It's been ages since I have written a Yelp review but I found a business that is worth raving about. I bought a home this year and moved in May 4th. Last weekend I found my hot water heater leaking. I didn't know any plumbers so I reached out to a dear friend and she referred me to Zippy Zebra Plumbing. The name alone made me laugh. I left them a message on Sunday night and first thing Monday morning I got a call back. Colleen runs the office and I gave her details and texted her a picture of the leaky water heater. She said she would call me back after she checked in with the plumber to see how soon he could get here. Not even 15 mins later, I was scheduled for that afternoon! Already this was more then I expected. I am a first time homeowner so all this made me nervous. Brett, the plumber, arrived that afternoon and assessed the situation. He called his colleague to pick up a new water heater. Brett got to work taking out the old one. In no time flat I had a shiny new water heater! The only issue now was water damage. That old water heater had been leaking for awhile. Brett suggested a mitigation team and that will be another review for later. (They are great too) In short Collen and Brett and Zippy Zebra are the best!! I love to support small businesses. It's not always easy to find honest, kind and professional businesses, but Zippy Zebra is all that, and more! I am a customer for life! read more

Zippy just installed a new toilet and looks fantastic. Also installed a new anode pipe in my water heater. Was fast complete and explained what was done. Best plumbing service I have ever gotten read more

I had a TOTAL MELTDOWN on Saturday with a houseful of company as the sewer backed up and was flooding my new home ONE CALL to Zippy Zebra plumbing and Brett and Garret dropped everything to help me and Saved the day!! They were very professional and Colleen was so compassionate on the phone. We will definitely be hiring them for more upcoming jobs. BEST CUSTOMER SERVICE EVER read more

Brett and a co-worker (sorry, didn't get his name) came to my house yesterday. I explained my 2 issues. They took a look at both, and came up with a plan to fix the problems. They did not try to upsell. I feel that I got quality work for a reasonable price. Zippy Zebra will get my future business. I appreciate Jonathan at Reece recommending Zippy Zebra! read more

We were very happy with Brett and the team at Zippy Zebra Plumbing. We called one afternoon and they came out the next day and replaced our gas water heater and we were back up and running with hot water that day. We were happy with the price and the quality of the work that was done. read more

I've had the same plumber both times I've needed help and both times he has left me feeling as if I was taken care of. I'm awful with names but he has been fabulous. First he installed a new kitchen faucet and checked other appliances to give me an idea on any services I may need.. The second time he unclogged my shower, which others never seemed to be able to do. He loves dogs, seems very honest, and very fair. The gal in the office has always been a pleasure to talk with and schedule appointments. I have found a company who I trust to take care of all of my plumbing needs. I went through a few but its all worth it now. read more

Have only needed plumbing service a few times within the past few years but each time was a serious issue. Calling the Zebra, I was instantly skeptical as the person receiving my call appeared to be an actor. This person was friendly, polite and seemed generally concerned about my issue. She took my info and told me someone would call back shortly. (Sure they will, I thought). Within minutes, they returned my call offering a same day appointment. (Whaaaaaaaaaat!?!) A few moments later, (spoken in a French accent).... One of the Zebra fellas arrived, on time, cleanly and neatly attired with a smile on his face. (A real smile. Not that cheesy 13 year old, trying to hide the forehead pimple, during Jr High picture day smile.) He assessed the situation then set to fixing the issue. No mess, no fuss and I didn't have to call them back 3 times to find out why they hadn't arrived yet! Brett, the owner, has been by twice. On other occasions, one of his crew showed up, (Sorry I don't remember your names fellas). Each were courteous, professional and best of all, nobody attempted to upsell anything. If a part needed replacement, they replaced it. Nobody attempted to regale me with the, "One time I used this new plastic piece....", story or the virtues of that new plastic piece which would fix the current problem and eliminate some non-existing issue for the low, low price of my left arm. Of course, if I acted immediately, an additional plastic piece could be added for just 3 toes more. All joking aside, I couldn't ask for a more knowledgeable, professional, efficient and trustworthy organization. The Zebra will continue to get our business as long as we live in the valley. Thanks Brett and Colleen. NOTE: No Benjamin's were injured or handled in preparation of this review. read more

Have used them for years, excellent work. They installed our new hook ups in our garage for a washer, added our water softener, replaced our old gas line and repaired our water heater. read more

I gave Zippy Zebra 5 stars because they did a fabulous job with the plumbing in the remodeling of our guest bathroom. Brett, the owner, was professional, on time, and knows his business well. My husband was very specific in what he wanted. Brett listened and did exactly as he asked. On occasion, his son would work with him and he did a great job also. We would trust this company in our home anytime. We liked them so much that they are doing all the plumbing in our Master Bath remodel. That speaks for itself. Thanks Zippy Zebra for an awesome job !!!!! Carol W. read more

I wanted to give a formal shout out to Zippy Zebra Plumbing. I left him a message late last evening about an emergency repair to my water main and they call me back before 8 this morning. They had someone out to dig by 10: 30 and repair was done by 12: 30. Their cost was reasonable compared to other quotes that I received they were professional, courteous and quick. I truly appreciate them getting a scheduled same day and getting the job done quickly and done well. read more

Very professional and wonderful to work with! The first time I hired them was to solve a baffling problem. Like the finest TV doctor, Brett made the diagnosis and got everything working again like new! This time around I'm having them do all of the plumbing work to update my new home. I love how they do what they say as well as WHEN they say it will get done. Awesome! read more

Arrived early in the morning , trenched my front yard, replaced my sewer line and had me back up and running by noon! And they came in under the original estimate. Polite and courteous service. I am thrilled with Zippy Zebra! read more

They came out to reseat my master bath toilet. David did an awesome job of removing the entire base bracket. He cleaned and installed a new base seat, reinstalled the toilet. He then recommended repairs to the inside parts. He then made sure it was level and straight. He then caulked around the bottom with brown caulk to match the tile. I can't believe what a great job he did. They replaced an exterior faucet and valve last year and did a great job. I highly recommend them. David was a really polite and professional guy. I appreciate that. read more

Dave from Zippy Zebra plumbing came by to address several items from the "deferred maintenance" list in our newly purchased pre-owned home. Dave was knowledgeable, informative, helpful and professional and obviously a very experienced plumber. He took care of our leaking faucets quickly. The price was reasonable and the service excellent. read more

Up until today Zippy was a 5-star company from my experience with them. However, after today's experience, I'm very disappointed with Zippy's customer service and response to a water heater that failed on me today. We've used them in the past fairly frequently and were quite happy with their work and I was willing to pay more for quality work (they are not a low-cost plumbing company). After having them replace two water heaters after one failed doing about ~$10K of damage, one of the replaced water heaters failed again today. After calling Zippy to schedule service, we confirmed the unit was still under warranty over the phone, but they advised that there would be a substantial "documentation fee", AND a labor charge to install that was much higher than i expected (confirmed by a few phone calls to other local plumbing companies). When I challenged the documentation fee, i was told it was out of their control and mandatory, and when I challenged the labor rates they were charging for a simple water heater replacement their response was that "after looking more closely at my address, I was out of their service area and maybe I should call another plumbing company!" I find it very interesting that I was within their service area when i was willing to pay above market rates and the one time I challenge their rates and ask them to stand behind the products they represent and their work - they don't! I was blown away by Zippy's response, attitude and lack of customer loyalty after so many years. Proceed with eyes wide open and caution. read more

We had a leak on our driveway and we were about to get a spot repair by another plumbing company. Coincidentally a neighbor had exactly the same issue due to faulty piping and it was fixed by Zippy Zebra Plumbing. I called the office right away and scheduled time for them to come. The pipe was replaced in less than 2 hours! They made the drive all the way to N Phoenix from Mesa to serve us. It was quick and effective. read more

Incredible company, total integrity and will do the job they say they will do. I have referred them to other companies and other individuals, and will continue to do so. read more

What can I say except these folks are MARVELOUS SIMPLY MARVELOUS. Not the cheapest but not overpriced. After all you get what you pay for and these folks are worth worth what you pay them. read more

Scottsdale, AZ: Zippy put in a soft water system and RO in my house, the quality of the plumbing is exceptional. The guys were courteous and focused on doing the job right the first time. I liked them so much that I am kind of confused that anyone would have a bad experience with them, very fishy, don't trust those reviews probably competing trolls. I feel like the owner (who worked on my house) is like a personal friend. Keep up the great service and work! I recommended them to my own Parents and my boss, who also got great service. read more

This place is shady !!! I would avoid too! They don't know what they are doing. They don't return phone calls and seem like they really don't care about clients . read more

Called Zippy Zebra Plumbing this morning because we had a backed up main pipe from the kitchen sinks. Within an hour a technician was at our home. He came in and identified the issue pretty quick and explained what he wanted to do next. After probably another hour or so of rotor routing the service port outside of the house he believed he had the restriction clear. Did some tests and make sure we didn't have any leaks. He even gave some suggestions on what to do in the future and even some advice on some other small symptoms we had that he wasn't there to address that day. Would definitely call again service and price was great read more

I am the homeowner. If I could rate this company more than 5 stars​ I would. I just can't even believe there is a negative review on here regarding Zippy Zebra. We have been using them for all our plumbing needs for many years, not just a single event. Water heater floods, slab leaks that were very difficult to find, sinks, garbage disposals etc. We recommend them to everyone who "ever" needs a plumber. They are reasonable, professional and don't stop until they get to the root of the problem, and have it corrected. This is a family business and everyone in the company will treat you like that. I have never had any interaction as described by the negative review and we have had some crazy emergent situations, they are ALWAYS professional and on time. This is one of the most ethical businesses we have ever dealt with. read more

11 years in our home and have never had plumbing problems...until now. Due to their big blue Zebra striped trucks they are hard to miss. We called and Brett took care of our problem. He ordered the parts we needed, educated us on the process and got us back up and running in no time. Hope I don't need a plumber for another 11 years but if I do, I am calling Zippy Zebra! Thanks Brett! read more

Horrible!!! The guys that came to my house were rude and vulgar, they tracked dirt throughout the house, when I pointed it out the only response was "oops!" The prices were well above other local shops. I would never use them again, the quality of work was sub par and I paid to have someone else come out and fix their shoddy work (pipes leaking and sewer still backing up)! I did not want them back in my house and paying someone else was worth the peace of mind to have it done right. Find anybody else to work on your home!!! read more

Quality work. Reasonable price. Thinks ahead. Cleans up after himself. Makes suggestions but isn't pushy. Won't leave you hangin' but may not tell you if he's running late. Fast and good aren't usually qualities that come together. A+ read more

Earlier this week we had zippy out to fix out toilet and shut off valve to the wall. They offered to come sooner but we didn't need them to come till a couple days after the call but it was nice to know they were willing to fit us in. Brett did a great job, he was quick and pleasant to work with! He had to work around window installers and didn't skip a beat. During the process he answered all my questions and didn't seem annoyed to do so. Their pricing was also reasonable. I have a few more things needing to be done and I'll definitely be calling them again. read more

We used this company this week based on a referral from my brother. He has used them twice in the past. They came in and repiped a section that wasn't done right the first time and snaked out a clogged pipe. This is a 40+ year old house. We were pleased with the service and the price. We will call them again when we need a plumber. read more

Brett and team are honest, straightforward, and produce high quality work. They have worked on remodeling jobs as well as routine repairs. They have come on same day or next day whenever I have called. I like that it is a small company and you get personalized service. read more

Excellent customer service! The day before the Christmas Holiday, our water heater needed replacing - they were here and completed the work within two hours of our initial call. They even called at 8:00 that evening to check that everything was done to our satisfaction. Good old fashioned customer service gets my business every time! read more

I have used this company in the past and have been completely satisfied In addition, I have referred this company on several occasions and have received 100 percent positive responses. Will continue to recommend this company. read more

Very friendly and professional. An upfront estimate would have been beneficial, and a thorough inspection of the product prior to installation would have helped. read more