Really good customer service and communication. The mechanics were professional and knowledgeable…read more Everyone went above and beyond. The costs were communicated at the very beginning and were competitively priced. I highly recommend G&G for all your vehicle service needs. I had a great experience at G&G.

I was purchasing a used car and had G and G take a look at it before signing papers at the…read moredealership. They discovered an oil leak from a gasket. I was able to have the dealership fix the issue prior to purchase. G and G saved me hundreds in future repairs. They also have been great at taking care of our brakes, maintenance, and answering questions.

Good honest auto repair , very friendly and helpful. , I am a female. Senior citizen., their fee is…read morefair., they run on time, they explain everything well, excellent quality . I was recommended to come here by Tracy at Summitt Church, they gave Trussels very high recommendation recommendation. The whole business group at Trussels are kind and competent and fair . Try them, you will like them. Maren pick up the phone now

I had a 4wd issue that sounded like my front end was going to fall apart. Trussells got me in…read morefaster than they thought they could. Communicated well throughout the process. Diagnosed what I thought was going to be a major drive train failure as an electrical issue that was messing with multiple components. Long story short...quick, reliable, competent and cost me way less than I expected. I hope to not need their services again but if I do they get my business guaranteed.

This place had the cheapest tires I was looking for. They let me know my lug nuts were going bad…read moreand if I bought new ones they'd put them on for free. Their service is fast and convenient and it was greatly appreciated! 10/10!

The service was awesome. They have great pricing and really take care of there customers. I felt…read moreconfident when l left that got the best deal for my money. I would recommend there services to anyone needing tires.

This was a good shop and I have been going there for some things for 30 years, never again. My…read moredaughter took her truck in for a torn CV boot and scheduled it a week in advanced. They lied about looking at it on day one, then gave it back "no charge" the next day because they found nothing wrong. The boot is torn in half with grease all over. Last year they did the same thing. I had a cooling issue and they sent me home "no charge" with a new radiator cap, it turns out to be a blown head gasket.

So I came in here because previously I got a good deal on tires for my Jeep. Today I came in…read morewithout my ol man and this guy is charging me 68$ to put to put a Chevy car tire used on. And I'm female and have scrubs too because I have to go back to work, this place is very bias and the owner at the desk a bit of an ass. If the man were here I know he would've charged me much less! So much for giving a fare price, I'd leave if I had more time.

I always go to Discount Tire for a air check in my tires when I come to town or any other town I go…read moreto. Always a Discount Tire around to help you. James did an air check for me. He was friendly and professional. I always get my tires rotated at Discount Tire. They will also fix a flat. Great service , friendly, professional, great combination for their clients.

The guys at this place are great. I want to give an extra shout out to Cory (sp?)…read more I showed up with my tire pressure light going off (for the 6th month in a row). Cory took a look at my tires, two of them low. One in such a state that he wouldn't refill it. We got them on the schedule same day to be replaced. Thanks to the program I bought with them when I got the tires (way back when) he told me to replace them would only be $30-ish per tire to replace. What a relief. And he took care of some things too. Once they got it up and got the tires off and looked inside, it was learned that there wasn't truly an issue. They replaced the valve stems and sent me on my way. While I was there longer than planned, they made things right, took care of me, and got things situated. Thanks to all, esp Cory!!

Took our vehicle in, explained what it was doing even gave the code. After no updates for 2 days I…read morecalled to be told I needed a new transmission. The transmission is solid and still under warranty and had it double checked at another shop. the original issue was never resolved, discussed or even looked at. The man I spoke with, Gary obviously was more interested in getting $7800 to rebuild a transmission that has zero issues. I would not recommend them at all.

Take your car somewhere else. Took my Silverado to replace glow plugs, but they want to charge $127…read morefor diagnosing the check engine light. I got that at advance auto parts free of charge. I did agree to pay them for diagnosis. Next day the " front guy" of this country. Called and said it's a sensor fault ,not the glow plugs. After replacing the sensor he called and told me to take my truck to the dealer to have it fixed. When I picked up my truck the engine was running rough and loud. Check engine still on, oil pressure gage not working, Def sensor not working , cooling fan running at high speed at 40 degrees temp. The engine was so lout you couldn't talk and hear each other next to the car. They were telling me is normal. I went to auto zone for a free diagnosing and other codes popped out. Like a Christmas tree. Went back to tell Gery, the front man. He basically told me to Go F.. my self. After I drove away, 2 miles later my engine end up in a " limp mode" . Had yo tow my truck to the dealer. They found out a bunch of fried circuits. It's been a week yet and they are still working on it. I've seen comments of being honest and knowledge. Forget about it. They are ripping you off with the diagnosis and were is the knowledge?

I'm waiting for my quick oil change, with free coffee, television, and pop corn, while I listen to…read morethe front desk offer a guy a way better deal than he could get anywhere else. As I sip my coffee and type this review thanks to the free WiFi and cell phone charging station, I get offered my choice of fresh off the grill hamburgers, hotdogs or chicken...whaaaaaaat?! Almost too friendly? My car should be ready soon and I'll go home (2 minutes away...1 with no traffic) and get myself back to work before anyone misses me.

Ok so lets start this and say ive been using them for many years for my 2009 toyota camry and Honda…read moreaccord 2008 for every repair and tires change. Never a problem until 3 days ago. having over thousand dollars worth work done and they call me to come get it saying its finished. Ok get there Pay them and head on down the road in the pouring rain mind you. First thing i see is my steering wheel is crooked. I say well that cant be i told them to do an alignment they charged me for alignment and theres no alignment. So i call right away and apologies up and down im so sorry let me refund you for the non work we didnt do and bring it back on monday ill do it for free. I said ok cool. That day no refund. Next day mid day no refund i call say hay what about that refund he said his manager would get right on that still no refund next day no refund i emaild said please send me receipt for refund for the work you didnt do. no refund. . Thats not all. I hit the highway and then im hearing a sound getting louder as i speed up. Got off the highway found parking lot pulled in , ( in the rain mind you) got on the ground and saw all my front under plastic cover hanging off under my front wheel dragging bad. Called huim back again told him whats happening i f-ing pissed off cant beleive it. Says again how please give them chance to make it right bring it back ill refund la la la la bull-s&^%. Im going to take these fools to court to get my $ back. Never called me on any preceding day after this never got any kind refund. Totally scammed me. Classic scam. Over charge you for work that was Never done. Have a nice day! I even went outta my way to buy these lovely ppl a pizza hut gift card to buy them all lunch was brining it with after i got work done on my toyota after my car got fixed. Glad i didnt give it to them. Ill take my family out for pizza instead.

Kia Souls have issues listed below. I brought my Kia in for recall work unrelated to below issues,…read morebut my check engine light was returning codes that related to the below issues and the service tech refused to even acknowledge it or address it unless I was willing to spend $175 and then said I would certainly have to bring it back and that there's probably no way that my Kia falls under these issues. Even though any basic search on Kia engine issues. (I only found out after I purchased a Kia) shows all sorts of engine issues, failures, and fires. The service department seems to want its customers to believe that these Kia engines are great and does not impact your car, even if you have identical indicators to their numerous engine failures. Common Engine Failures & Complaints * Engine replacement due to internal failure: Multiple owners reported engines needing full replacement after knocking noises or sudden loss of power. * Oil consumption & sudden shutdown: Instances where the engine stopped while driving due to low oil or internal wear. * Rod bearing/KSDS issues: Complaints describe rod bearing wear associated with the Knock Sensor Detection System recall, though some customers say the recall did not prevent engine failure. * Check engine and limp mode symptoms: Owners reported limp mode, abnormal noises, and power loss prior to major failures.

I inquired about a vehicle they advertised on their lot. Glenn sent me an info pack. I responded…read morethat I would like to come out after work (the dealership is over an hour away from me) or first thing on a Saturday. I got no response. I then sent an email asking if the vehicle was still available, and if it wasn't let me know. No reply. Sent another email asking about the vehicle, no answer. When Katie finally did get back to me after my fourth request of info, she said it was okay to come in and see the vehicle and test drive. I then got an email from Glenn, the salesperson who said the vehicle is in the shop and not ready (early afternoon). At the end of the day, having set up a time to go in the next day to see the vehicle, I get a text from Katie saying not to come in the next day as the vehicle will still be in the shop. When I had inquired as to why it was in the shop, got no answer. Obviously, a lot wrong with this vehicle they aren't disclosing but asking a premium price for. Wonder why a dealer would advertise a car as being available for sale when it has to be in the shop for days.

I took my car and have my brakes , looked at I was not having any problems with them , no squeaking…read more, no rubbing , nothing I was just trying to be proactive , the mechanic came out and said you need to change the back pads and rotors. I asked about the rotors because I said there has been no issue with the brakes.Well, we just replaced the rotors.When we replaced the brake shoes. I took the car to another mechanic who took the tire off and told me my rotors , look like brand new and there was no reason whatsoever to replace those this really upset me because I had been a long time customer and I felt like I was being taken advantage of. I guess this is why it's always important to get a second opinion

Customer service is top notch!…read more Mike was very good to deal with and the place has a great feel to it! Definitely a positive experience!

I've used this company many times to buy tires and wheels and a few other parts and they've always…read morebeen really good. You can call the 800 number and the people that help you are really knowledgeable and they know a lot about their products and can help you match up wheels and tires to your specific car and platform that you're looking for Their prices have always been really good and competitive and they always seem to have quite a bit of stuff in stock I would highly recommend this company when you're looking for quality, tires, and wheels the reviews and the information they give you about tires this second to none. I will use this company many times in the future Due to this fact that I found how helpful and nice they are and how fast the shipping is as well A+ all the way

Me: I just placed an order and received a replacement tire (Order# ?????).  This tire was the exact…read moresame brand & size as the original purchase, but seems to protrude past my fender well. I have yet to drive on this tire as, I walked it in to get the tire replaced.  I had the tire mounted and brought the wheel home to install it myself.  I wasn't able to notice the difference until I lowered the vehicle onto the ground. It is a very noticeable difference! I have a 2011 Mercedes E550 that has an air suspension system that lowers when not in use and I am afraid that the vehicle will now sit on the tire at the fender.  I cannot under any circumstances keep this tire, so I need to know is there anything that can be done? Tire Rack: For returns they have to be new and undamaged. My understanding is these were mounted and had the weight of the vehicle on them, which isn't great but could still be returned if the car wasn't rolled at all as otherwise we would notice on inspection and it would affect the refund as it isn't considered new at that point. Has the car rolled on the tire at all? Thank you, Patricia Me: I did drive around the block to see if they would rub. Tire Rack: In this instance I would not be able to return it due to the order having been driven on, I apologize. I would recommend contacting our warranty department to see if the trial warranty can be used to return the tire. They can be reached at 888-981-3953 ext 4950 Me: Upon further investigation, I believe I have found the discrepancy in your description. This time I did a search by brand and size only. Tire rack offers two tires In the same size with a variation of tread width(9.6" VS 10.4). This difference is not presented in the description. This is not my fault! Tire Rack: There was no vehicle information entered into the order so there was no site check for the vehicle. I highly suggest contacting the warranty department. Me: I did use the vehicle search. Is it really going to come down to this? I bought the replacement tire through you guys. I didn't have to do that. I did this all in good faith, was upfront & honest. This doesn't feel right. TIre Rack: The best I can do is offer you a 20% discount on the correct tire. Me: Is that the best you can do? I am going to be out of almost $1000, just to replace one tire! Tire Rack: OK, 25%... Tire Rack never even acknowledged the discrepancy. I received the most vague, indirect or weakest of excuses. Deflection and victim blaming at best! I felt forced and entrapped to continue to do business with them, as I am in a bind with no options. I bought a tire from them that failed in less than four months. Bought a replacement tire at full price, by looking at my purchase history and selecting the same tire. The tire turned out to be incorrect, due to no variation in description. I had done all of the research, furnished all the proof and still was given little to no acknowledgement at all! I have several cars and buy tires at least every two years. I haven't bought tires from Tire Rack in over 20 years. I couldn't remember why before, but boy did they remind me... Do business with them at your own risk. Ask tons of questions before you commit. Make someone contact you in writing to confirm. My initial price was incredible enough to reel me in. My overall experience was bad enough to overlook any deals in the future. I'm sorry, Discount Tire, I will never stray from you again! After doing all the math. I lost $100's in this overall experience. Update: I just got off the phone with one of the most pleasant customer service representatives I've ever experienced(Elise). She attentively listened to me rant, rage and rumble on about my experience. All while maintaining composure, she replied with full acknowledgement of my experience. She then proceeded to decrease my losses to what I thought I heard to be 25% but later discovered it was $25. After that, she attentively listened to me offer a solution to this problem to ensure that it never happens to anyone else. If you feel you are legitimately wronged in your Tire Rack experience, I recommend that you gather as much concrete proof as you can and continue to talk until someone listens. I still feel like I had to pay for Tire Racks mistake, but at least it won't happen to someone else.