Cosmetic and bent rim repair was performed on my 2024 Lexus IS F Sport...I've had work performed by…read morethem in the past however this experience has made me not want to return for repairs in the future. The turn around time was great they completed the job in less than 24 hours however my TPMS sensors were not reset...I returned to have them reset only to be told that 1 of the 4 sensors had died and needed to be replaced, I went and purchased a new sensor the same day Fort Wayne Wheel Repair insisted that they put it on in an attempt to preserve the fresh paint on my rims from the cosmetic repairs...they put the sensor on but still failed to reset the TPMS sensors the tech came out and said "we can't do it here are your keys"...I went to another local rim shop and they reset the sensors within 5 mins. Only to find that 2 of my rivets were missing from the same tire that the sensor had to be replaced on I called Fort Wayne Wheel Repair to make them aware and was told that someone will follow up with me on Monday it was Thursday...Monday came and the owner Derrick called as promised but basically told me that there isn't anything that he could do and that I can GLUE some rivets on myself because they are plastic!!!! There is NOTHING plastic on my $2700.00 rims that I had just spent $380 with them to have cosmetic work done...I felt very discarded and was made to feel like I don't know what I have invested my money/interest in. I had to call out to California to have 2 METAL rivets shipped to me and I replaced them myself...I will not trust my car with this company EVER AGAIN due to lack of consideration/professionalism/expertise. Not to mention they still managed to chip paint off the freshly repaired rim and my car was dirty when I picked it up a quick car wash/wipe down would be nice...when someone is spending money to enhance their car its because they care about the way it look so to have a company mishandle it and return it in worse condition than it started in is terrible!

Delivery of 2023 Corvette Stingray 70th Anniversary HTC from Wisconsin to Indiana. Driver was…read moreextremely careful w unloading Vette, done complete walk around, plus was responsive to text on his progress getting here. Definitely recommend!

Great service! Staff was super helpful. Tires were decently priced. Tire replacement was super…read morefast. Also, loved getting to love on Daisy very sweet dog!

I first called to see if I could set up an appointment, but I was told that they only accept…read morewalk-ins and that I should arrive as soon as they open. This business opens at 9 a.m. on Saturdays, so I arrived at 9:02 a.m. However, I was turned away by someone who frankly lacks customer service skills. As soon as I walked in, I was not greeted, and the employee was looking down at his phone. After a few seconds, I said, "Hi." He responded with, "What do you need?" I asked if I could have my car looked at because my engine light was on, and he bluntly said, "No, we're busy today. Come back Monday." I was already feeling frustrated, but I agreed to return. When Monday rolled around, I showed up again, and guess what? I was turned away once more! I had decided to try this place based on a recommendation from a friend, wanting to support a local business. I can't understand how they stay in business when they don't accept appointments and turn customers away when they walk in. I will be going back to the big chain mechanics instead.

Great customer service and very quick at getting my vehicle taken care of. They do all regular…read moremaintenance on vehicles, not just tires. And it didn't cost me an arm and leg! Thanks guys!

They are not very friendly when it comes to Customer Service. Ellen was rude and disrespectful to…read morethe point of hanging up on me when I asked to speak with Upper Management to file a formal customer complaint. When they did work some suspension work on my car more specifically and Allingment it was in such bad condition to the point of it pulling and almost caused an accident on the highway on my way to work. It was very scary to say the least. They asked me why I did not bring the car back to them and I said, " Why would I bring it back to you when the awful job you did caused my car to jerk and pull violently to the left and to the right so bringing it back to someone that did a poor job was out of the question so I went to Tire Barn and they told me that Hubcap Express LLC should not of even touched the car due to it needing new ball joints, control arms and new breaks as well as barinings in the suspension of my car. Tire Barn also told me it was going to be a hefty 5 thousand dollars. The car isn't even worth that kind of money. Hubcap Express LLC refused to refund my money for the poor alignment they did and on top of that refused to even acknowledge their fault in the matter. So much so that they refuse to negotiate with the mediator of the Attorney General's office making it look like I was wrong for bring it up to this level of a Customer Complaint do to Ellen refusing to let me spaeak with her Manager or file a formal customer complaint. I reached out to Mr. Tom Scherer through an unconventional way but none the less informing them Hubcap Express LLC that what they did was wrong and calling me names making fun of my Disabilities as a Brain Injury survivor by calling me ,"Special" in a derogatory way quoting their response to the Attorney General. They refuse to respond making their selves look like they did not wrong due to their power as an small business owner. They are highly, "NOT RECOMMENDED TO ANYONE". DO NOT GO HERE their prices are high and will snake you like they did me.

Best customer service I have received in a very long time! Everyone was very nice and professional…read more I received the service that I was looking for at the price that I was quoted. I will not go anywhere else in the future.

New Audi A5 rim $750 new from dealer. Identical looking rim from Dave @ Finish Line Wheels = $299…read more(+$18 shipping). Only reason I'm not providing 5-stars... I had to email for eta (~8 days total). If I ever need another rim, I'll definitely be ordering from Finish Line Wheels again.

EVERYTHING! As a single female I have to be a good judge of character and professionalism when it…read morecomes to caring for my STUFF, especially my car!! I no sooner got out of my car when Spencer greeted me IN THE PARKING LOT (!!!!!!) asking to be of service! I CANT SAY ENOUGH GOOD ABOUT DISCOUNT TIRES!!! This current trip I've traveled from TENNESSEE to KENTUCKY then MISSOURI afterward drove to COLORADO then UTAH the NEVADA for my 5,000 mile oil change then CALIFORNIA!!! Leaving Cali I drove to OREGON the entire Pacific Coastal Drive then WASHINGTON STATE... then on to IDAHO, MONTANA then NORTH DAKOTA!! I recently left MINNESOTA, WISCONSIN and ILLINOIS which is where I'm am! THIS WHOLE TRIP I'VE AVOIDED INTERSTATES as much as possible which really does a number on tires (I thought) HOWEVER, Spencer (my personal DT REP) just gave my 2021 HONDA CRV a perfect preliminary assessment!. My Honda is getting "the works" including the 5,000 mile rotation and everything is looking great! I totally 100% rely on Discount Tire to provide the most professional assessment in diagnosing my cars every need when it comes to tires & alignment & windshield wiper needs! If I could give these folks 1000 I would! Try them one time and you'll never trust anyone else! They gave me the best price on the best tires for my car for comfort of ride and longevity!! Boy, did they get it SPOT ON! Yeh, the lobby is super clean, restroom is clean, water and coffee are available while you wait which is never long! The men are super friendly, knowledgeable and professional in how they present themselves! Folks aren't backed up waiting for service! They get you in and out in times promises BY THE MINUTE which most often is less than said at checkin! I LOVE THESE GUYS ... from FLORIDA, to TENNESSEE, we'll all across the country!! You just can't beat 'em!! Aiden & Isaiah (DT Personal Representatives) just provided an update and they'll wrap it up after doing the test on alignment. No surprises here, folks! They tell you EVERYTHING! FINAL ASSESSMENT: my 2021Honda CRV is out & ready to go! All tires are wearing perfectly even and it's ready for the road tomorrow!! Last comment: I'm grateful that my son recommended discount tires years ago. They literally treat you as if you are family. They want you to drive a safe vehicle and they are happy to help maintain that security. And their prices cannot be beaten. Just try it.

Getting ready for trip out of state, and of course, low tire on the trailer. Stopped by where I…read moreusually get all my tire service at, they really didn't seem interested in helping with the tire problem. I stopped by Discount Tire and they were right on it. NOW I have a new tire store! They will be getting all my business from here on. Thank you Discount Tire!

I'm waiting for my quick oil change, with free coffee, television, and pop corn, while I listen to…read morethe front desk offer a guy a way better deal than he could get anywhere else. As I sip my coffee and type this review thanks to the free WiFi and cell phone charging station, I get offered my choice of fresh off the grill hamburgers, hotdogs or chicken...whaaaaaaat?! Almost too friendly? My car should be ready soon and I'll go home (2 minutes away...1 with no traffic) and get myself back to work before anyone misses me.

Had 6new tires put on at the Cleveland rd store 5/11/26 told me they would take care of everything,…read moregoing down the road and front driver's side tire going flat so fast it pulls the truck into the on coming lane nearly hitting a motorcycle rider and ended up In the ditch the guy on the bike turns around comes back to see what happened. I get out of the truck look down in my front tire is completely flat after inspecting the tire. Nothing was wrong with the tire. Whoever put the HUD cap back on the truck, put it on over the valve stem after getting the HUD cap off we found that best one did not replace any of the valve stems. They just left the old ones on which is a complete hazard as we found out those maybe $.50 each easy to install. Nearly cost my life or the motorcycle guy his life.