Honestly, I would like to write this place to completely close down. One star is not deserving of this establishment. They feel as if they don't have to provide any type of customer service because they're gonna get the money regardless very entitled. I stopped going here for years for that exact reason. How I ended up here was a birthday party. I was invited to despite how I feel about this establishment I went. Soon as I arrive we were seated and was enjoying my friends's birthday party within the next 20 minutes. I stood up and touch my pants and realized I had a pile of gum on the back of my new pants. I was so upset this was my first time wearing these new pants and now something so disgusting happened. I asked the waitress instead of bringing me my bill to takeoff $25 due to my pants being ruined. She told me she had to go speak to her manager. She kept coming back asking for my money and I kept telling her let me speak to your manager so she later came back and stated my manager stated I can only give you ice. I told her that is unacceptable. I am not about to sit here after I've been drinking and enjoying myself to ice my back of my pants and I can't do anything other than that. The manager came out, stated he did not do that put the gum there.(Which he had a very poor disregarding attitude) I explain to him I never said that you deliberately put the gum there. I stated that this is your establishment so you are suppose to take accountability for the fact that the seats were not clean properly. I'm only asking for my bill to be comped. He told me in front of my friends that he's not gonna do that. The best thing he can do for me is bring me some ice. I said, sir do you want me to pull my pants down and it's establishment because what would ice do for gum being on the bottom portion of my bottom half? He said ma'am, please pay your bill and that's it. This is a reminder and warning to everyone who thinks about going to this establishment. DON'T GO!! They do not care about you!!! The only thing they want is your money. They are slightly racist. That man spoke so rudely to me when I was ever bit of respectful to him and I couldn't have gotten out of hand but I wanted to show him what he was suppose to do as a manager or owner of an established that ruined a customer's night and clothes. I have been experiencing this for years. That's why I stopped going to this establishment. I never went for many years until my friend who was very close to me birthday, and I gave him one chance for her. She witnessed the entire thing and stated she would never go there again as well. I will always be an advocate of no one spending money with them!! read more

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This is not a terrible place to come and hang out. They have a promoter to host events on Friday and Saturday if you want to stay in the Addison area then this may be more your speed, but to drive here and have to haggle with the price is it's unnerving the last time we were there they wanted to charge us double for the hookah and you absolutely have to have a hookah to sit in the booth although you already paid 10 or $20 to get in or whatever but to be charged double the price of what's on the actual menu was crazy and if we didn't catch it, we just it just would've been what it was. I do believe this is Marissa reflective of who the waitress is at the time and who the promoter is at the time but I do believe this is not a bad option if you want to stay local and you want to have a section and not worry about people falling all over you mixing with the crowd. read more

Ya'll can read every other review on this page and see there is a major issue here. All the hidden cost are not mentioned upon entry. They bring you out tabs out of nowhere for things you didn't know would cost money for example cups ( you will have to pay for each person even if they are not drinking) , hookah hose , not smoking fee, all this plus a cover. I would not come back as it was a complete waste of money. Just go to a regular bar that also serves hookah. read more

Xsheesha - Hookah Bars Near Me - Addison, Texas

My group of five came here looking for a chill night. We paid $10 per person just to get in that's $50 before we even sat down! We had also paid for a section, thinking we were good to go. But the moment we were seated, they hit us with a surprise rule, we had to spend at least $80 just to stay in the section we already paid for. No one told us this before. So, we ordered two bottles at $60 each (before tax), thinking we met the requirement. Nope... then came another $30 charge for 5 plastic cups ($5 each) and a small bowl of ice ($5). We told them we didn't want the cups, and were told too bad, we had to pay for them anyway. Who charges for cups and ice after we've already bought bottles? Then came the final slap in the face: we were told we had to buy TWO hookahs at $40 each and $20 worth of cubes for each one just to stay in the section. So even after dropping $50 on entry and over $120 on drinks and "extras," they kept pushing more charges on us like we were at an auction, not a lounge. This place is doing the absolute most for no reason. There's no transparency, no professionalism, and clearly no interest in customer satisfaction, just a bunch of hidden fees and made-up rules to squeeze money out of people. Save your time, money, and energy. There are way better lounges out there that won't treat you like walking dollar signs. Sincerely, An unsatisfied customer read more

Xsheesha - Hookah Bars Near Me - Addison, Texas

I went to XSheesha on Sunday around 3 AM with one of my best friends, after going to another spot (late Saturday going into Sunday). They have late night hours from 2:30-4:30 AM which was cool because we went to another location first. We were in town for the weekend visiting Dallas and wanted to explore the nightlife nearby. XSheesha is a Hookah Lounge that plays Afrobeat music. The cover for late night hours is $20. I did not pay additional fees to bring a bottle or sit in a section because there was no seating available upon arrival. They allow you to bring your own alcohol, due to no bar. They sell cold bottled water and juice. The bottled water was $2 and helpful because the hookah smoke in the air began to make my mouth dry. It's a decent spot if you like to do hookah (I don't), but VERY crowded without a lot of space to dance if you're not in a section. The building is small and the layout is not really set up for dancing or a smooth flow for the crowd of people that are there. You will have to wiggle your way through the tight space to get to the restroom, or to get in and out. Some of the men were trying to touch us below the waist as we moved through the crowd, which was annoying . The seating is limited so it's probably best to reserve seating in advance or arrive early, if you like the hookah only vibe. I wouldn't return in the future. read more

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ATTENTION BLACK PEOPLE It's very important that you read this message before you post up at XSheesha. Are you listening? The owner/operator does not give a damn about Black Peope/Your Entertainment/Bday/Or Celebrations!!! We really have to Stop spending our hard earned money on businesses that rip us off from the very beginning. This place is will absolutely short change you on every single turn, especially the hookahs. ARe You lISTENing? They give you the smallest amount of hookah flavoring in the bIGGEST Hookah head (which is really a Pineapple cut in half w a few drops of tobacco flavors). They are cheating and beating you out of your money. Believe me, I understand the music is great but they ONLY want your money and it shows. They will not provide you Kings and Queens with the customer service you deserve, NO MATTER how big your group is or how much you are spending. We booked 2 tables($400 each) for a party 20(x $10 per entry fee) and we ordered 5 large hookahs (included w tables) and in every one the hookahs we were short changed on tobacco + customer service was nonexistent. In the Owners/Operators mind, you are ONLY w money!! They would never treat their own people like that, I PROMISE YOU!!! It's very important that we spend our hard earned cash in places that respect US (periodT). I understand some of you will read this review and go there still but if (or when)you do order your hookah, remove the aluminum foil and see what is underneath it and the game will become clear. read more

Xsheesha - This how much hookah tobacco they are loading in your bowls. If you do decide to go here check underneath your aluminum. - Hookah Bars Near Me - Addison, Texas

Scam, scam, scam! BEWARE THE FEES. Where do I begin? It's all started on a Saturday night and I am meeting friends here. They warn me it is a club-like atmosphere and there is a $10 fee to get in, no credit cards. Okay, sure fine. So I get there and on top of the entrance fee, they tried to charge me an extra $5 for byob when I clearly didn't have a bottle to bring! Additionally, they don't promote the "cash only" policy and there's conveniently an atm machine at the door which I'm sure they own and charge fees on top of. Not only that, for the hookah: it's only two people per hookah machine (which costs around $30) so if you're a group of 6 be ready to shell out $90+ (but if you've gotten to this point hopefully you are wise enough to take your time and money elsewhere). BUT WAIT THERES MORE! THHHEEENNN if you're not smoking hookah or drinking they charge you a $5-$10 fee to SIT THERE! Mr.Krabs from spongebob would be proud. Avoid this place at all costs (literally!) read more

I wanted so badly to like this place. It's HORRIBLY managed, staff is soooo slow and they charge for everything. Surprised the air is free. Here is the break down: $10 to get in $75 if you want to reserve a big booth - not sure if this counts towards your entry fee. You can call ahead to try to do this but 50/50 chance they answer $1 fee for disposable hose $5 BYOB fee - this gets you a cup and Ice only. No you cannot bring your own cup $5 fee if you choose not to drink $5 non smoking fee if you don't hookah $3 per can of soda for mixers. You cannot bring your own in $30 for a hookah but only good for two folks. They force you to do a more expensive hookah if you have more people. The owner and staff stand outside in the line to make it look like the line is long. Bare minimum just to sit and hang out with your friends is $20. The Dj is pretty good and Friday and Saturday get super packed. They do not follow ANY social distancing rules at all. Everyone is jam packed in there. There is one single toilet per gender and the bathroom never gets stocked during the night. Always runs out of toilet paper and soap. I have asked for new coals more than 4x in a 45 minute time frame and they finally brought more. They don't know how to pack a hookah because they always smoke harsh. I love the music and it is fun so I keep going back but every time I regret it. Get more staff and have a coal person going around every 10 min. Put more sheesha in the bowls allow people to bring mixers. If you stopped Penny pinching you'd probably make more money. read more

Went at 4AM - charged us $20 cover fee/$35 for our guy friends , $75 for no liquor, no room to sit or stand fr. No hospitality, just a waste of money we were looking forward to and had no issue spending for a good time. I was visiting from Houston and can truly say I don't feel like I missed anything compared to Houston afterhours spots - this place sucked so bad and had the trashiest crowd! If you're going to charge a cover, make sure it reflects the class of the people in that ho. read more

Our first couple of visits were super chill. It's when we decided to go with a bigger group, is when they decided to up charge us. It's like the more people they see, the more money they want. Not worth the money. You damn near have to buy the air to breathe on there! They over charge for EVERYTHING! read more

I worked here for a few weeks just for extra income I really wasn't feeling the place. At night time they have a huge crowd but it was overbearing. The owners didn't understand that they were not paying hourly and expected a strict schedule. I can see why there are no waiters that work here that often just a business profiting off of Black people but not very fond of Black people if that makes sense. They talk shit about you in the language they think nobody understands the language that they are speaking. I just noticed how they treat black consumers who come up there and spend money they have no respect for them at all. So if you're seeking looking for employment here do not come here trust me. There are plenty of black owned hookah lounges around that are much better than this place. read more

Good atmosphere; lots of flavors for hookah. Went here with my girls for my bday and the wait wasn't too long. They give you 2 free bottles of water for a review too so u like that read more

Xsheesha - Hookah Bars Near Me - Addison, Texas

Great place to go if you like rap and hip hop It's byob so check it out No food but there is food near by read more

A friend and I tried going this past Friday to enjoy hookah. They were charging $10 per person, only to sit us with strangers! During Covid. There was no crowd and literally every section was open. They wanted us to spend an additional $40 to have our own space. So $60 to get in and this didn't include hookah. Had we stayed would've spent more for the BYOB fee, and at least $30 for hookah? Naahh We left and went down the street to another hookah bar in Addison and had a great time! read more

I will NEVER return here again. The owner lied about the cost of the section, charged us an extra 50 ontop of the 300 we already paid and had the nerve to say cash only even though we had already paid part of the cost using credit card, didn't let our entire party in EVEN THOUGH THEY ALREADY PAID and charged them again! He spent the entire night arguing with patrons and refusing to let people in who also already paid for sections. Completely unprofessional! read more

The spot is nice and a good location however the Food was absolutely mediocre. Never in my life have I eaten drier chicken.

Highly do not recommend. They charge for Hookah hoses. They charge for ice. They do not provide straws and or mixed cups. This was a complete waste in comparison to other hookah longes on the exact same street. They also close at 2 o'clock to reopen at 2:30 and they will not let people who are already here stay for the additional 30 minutes. They will charge you a second cover to come back into the same establishment and then again, charge you for Hookah , hoses, eyes, and straws. Do not come here if you can avoid it. read more

My girlfriends and I were looking for somewhere to go on a Saturday night. Dallas was a mess so we tried to go to a spot in Addison. We saw this spot on IG and decided to pull up. We paid $10 to get in, brought our alcohol so we were good. After about 5 minutes one of the attendees came over and asked us if we were buying hookah. I wanted to order for two, then they said if it's 5 people in the party we had to purchase a grapefruit head that was $32. So we said we didn't want it because one of my friends doesn't smoke they told us a $5 charge for people who don't smoke which further annoyed me. 5 minutes later the attendee comes back and basically says if we don't buy something we have to leave. So we say ok we'll buy cups. It's a $5 charge for each cup around $3 for each chaser and then $5 more dollars if you don't drink so all it all it's still $20. The hookah was weak. The customer service sucks and none of this information is on the website. The best thing about this place is the music. So travel lightly cause if you have a big party it's annoying. We spent an entire hour going back and forth with the staff about nothing but time I got to enjoy myself it was already 1am. I wouldn't suggest anyone come here and TBH if we could've gotten a table somewhere else we would've. The music is very good so if I do some back I know what to expect but this was a very terrible first experience. read more

This place was amazing. Great music, you spend $10 to get in, bring your own bottle (BYOB), and they charge $5 per person to drink. For that $5 per person fee....They bring you plastic solo cups and a place to chill your booze. The music was on point. Some People were super dressed up and others were casual. The place was cool and the hookah was amazing. Haven't hookah-ed in more than 10 years, so I'd definitely recommend this place read more

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My experience at this place was horrible and I will never ever in my life set foot near it again and will tell anyone who will listen not to bother. Here's why: My older sister chose this place to celebrate her 3* birthday. She told everyone to get there at 10. Me being me, I read the online reviews and most said the employees were unprofessional, rude, etc... Well, they were correct and then some. My sister reserved 3 "tables" and was prepared to give the owner over $300. When I roll up, they are outside arguing about tables in the front vs tables in the back. He was extremely condescending and borderline lethargic. The lack of customer service was uncanny. Apparently there is a $5 cover charge and a $5 drinking charge whether you BYOB or not. Bro, just say it's 10 to get in and call it a day. You have to show a receipt or something in order to leave. What? Wtf are you saying, dude? I have to show you a receipt? It's one way in and out. You saw my black ass give my money at the door. Huh? Ok. Whatever. I paid $5, got in, drank with my sister for about an hour and left. All they got out of me was $5 and that feels like too much for the burns and stained faux leather couches you get the *luxury* of sitting on. Don't say I didn't warn you. read more

Xsheesha - Holes in the couch. But you wanna charge hundreds of dollars. - Hookah Bars Near Me - Addison, Texas

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This is the worst hookah bar I've ever been to. False advertising they attempted to charge us 76 dollars for 2 hookahs. One of them didn't even work. This is honestly terrible service the server Melissa didn't seem to want to be here either. Infact she threw our hookah tips at us. Terrible hookah terrible service. Will not recommend this to any one. 0/10. read more

Terrible service and hounded myself and my party the entire night. This really ruined our experience

Cool. Cover charge is a little pricey. :-/ I think it goes up as the night goes on. We were told it was going to be $3.00 before 9:30. Got here at 9:15. Had to put $10 plus $3.00 BYOB fee. Disappointed. read more

Stays open late and has a variety of flavors. Has a DJ present too...big space Convenient location. Has a cover charge of $10 read more

This is the Spirit Airlines of hookah bars. The BYOB concept sounds amazing, but they will nickel and dime you to death and add charges that make absolutely no sense. We arrived around 10pm, they were playing pandora until the DJ showed up, ads and all. We ordered wings, they were garbage. The menu prices don't make sense. $2 for chicken nuggets but $10 for wings? WTH? Prices for mixers are ridiculous. $3 for a 25 cent can of pineapple juice? Security was also extremely rude and could use a class in how to be tolerable to bar patrons. At least our server was nice. Sorry, wont be returning. read more

This place has chill vibes. Has lots of options like ice tips or base, fruit heads, all the good stuff. They have Turkish tea and coffee. Prices are comparable to other hookah places in the area, but unlike others, they are actually open when the hours say they are. 5 out of 5. read more

Yeah fuck this place, tried charging us twice for our "section" that is just 2x4s I've sat on nicer shit at church camp then they yelled at me to get down when they played swag surfin. Dj keep cutting out on NYE and they have posters everywhere begging for a 5 star review in exchange for a sucker they don't have food and don't allow you to bring a chaser in either, spend your money somewhere better read more

Looking to get out, listen to some good hip hop and R&B and smoke good hookah? You e found the right spot. Very relaxed spot, with good vibes. Selection of Tvs around the hookah lounge, food is provided which include wings and fries. No mixers are allowed, but it is BYOB. $10 cash cover or $11 if you pay with card. Multiple sections available but do come early to cause they fill up quickly. Turns into an after hours spot around 2:30. Bring your friends to either pregame here then go to another spot or come to the after hours to wind down and kick it. read more

I was underwhelmed. I'm from New Orleans so any place that doesn't sell liquor gets an automatic eye roll from me. But you have to pay a fee to BYOB. Outrageous. But anyway, this place seems a little thrown together. No real theme going. The DJ was terrible. The hot wings tasted like frozen Tyson wings. The "pita bread" was thin as paper. All in all I was not impressed. *shrugs* read more

Ok... So I have been to this place twice. The first time I went on a Friday and I had to wait for an hour to get seated. Once we were seated we had a good time. Which made me tell co workers and we attended on a Saturday. Let me not forget to mention we called a few days ahead and booked a table and was charged 40.00. On the Saturday me and my co wokers went we arrived about 20 minutes after our reservation. When we gave the name that the table was in they told us that they had given our table away. The reasons were someone came and said they did not want the table anymore and then the mgt said we arrived late. Ok fine there are several hookah bars in dallas we will just go another place... Right... Well the mgt told us we could not have our 40.00 back for the table... Big issue... I am not sure of why they have this policy of a no refund after the table has been given away. I am sure if someone arrived and said no we don't want the table they would have ask for the money back then... That was a lie... The mgt said he could work something out for us... We waited about 45 minutes to be seated for a table that was already reserved for us... Ok we had a good time after this. Then when the ticket was brought out we were surprised to find out the 40.00 was only to hold the table. it did not go towards the bill or cover a hookah... So we paid 40.00 to rsvp a table that was given away and paid full price for our bill.... This place is ok a little rachet at times but the service could be better... They should put some kind of policy in place... OR have the person taking reservation explain your polices. read more

Overall, a really fun place for the weekends. Music is loud which made it hard to hear friends but the atmosphere makes up for it. Our waitress was super nice and everyone looked liked they were having a good time, dancing and puffing their hookah. Check it out if you're in the Addison area. read more

Xsheesha - Hookah Bars Near Me - Addison, Texas

This is the absolute worst hookah lounge in Addison. The customer service is horrible. Do not go here especially if you have a big group.

I went here to celebrate my friend birthday it was OK I had fun because I was in good company. However the place was OK the service was slow and our waitress had a bad attitude. I would not recommend this hookah to any I been to much better read more

Xsheesha - Lounging - Hookah Bars Near Me - Addison, Texas

My fav!! Always a good time!! Good music, hookah and byob!! Lawdd The food menu is basic but food is the last thing on ya mind when you there! Services is great. read more

Xsheesha - I love this place!! Always a good time!!! - Hookah Bars Near Me - Addison, Texas

Amazing spot. I left cloud nine because the service was horrible and came here. Good vibe plenty of televisions to watch sports amazing service. Will come back for sure The mint hookah is refreshing...... overall amazing worth the $5 cover charge / if ur doing byob it's an additional $6 still worth it!! read more

Great hookah place. Really lit and current music played until 2 am! All the latest hits played it's really fun

Weird place. One of the bouncers wanted to smoke with us. I denied him for the one million apparent reasons and was thrown out. Very weird place weird vibes. read more

Lovin this spot great vibe spacious and staff amazing. BYOB best ever music the bomb must visit

Let me tell you how utterly disappointed I am in this place. I called Monday to set up for a reservation tonight (Friday) and was told that it was free before 10:30pm (which my friends and I arrived at 10) and $5 charge for BYOB with $30 reservation. So when we arrive we were told the reservation wasn't needed as there were tables available. OK fine. Then this is were the annoyance came in. They stated that it was a $10 admission and $3 BYOB charge on the tab. Wait a minute!!! That's not was what told to me when I spoke to the gentleman on the phone. Mind you this was not about the money, the customer service was horrible and it was empty at the hour that we arrived. Then to add the manager or so called manager could only say "I will talk to him as that's incorrect and I can't give you an advantage" Sir, that's not the correct word to just in this instance. So instead of him being a boss he was a baby. He didn't take any responsibility for his employee lack there of information. Finally, you had a door girl speaking out of turn and a security guard doing to much. Ultimately we left and came to a place called Cairo. It was amazing. DJ was the bomb and the manager was great. I suggest everyone to there. 581 W Campbell Rd, Richardson, TX 75080 S/N: They have a florescent room read more

I was invited to a friend's birthday party here and this spot is super chill. If definitely have a party or get together here love the music and the service was great. They stayed on top of making sure our hookah was always good and reaxy to go, it's byob which is always good. The atmosphere was just so chill and good vibes all night somewhere id definitely come back to. read more