Came here with a group of ladies to enjoy some hookah. The spot is BYOB (they do charge a fee for…read morebringing your own). The area is spacious with plenty of room to enjoy yourself. There's a food menu and, of course, the hookah menu. The ladies I was with enjoyed the hookah and the vibes were nice - owner was very friendly as well. Definitely place to check out!

Cleopatra Hookah Lounge offers a spacious and cozy setting with plenty of comfortable seating. One…read moreof the reasons I enjoy this spot is that it's usually less crowded than other lounges, creating a relaxed and laid-back atmosphere. It's BYOB, so make sure to bring your drinks! There is a $5 fee if you arrive and don't plan on smoking. Hey...they have to make their money somehow. They also have ice and mixers available for purchase. The hookah is rich and flavorful, the music keeps the energy up, and the staff is super welcoming. I haven't tried the food yet, so I can't comment on that, but you should check it out and see for yourself!

This is not a terrible place to come and hang out. They have a promoter to host events on Friday…read moreand Saturday if you want to stay in the Addison area then this may be more your speed, but to drive here and have to haggle with the price is it's unnerving the last time we were there they wanted to charge us double for the hookah and you absolutely have to have a hookah to sit in the booth although you already paid 10 or $20 to get in or whatever but to be charged double the price of what's on the actual menu was crazy and if we didn't catch it, we just it just would've been what it was. I do believe this is Marissa reflective of who the waitress is at the time and who the promoter is at the time but I do believe this is not a bad option if you want to stay local and you want to have a section and not worry about people falling all over you mixing with the crowd.

Honestly, I would like to write this place to completely close down. One star is not deserving of…read morethis establishment. They feel as if they don't have to provide any type of customer service because they're gonna get the money regardless very entitled. I stopped going here for years for that exact reason. How I ended up here was a birthday party. I was invited to despite how I feel about this establishment I went. Soon as I arrive we were seated and was enjoying my friends's birthday party within the next 20 minutes. I stood up and touch my pants and realized I had a pile of gum on the back of my new pants. I was so upset this was my first time wearing these new pants and now something so disgusting happened. I asked the waitress instead of bringing me my bill to takeoff $25 due to my pants being ruined. She told me she had to go speak to her manager. She kept coming back asking for my money and I kept telling her let me speak to your manager so she later came back and stated my manager stated I can only give you ice. I told her that is unacceptable. I am not about to sit here after I've been drinking and enjoying myself to ice my back of my pants and I can't do anything other than that. The manager came out, stated he did not do that put the gum there.(Which he had a very poor disregarding attitude) I explain to him I never said that you deliberately put the gum there. I stated that this is your establishment so you are suppose to take accountability for the fact that the seats were not clean properly. I'm only asking for my bill to be comped. He told me in front of my friends that he's not gonna do that. The best thing he can do for me is bring me some ice. I said, sir do you want me to pull my pants down and it's establishment because what would ice do for gum being on the bottom portion of my bottom half? He said ma'am, please pay your bill and that's it. This is a reminder and warning to everyone who thinks about going to this establishment. DON'T GO!! They do not care about you!!! The only thing they want is your money. They are slightly racist. That man spoke so rudely to me when I was ever bit of respectful to him and I couldn't have gotten out of hand but I wanted to show him what he was suppose to do as a manager or owner of an established that ruined a customer's night and clothes. I have been experiencing this for years. That's why I stopped going to this establishment. I never went for many years until my friend who was very close to me birthday, and I gave him one chance for her. She witnessed the entire thing and stated she would never go there again as well. I will always be an advocate of no one spending money with them!!

Great service ,reasonable price and the best hookah in town hands down . Thursday night is my…read morefavorite cause it's not as packed as the other days. You should try it

Came here Sunday night literally right at 10 pm and closed?? All sites including the company site…read moreadvertised and said that they're open at 4 pm but no lights on or anything .... very weird

Great fresh place. With open concept and bright. The food was fresh and authentic. The tea was…read moreperfect and no sugar (which I prefer) the kunafa was wonderful too! The service was fast and efficient. The waitress was so attentive . Took a star off because compared to some other places there is room for improvement. But great place and will be back

We had called right before we came in because we had just moving all day and were in Athletic wear…read more Kyle answered the phone assured us it was okay, and when we came in he held the door open for us, shook my husband's hand and greeted us with a huge smile. So right off the bat we knew service would be exceptional, which it was. We started off with the cold sampler and iced americanos. The restaurant was gorgeous and had a laid back vibe. We shared the kebab dinner plate, and ended with the pistachio sundae. That was absolutely one of the best desserts I've ever had. Over all it was a great experience and we'll be back.

This is my second time coming here and it's great! The service was amazing and the most recent time…read moreI went we had the pleasure of being served by Yazan and he was amazing! We had a few mishaps when ordering but he quickly replaced it with no hassle or irritation. 10/10 service and the food was Amazing! Can't wait to go back

The food and drinks were delicious! The server was super attentive, the building was clean. It was…read moremodern and beautiful. It's an open concept building. They allow hookah smoking, which was really good and affordable inside and outside, which we really liked as well. The loaded fries was the star of the show and I cannot say anything more about that. Just buy it.

Bria my server was amazing. She made the experience excellent…read more The hookah is strong The music is great PLEASE STOP ALLOWING THE DJ TO TALK OVER THE MUSIC SO MUCH!!! PLEASE!! Food was hot and fresh!! Great portions. Catfish was my fav. They do have daily specials.

Only 3 stars for now, I'm not a club girlie but we stopped in as we were exploring the city. I…read moreheard the food was good but didn't try any, drinks were on point, bartender was kool. I guess it would fit for a much younger crowd or I would have to try it on a different occasion. Only stayed for 45mins if that.

BELIEVE THE REVIEWS!!!!!!…read more Horrible experience. Bad workers who racially profile and will take advantage of you. Ordered 2 Clase Azul bottles and they tried to give us vodka & a Buchanans. Every employee wanted to lie and say we ordered EMPTY BOTTLES...... who would purposefully order empty bottles for $250?!?!?... charged $50 for a bucket of ice, 2 cups and a pineapple juice 8oz. Then after altercation the workers tried to smuggle in 2 Casamigos Reposado bottles & pitch them off like they're equivalent to Clase Azul lol. Dooky poo poo hotdog water establishment.

I love this place when you just wanna get away most of the time it's quiet they stay open late…read morewhich is another plus. And on some nights it actually jumps off and gets packed. Customer service amazing they check on your hookah and actually care for their customers. I am a a returning customer.

worst 150$ I ever spent could of spent 1000 to 2000+ but customer service was TRASH paid for the…read moretrash ass hookah and got tf out !!!

I love this place and the music is fire! Good vibes and free refills with only a 5 star rating!!!…read more The waiter is great and attentive. If you want good vibes, low key, and great music, you know what to do, PULL UP

I mean customer service is good wen u 1st arrive...musiv good and not so packed...however....thats…read morewhere free stuff review ends!.... didnt feel the cbd in hookah....coal was never refreshed...flabored never refreshed...noone ever checked in after 2 to 3 hrs later....wasnt like this before...going down

I brought a friend here for lunch after he was craving Persian Food. I thought we would give this…read moreplace a try since I have been to Giovanni's across the street. Apparently, the owners at Shiraz were the old owners at Giovanni's. It is located in a small strip mall and very nice inside. We were seated right away. We were planning on eating a lot and our waitress seemed a little irritated that we were going to share a combination chicken and kebab plate. To appease her, we also ordered some appetizers of Hummus and Babaganoush. Both were very tasty with a different taste profile than the Lebanese or Greek versions. The Koobideh and Chicken Kebab combination plate was delicious. The Rice and Grilled Tomatoes that came with it were very tasty as well. We finished off with some Baklava and Persian Tea. The Baklava tasted like it was made in-house. This place is a little pricier than some other Persian Restaurants but you can tell in their quality. I would definitely return here in the future.

Shiraz is good but expensive. My family always wants to go here when we gather in Plano, and the…read moreplace can get very busy for dinner. The service is always good and attentive for large parties. We have tried a variety of dishes, the kabobs are juicy and flavorful while the stews are decent.