I had a Saturday clogged kitchen sink that after trying the Drano method, snake it myself still could not clear the drain. I called a plumbing company I searched on the internet with good reviews and they gave me the number for Zoom Drain. Called then and got a call back in just a few minutes. They happened to have a technician just finishing up a job near me and within 30 minutes of my call Roger was at my front door to give an assessment of my problem. He said that most likely he would be able to clear it out with a snake and if not then a hydro-jet clearing would be needed, gave me the estimate for each job and then proceeded to start to work. After trying to clear with a bigger diameter snake he then gave it a try with a smaller diameter one and that worked!! He was working for over an hour and did solve the problem. He was very clean and made sure that the job area was spotless before he left, using a drop cloth to keep the area under the sink and the floor by the sink cabinets very clean. He did about a 10 min running water check to make sure the drain was free and clear. An excellent job all around. The price of for a weekend service call was very reasonable. read more

Great service. Johnny is the best. Quick response. I highly recommend this company. Good value

Chris was very professional and great at his craft. Showed up on time and got the job done when other plumbers could not. My drain blockage was a nightmare and Zoom gave a happy ending. I highly recommend! read more

Fixed a very difficult clog in my kitchen drain, downstream from the garbage disposal. Offered advice on long term care and maintenance.

Friendly and respectful service. Johnny Rockets carefully explained what he was doing and how things were working out.

We've used Zoom drain for several years for our kitchen. They're the best! I highly recommended them.

Our kitchen drain was seriously clogged and we have tried the dissolvent gel, home high jet water cleansing and the 'snake' by ourselves before asking for the company's help. We were so desperate and the company urgently arranged service to us in the same afternoon. They found out a grease-accumulated rock stuck in pipe and helped to clear the pipe right away. Professional attitude and very careful to re-examine the pipe again to make sure it was all cleaned up. Appreciate that they cleaned it up with disinfectant as well after the work especially during Covid time. Super nice and neat work! We have a minor hiccup afterwards but they fixed it in no time! Bravo to Sean and Kevin who really worked up to maximum professionalism!! They are my first choice in the future for sure and would recommend to friends and neighbours as well!!! Good job guys! read more

Excellent communications and performance. A truly professional organization. Would highly recommend Zoom to anyone in need of drainage cleaning services. read more

Mike and Mike of Zoom Drain South Jersey were AWESOME! I had clogged toilets and sinks because of my stupidity-kitty litter that had solidified over time in my pipes! Had to bring in all kinds of cameras and machinery to find source of problem and eliminate it! Both Mikes were very friendly, courteous & professional and super neat-cleaned up my place very well when they were finished! 2 THUMBS UP, A++, and 5 STARS!!!!! Michael Y Clementon, NJ read more

Ian was extremely helpful in finding the plumbing problem. He went above & beyond to resolve the issue. I will be using Zoom drain again if I ever have a drain problem! read more

On recommendation from our regular plumber, Shaffer Plumbing in Laguna Niguel, Zoom came out to handle a backed up bathroom sink line. Johnny was efficient, expert and communicative throughout. Was able to watch them in operation, pull out some debris and gunk, and then run camera down the line. We were given a price for this service up front, no gimmicks and/orcomeons. We also get an estimate for "full cardio surgery" if the gunk problem continues and a simple cleanout is not enough in the future. But they didn't push that, just did a nice job of customer education. Johnny gave me useful tips for preventative maintenance, personal practices to manage our situation hereafter, and was great to work with. They were not only on time, but able to arrive a little earlier as their work schedule allowed. All this within 24 hours for a non-emergence situation. We will definitely use them again read more

Great service. Ian did an awesome job cleaning out the roots in my main sewer line. Very professional and knowledgeable. Highly recommend. Thank you. read more

Effectively removed and cleared a main line clog. Tech was knowledgeable and had access to up to date tools to assist. Came the same day requested...a real life saver in our situation read more

I don't think I've ever experienced a corporate plumbing company who has better customer service than Zoom Drain. Our branch line (between the kitchen and the main sewer line) has been backing up for ages and all the fixes I'd personally tried were only good for a few days, maybe a week before getting backed up again so we finally decided to get a professional in to deal with it. The team (office and technicians) were polite, knowledgeable and keen to listen. After advising a camera inspection to ascertain what was going on, cleared the blockage by jetting the inside of the pipes and provided the video recorded afterwards to show how everything looks. They did advise into getting the pipes descaled but there was NO hard sales pitch to do so, it was merely offered as a longer term solution to 50 year old pipes. We've had a VERY troubling experience with one of the mainstream plumbing companies (who I would NEVER use again) and so was hesitant to use a "corporate" company again, but I'd seen the Zoom trucks in the neighborhood ... Without doubt Zoom will be my preferred company when things get too sticky for me to fix myself. Plus, the owner is a veteran and I'm a massive proponent of supporting our veterans. read more

DO NOT USE THIS COMPANY unless you want to be shocked when they arrive to give you a quote for a simple drain cleaning. When the tech arrived, he quoted $298 to clear a simple bathroom vanity drain. Needless to say, they were turned away due to the cost, which did not seem to phase him. I guess there are people out there who actually pay what to me feels like a ransom! I am sharing because people needing plumbing services should not have to waste time with a vendor who does provide a price estimate or a range. I mean this wasn't a broken pipe or a main line stoppage, which obviously would have cost more. Fortunately, I found a great OC vendor who was responsive, prompt, professional and cleaned the drain for what he quoted - $98. He sent me photos of what he took out and my invoice within minutes of finishing the job! I will be using him regularly for my units. People, especially now, do not need to be gouged. read more

A great job by Ian Butters. He took the time to inform me of what was to be done and once done he reviewed the information with me.

Johnny Rodriguez from Zoom drain spent 3 days at my house replacing an approximately 20 ft run of irrigation drainage that was infested with A LOT of roots. He was friendly and more than willing to explain what the issues were and how he was going to tackle the problem. Very professional. read more

I highly recommend Zoom Drain- Ian came out promptly and thoroughly examined the issues, a total grease clog down line from the kitchen from 10 years of buildup. They quickly remedied the clog and sent a camera to inspect afterwards. All is clear now and will call them again 100% if the need arises! read more

I normally don't write yelp reviews, but my recent service was exceptional enough to warrant this one. The past few rainy months have made it very apparent that our outdoor drains were clogged. We moved into the property a year ago and the outdoor landscaping is relatively large with over 30 outdoor drains that lead out to the front curb. We called Zoom Drain based on Yelp reviews and were able to book an appointment window the following day. Two technicians came at 9:30am, the beginning of the window, and we went over the property and the issue. Ian Butters was the main technician and provided an initial estimate, but mentioned that depending on what the find, it may require additional work and price. A couple hours into the job they assessed that the two main drainage points were blocked. Based on the camera equipment that they used, they identified a large rubber ball in one main drain, and large rocks that were clogging the other. After an attempt at flushing it out, they said the only option was repair. This is where thing get exceptional. I hired plumbers, and this required some pretty major landscape repair. They quoted me and got right to work. Believe me, they WORKED. These guys were digging deep ditches in 90 degree heat with full sun exposure. They went above and beyond to fix the issue. The rubber ball was probably a croquet ball that has been deteriorating for 30 years and the rocks were actually 2 feet of cement. They had all the equipment they needed with them, they found the issue and fixed it, and they left the place spotless. They also kept me updated every step of the way. Don't mess around with other plumbers and worry about if the job will get done. Get the experts. Get Zoom Drain. read more

Typical can't quote you any numbers until we show up at your house and then we can charge you more than the going rate type operation I would recommend using an honest plumber that actually knows what it costs to unclog it a toilet prior to coming out read more

I called Zoom Drain and Steve helped me get a technician out to unclog my drain quickly. He explained how long it would be and Chris Ballesteros showed up on time. Chris came to the door with a smile and was very friendly and courteous. He asked a number of questions and explained why he was checking certain things as he was doing them. He explained the options and after choosing he got right to work. He snaked the drain and had me take a look at the camera to see it was cleared. He had me check the washing machine and sink and then cleaned up after confirming things were working as expected. Great service, professional and friendly. I will not hesitate to call again in the future. Thank you! read more

I just said goodbye to Sean from Zoom Drain. I also said goodbye to a blocked drain that had defeated my efforts. Great job. If you need it done - give this company the call. read more

My husband, Carl, called Zoom Drain as it is 24/7 and they said that if the job finished faster then they'll send a tech right away, however, they gave us a tentative window between 10-2 pm. Kyle came around 1pm wearing proper equipment and told us our options. We asked for his suggestions and did not recommend the highest price right away. He said he will take a look first and then will let us know. Carl and Kyle were outside of the house working on the problem and Kyle was explaining to him what is happening and what is going on. He finished the job right away and was very polite and professional. We are very happy with the customer service this company provided and we are happy with the tech that they sent out. Thanks! read more

Hands down , Ian has kept our drains clean for years now, we have so many mature trees that prior to zoom cleaning our drains out - no other company could and I all of our drains were put in new 15 years ago- we now get them cleaned yearly and they are running perfectly , thank goodness we got on top of it before the rains!!! read more

An honest company! A rep from zoom drain called me after I sent him a video that another company took of my sewer. The other company was pretty doom and gloom regarding my line but zoom said that there wasn't much wrong under the slab, only perhaps outside where some roots were getting into the line. I'm a single female and it means a lot to see this kind of honesty. I would definitely recommend and use them in the future. All they do are sewers so they get it. Thank you. read more

Eduardo was excellent with our kitchen sink-cleared the pipes and was very knowledgeable with what was going on with the clog. Efficient and friendly. The company is not the cheapest, but they do have a guarantee with their service. read more

Great service. Started using them last year became of all the rain, and our backyard flooding. Now have them coming out on an annual basis. This year we had Johnny Rodriguez as our tech and he was fantastic! Quick, efficient, and explained everything he was doing and what he found. read more

$200 for a ten minute job that I could have done with an allen wrench which any reputable firm would have suggested before a service call...next time I'll go on you tube to find someone honest who's willing to help. read more

My wife and I are so lucky to have found Sean to help us with an emergency plumbing issue at 7:30 PM on a Thursday night. Bottom line here first: Sean drove an hour from Irvine and immediately assessed the problem and had it fixed that night for the firm fixed price he had quoted. He had to break concrete in our laundry room to get access to the pipe that had burst, replace it and replace the concrete. After he had replaced the pipe, another pipe at another location in the room burst and he had to cut and replace that one also. He worked from about 9:30 pm to 2:30 pm to get this done, with no additional after hours fee. Luckily my stepson works graveyard and was off that night, so he handled working with Sean for access and payment. When I woke up this morning the water was back on so we could have showers and the area where the repairs were made was clean as a whistle. Sean is a man of integrity. He stayed with this job until it was done and I am grateful to have met him and Zoom Drain. read more

Ian was really great! Very professional, knowledgeable, friendly. He was able to give us a quote to clean and Jett the backyard drains and do the work the same day. And made sure everything was cleaned up after. He also gave us some great advice on doing better maintenance to keep the tree roots at bay in the pipes. Thank you, Ian and Zoom Drains! read more

Fast response. Best price for unclogging my out door drain. Johnny was quick in doing the job and was successful in solving my problem. Extremely impressed read more

Zoom Drain is legit, we used them to unclog a drain at our restaurant. they were quick and professional I would ask for Devin every time that guy knows what he's doing. read more

THE BEST. No charge to walk in the door. Worked quickly. Explained everything and did exactly what was asked. Friendly, compassionate, thorough and extremely reasonable cost. Excellent communication, follow up and follow through. They are now my #1 goto for all plumbing needs. So glad I found them. Cannot recommend highly enough. read more

Knowledgeable and responsive. While I was waiting for hours for others to respond. They responded to me within minutes. I have a property in San Clemente and my tenants were complaining of waste drain stoppage. Technician arrived on time, took pictures, sent them to me and we negotiated a price. read more

Johnny came out to address a drain issue for our AC unit. While it didn't make sense to fix the drain (we are re-routing) he was incredibly thorough and honest and helpful. I'd recommend in a heartbeat. read more

Helped fix a drain issue in master bathroom shower. They showed up ahead of schedule within 2 hours of my initial call. Fixed the problem and made recommendations on how to prevent further issues. read more

By far, this is one of the BEST service companies I ever done business with. Everything about the experience from start to finish impressed me. The phones are always answered quickly. The employees are always professional and presentable. And their work is top notch. Not to mention, their pricing is extremely competitive, very honest in the work recommend. I have not had one complaint with this company and I've used them 3 separate times. Highly highly recommended, you will be extremely happy you called them. Thank you Zoom!! read more

Zoom Drain did a great job about 2 months ago when I needed help with a kitchen sink backup. They were on time, and took care of the issue. I had to call them again today, for a problem seemingly connected to the first call. They came out right away (as a warranty call), and helped me out again - even though the issue turned out to be unrelated to the first call. I'm grateful for their fast response, clear communication, and willingness to stand-by their work. read more

We had an issue with a slow drain in our kitchen sink, and Rogers Gonzalez was our hero!! The day of our service, we received a call to let us know he was on his way. He was prompt on arrival and prepared a clean workspace. Rogers snaked our pipes and found some grease build up about 30 feet in. He recommended multiple treatments and we decided on the hydrojet to clear out the buildup. He did a very thorough job and allowed us to watch via the camera he sent down the pipe. He even repaired the leaky pipe under the sink! Our cleaned out pipes look as good as new. Rogers is very conversational, professional, knowledgeable, and even wiped down the floors before he left. Would highly recommend Rogers!! read more

Awesome same day service. Would highly recommend them. Kevin was great. Did not feel like I was getting sold.