside with me so I could test the lenses in real-world conditions, which made a huge difference in confirming accuracy and comfort. What stood out just as much as the technical care was Keith's attitude throughout the entire process. He was incredibly friendly, patient, and kind--never rushed, never frustrated, and genuinely committed to getting everything right. This level of personalized, thoughtful service is rare. I wholeheartedly recommend SunOptics and Keith to anyone looking for exceptional eye care and a truly customer-focused experience.

I was all set to send my vintage Cartier frames in the mail to have sunglasses lenses made for…read morethem, but I took a chance on yelp and I found this business not far from me. What was really impressive was that he fabricated polarized lenses that look just like the original glasses would've looked and did them in less than a half an hour while I waited! I will definitely be coming back here for lens replacements on any other glasses in our family.

Very happy with this JINS location and the team there! Exceptional and absolutely excellent…read morecustomer service! Lovely people all working there and a great manager who makes you feel valued as a returning customer. That level of care and kindness is what keeps me coming back. I will say that the 1.76 lenses were disappointing in my experience since they cracked within 2 months, and I now see they're unavailable due to supplier issues, which honestly makes a lot more sense now. Even so, the customer service here completely made up for it. The team handled everything with professionalism, patience, and genuine care, and that really means a lot. It's rare to find a place where the people are this welcoming and committed to helping their customers. Because of that, I'll absolutely continue to be a returning customer! :) Thank you JINS - Santa Anita team!!! :D

Valerie helped me out with an adjustment, pad and cleaning! She was very helpful and would…read moredefinitely come back again.

As someone who is extremely picky about their healthcare providers, if I don't like them, I don't…read morego back - EVER. Hands down, one of the best eye doctors I have ever had. I've had glasses since I was in elementary school so I have been to many eye doctors now. I found him a few years ago and I haven't gone anywhere else since. Dr. Ly is patient, extremely thorough and most importantly easy to talk to. In healthcare, it is easy to feel rushed, but I never felt that way. He listened to my concerns and thoroughly explained what is happening with my eyes and he offered suggestions on what I can do to make it better. He also flagged a few other concerns that we would be keeping an eye out for. He also provided product recommendations and explained WHY they were a good fit for me and provided firsthand experience on how it worked for him. I've had too many eye doctors (and doctors in general) make me feel bad about my health/situations. Now with screen time and things, it's easy to make us feel bad about being on our phones/computers (I get it). But Dr. Ly didn't make me feel bad at all. He offered great suggestions on how I can ease the strain on my eyeballs. His receptionist was also incredibly kind and patient in explaining my insurance benefits and how I could make the most of it. Things I consider in a healthcare provider - Easy to talk - Informative/educational - Doesn't get annoyed at my long list of questions - Takes me and my concerns seriously Dr. Ly checked off all my boxes and I highly recommend him to anyone who needs an eye doctor. 10/10

I've been a returning customer at Fremont Optical, having previously bought designer frames here…read more But my recent experience was disappointing. While browsing, I was taking pictures of the glasses I was interested in ( 2 pairs ) something I've done at other optometrists to get input from my partner. The lady at the counter was unexpectedly rude, she told me I couldn't take any pictures, acting as if it was some big secret. It made me question why such secrecy over something I'm potentially buying. It left me wondering about the authenticity or transparency of their offerings. It's a shame, because I've trusted this place before, but now I'm left with doubts. It's also very outdated and old selection of glasses. Do yourself a favor and go to a newer spot especially if you're looking for designer the Gucci selection is not the best, It's outdated and clearly over priced and probably not real. Bad quality of customer service and care. Definitely lost a returning customer.

Went in for a new pair of glasses. They have great selection to choose from and are very…read moreaccommodating with concerns and needs. I was helped by Yvonne Huynh and she was wonderful! She was really kind and informative and answered any questions I had. She also was so patient and understanding of my needs and made the experience an easy and seamless process. I will definitely be coming back for any future eyeglasses needs.

I'm here today again lol sitting here letting the world know how always great experience…read moreI have here with only giving 5 stars to only 2 staff members: Rowena and Hugo. :) I drive from so far away (an hour to and another hour back making it 2 hours in total) from my home beaches to get here. And I decided to get their super cool black framed small aviator shape Chrome Hearts glasses instead :) Hugo is fantastic with his patient help and politeness the whole time to me. Love that. Highly recommend Hugo and Rowena who are my fav people here. Haha :) I'm just not a fan of the manager here who is too strict to me for no reason when every customer is different. Whatever payment beef that the manager here had in the past due to other customers in the ways they paid you, does not reflect on me. I have only arrived recently after those past certain customers to only give my money to you here, manager. I don't appreciate you being quite appallingly strict to me with your so called new policy on how customers need to/should pay you/your company here. How I can't Zelle your company to pay because I can't be driving out here when I'm coming from the Manhattan Beach area. Unless you want to pay for my gas, manager. Tbh, my Honorable Dad warned me to not shop from here because he can actually prior prophecy read the cons of everything here. But I love only 2 people here who have given me best customer services asap I called and walked in. But when it comes to the way I'm forced to pay by the manager is not only ridiculous to me but also a huge disrespect to me. Especially being that they have no idea who I Royally am. Fact is.. I am Royally from both my parents of The famous Tribes of Levi and Judah which is connected to my famous KJV Bible ancestors from Enoch, Noah, Shem, Abraham, Ezekiel, King David, King Solomon, King David's son Nathan, Nathan's daughter Mary, and of course, The One and Only Creator of the whole universe and beyond Messiah Savior Lord God Jesus. I'm also Royally from 5 famous China Dynasties: Li, Shang, Zhou, Song, and Ming. I'm also Royally from The Great King Taksin of Thailand. And I'm also from ALL Kings/Ramas 1-10 currently of Thailand. Therefore, manager here should know their place of highest respect and honor with Me. And apparently manager here does not. Do better, much better, manager. You need to learn to have WAY BETTER respect for people of my very special stature and very honorable special lineage. You apparently failed to do that, manager.