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    Zoom Auto service

    2.3 (13 reviews)
    Open 8:00 am - 6:30 pm
    Updated 2 weeks ago

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    Response time

    2 hours

    Response rate

    100%

    Services - Zoom Auto service

    Auto engine repair

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    Sun Auto Tire & Service

    Sun Auto Tire & Service

    4.2
    (33 reviews)

    First, let me say that Virgil at the Arlington location is amazing! My car was towed to Caliber…read moreAuto due to a tire blowout. From start to finish he was professional, personable & informative. When I called him with a concern, he went the extra mile to make sure I was satisfied with their work. Thank you for safely getting me back on the road!

    2016 Audi A8L - Air Strut Replacement…read more I've been using this location for over 2 years now. A year ago I had my passenger side air strut replaced due to it leaking. I had no issues with communication, service and the timely repair in this visit. This year I came in for remotely the same type of repair and it was nothing but frustration, unprofessionalism and something I'm having to find solution for myself currently. The communication from the front desk to the mechanics is very bad. I reported an issue with my driver side air strut this most recent visit. Failure to communicate this to the mechanic caused this issue to be prolonged and not be solved until 2 months later. Because they replaced the passenger side again and didn't assess the driver side. Even though I told them the driver side was the one broken for sure (physically could hear air leaking from the driver side strut). Both very well could've needed to be replaced but the failure to communicate that cost me over a month without my car that could have been avoided. Not only that, the day I came back to receive my car I was told there were no more air suspension fault codes showing. The moment I got in my car and turned it on there was a fault code. I was also told the car was realigned by the front desk. I talked directly with the mechanic who worked on my car and he said they did not do an alignment. This location is a place I've used often for any services on my two vehicles. If this is the level of service they are operating at then I will taking my vehicles elsewhere. Not because of the mechanics, but because the communication, unprofessionalism and the experience I just had with a replacement of two air struts and a compressor that took over 2 months to resolve. In which is still not solved due to the air suspension fault code still on. After research, my car will need an active level ride control reset from the dealership. The mechanic mentioned this directly to me when I came in addressing the still existing code. He explained this to the front desk and the front desk failed to mention it to me. Because of this I've driven my car two days and now my tires are chewed up because of this. Improper ride level and no alignment after strut replacement are main causes of this. I'm expected to be responsible for the fix. I had to go into the bay and find out from the mechanic myself to get these answers.

    Zoom Auto service - autorepair - Updated August 2026

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